WGU CHANGE MANAGEMENT AND INNOVATION-C208 ASSESSMENT V1
LATEST EXAM 2026-2027 WITH 70 ACTUAL QUESTIONS AND CORRECT
VERIFIED ANSWERS
Study online at https://quizlet.com/_g6h9z8
1. Which three individuals within an organization could ceo
play the role of change agent consultant
employee
2. Which of the eight steps described by Kotter is the Establishing a
first step a change leader takes when implementing a sense of urgency
change
3. Place the stages of Everett Roger's Diffusion of Inno- knowledge
vation model in order from 1 (earliest stage) to 5 (latest persuasion
stage) decision
implementation
confirmation
4. The head of human resources of a large company is Descriptive
considering changes to the employee benefits pro-
gram but is unsure how the employees will respond
to these changes
Which type of change model should this person em-
ploy?
5. Which two statements characterize low end disrup- it is an innova-
tion tion that is good
enough
it evolves over time
into a product with
more features
6. Which approaches would be appropriate for commu- Communicating
nicating change initiatives? change initiatives
Choose 2 answers through email
Explaining why the
change is needed
7. What is essential for a leader to communicate when a consistent vision
undertaking organizational change? of the end result of
the change
, WGU CHANGE MANAGEMENT AND INNOVATION-C208 ASSESSMENT V1
LATEST EXAM 2024-2025 WITH 70 ACTUAL QUESTIONS AND CORRECT
VERIFIED ANSWERS
Study online at https://quizlet.com/_g6h9z8
8. how should training be viewed during organizational as a worthwhile in-
change vestment in a suc-
cessful transition
9. How can a leader connect with employees to help offering positive
sustain organizational change? feedback
10. Which approach is proven and effective in using rein- Directing leaders
forcements to sustain change? to focus on
profit-driven goals,
market share, and
employee satisfac-
tion
11. What is a common cause for the failure of organiza- unclear goals
tional change
12. Which role does creative tension play in organization- It drives people to
al change according to Peter Senge? bring reality in line
with their vision
13. which emotion is prevalent among almost all employ- anger
ees during the process of organizational change?
14. which practice can lead to unconscious resistance to tiring staff with un-
attempts at organizational change? related demands
15. how can leaders effectively address resistance to by being consis-
change through communications tent, open, and
empathetic
16. How do mental model impact individuals' respons- Mental models
es to organizational change according to Black and can become bar-
Gregersen? riers that pre-
vent stakehold-
ers' from perceiv-
ing the need for
change
LATEST EXAM 2026-2027 WITH 70 ACTUAL QUESTIONS AND CORRECT
VERIFIED ANSWERS
Study online at https://quizlet.com/_g6h9z8
1. Which three individuals within an organization could ceo
play the role of change agent consultant
employee
2. Which of the eight steps described by Kotter is the Establishing a
first step a change leader takes when implementing a sense of urgency
change
3. Place the stages of Everett Roger's Diffusion of Inno- knowledge
vation model in order from 1 (earliest stage) to 5 (latest persuasion
stage) decision
implementation
confirmation
4. The head of human resources of a large company is Descriptive
considering changes to the employee benefits pro-
gram but is unsure how the employees will respond
to these changes
Which type of change model should this person em-
ploy?
5. Which two statements characterize low end disrup- it is an innova-
tion tion that is good
enough
it evolves over time
into a product with
more features
6. Which approaches would be appropriate for commu- Communicating
nicating change initiatives? change initiatives
Choose 2 answers through email
Explaining why the
change is needed
7. What is essential for a leader to communicate when a consistent vision
undertaking organizational change? of the end result of
the change
, WGU CHANGE MANAGEMENT AND INNOVATION-C208 ASSESSMENT V1
LATEST EXAM 2024-2025 WITH 70 ACTUAL QUESTIONS AND CORRECT
VERIFIED ANSWERS
Study online at https://quizlet.com/_g6h9z8
8. how should training be viewed during organizational as a worthwhile in-
change vestment in a suc-
cessful transition
9. How can a leader connect with employees to help offering positive
sustain organizational change? feedback
10. Which approach is proven and effective in using rein- Directing leaders
forcements to sustain change? to focus on
profit-driven goals,
market share, and
employee satisfac-
tion
11. What is a common cause for the failure of organiza- unclear goals
tional change
12. Which role does creative tension play in organization- It drives people to
al change according to Peter Senge? bring reality in line
with their vision
13. which emotion is prevalent among almost all employ- anger
ees during the process of organizational change?
14. which practice can lead to unconscious resistance to tiring staff with un-
attempts at organizational change? related demands
15. how can leaders effectively address resistance to by being consis-
change through communications tent, open, and
empathetic
16. How do mental model impact individuals' respons- Mental models
es to organizational change according to Black and can become bar-
Gregersen? riers that pre-
vent stakehold-
ers' from perceiv-
ing the need for
change
