2026 UPDATED QUESTIONS AND VERIFIED
ANSWERS GRADED A+
⩥ A planned effort to facilitate learning of job-related knowledge, skills,
and behaviors is called ______. Answer: training
⩥ What is the term that refers to training and development programs and
courses that are developed and organized by one's employer? Answer:
formal training
⩥ True or false: Social networking can be a component of informal
learning. Answer: true
⩥ What is explicit knowledge? (Select all that apply.) Answer:
knowledge that is well documented
knowledge that can be easily transferred to other persons
⩥ Tacit knowledge is best acquired through ______. Answer: informal
learning
⩥ How does knowledge management enhance company performance?
Answer: by improving the knowledge sharing within a company
,⩥ Which characteristics are associated with informal learning? (Select
all that apply.) Answer: done to improve job performance
started by the learner
done at the pace of the learner
⩥ The main emphasis of formal training tends to be providing new
employees with ______, which is well documented and easy to pass on
to others. Answer: explicit knowledge
⩥ Tacit knowledge is based on ______. Answer: personal experience
⩥ Knowledge management furthers which type of learning? Answer:
informal learning
⩥ What type of learning is motivated and begun by the learner? Answer:
informal learning
⩥ What is the term for determining the business appropriateness of
employee training? Answer: organizational analysis
⩥ True or false: Needs assessment will allow an organization to assess
whether training should be completed by a professional training
company or done internally. Answer: true
, ⩥ In the training design process, needs assessment refers to ______.
Answer: figuring out if training is needed
⩥ Needs assessment is a process that generally comprises ______.
(Select all that apply.) Answer: task analysis
person analysis
organizational analysis
⩥ Needs assessment will provide information regarding which of the
following? (Select all that apply.) Answer: what employees need to learn
at training
which employees need training
⩥ Which key factors contribute to success in training? (Select all that
apply.) Answer: managers and peers who display positive attitudes about
engaging in training activities
peers and managers who let trainees know how they can use material
learned in training on the job
⩥ A profitable company that lacks time or expertise to conduct training
will often ______. Answer: purchase training from an outside consultant