NU131
Galen NU131 Exam 2 Study Questions with
Correct Answers 2026 Updated
Which example is indicative of one-way communication?
"Give me your arm. I'm going to take your blood pressure."
Which statement is true about communication?
Verbal, nonverbal, and affective communication must be congruent for the
communication to be honest.
A student nurse comes to clinical with a slightly dirty uniform and is unshaven.
The patient questions the student's ability to provide safe care. Which
communication method includes clothing and physical appearance?
Nonverbal
Which type of active listening behavior is demonstrated when a patient reports
chest pain and the nurse asks the location of the pain?
Clarification
A nurse asks a patient when her pain started. This is an example of which type of
question that occurs when a nurse asks a patient to provide a time for onset of
pain?
Closed-ended
Which type of communication block is the nurse demonstrating when telling a
depressed patient that all depressed people feel the same?
Simple answers
A 48-year-old woman is given information about what to expect postsurgically
smiles and nods while the nurse is speaking. Given the characteristics of
communication by women, which action should the nurse implement?
Ask the patient to tell what she understood from the nurse
NU131
, NU131
Which statement identifies the situation step in SBAR?
"Hello, my name is Mrs. Smith; I'm the charge nurse on 5N."
Which statement does not apply to communicating with older adults?
Communication is more difficult with older adults
Which situation is important in resolving conflict situations? (Select all that apply.)
Avoid conflict at any cost, Ensure that the other parties know what they did
wrong, Use "I" statements
T/F? Verbal communication refers to mood or emotion.
False
A student enrolls in a program in a community that has many people from
unfamiliar cultures. Throughout the program, the student intentionally tries to
learn as much as possible about the cultures to acknowledge what is important to
provision of patient care. Which term describes this behavior?
Cultural competence
As a child, you are guided as to what foods to eat, encouraged to participate in
certain traditions, and how to treat parents and grandparents. You learn about
what it means to be well, what to do when you are ill, and what beliefs are
important to those who share your life. Which term identifies this process?
Enculturation
A Native American patient admitted to the Emergency Department reports chest
pain and requests pain medication. The nurse responds that the patient is
incorrect in reporting pain because of failure to demonstrate symptoms that
would suggest pain. Which term describes this assumption?
Ethnocentricity
A patient enters the hospital for investigation of severe abdominal pain,
immediately receives numerous diagnostic tests, and is given intravenous therapy
and pain medications. Which health system does this identify?
NU131
Galen NU131 Exam 2 Study Questions with
Correct Answers 2026 Updated
Which example is indicative of one-way communication?
"Give me your arm. I'm going to take your blood pressure."
Which statement is true about communication?
Verbal, nonverbal, and affective communication must be congruent for the
communication to be honest.
A student nurse comes to clinical with a slightly dirty uniform and is unshaven.
The patient questions the student's ability to provide safe care. Which
communication method includes clothing and physical appearance?
Nonverbal
Which type of active listening behavior is demonstrated when a patient reports
chest pain and the nurse asks the location of the pain?
Clarification
A nurse asks a patient when her pain started. This is an example of which type of
question that occurs when a nurse asks a patient to provide a time for onset of
pain?
Closed-ended
Which type of communication block is the nurse demonstrating when telling a
depressed patient that all depressed people feel the same?
Simple answers
A 48-year-old woman is given information about what to expect postsurgically
smiles and nods while the nurse is speaking. Given the characteristics of
communication by women, which action should the nurse implement?
Ask the patient to tell what she understood from the nurse
NU131
, NU131
Which statement identifies the situation step in SBAR?
"Hello, my name is Mrs. Smith; I'm the charge nurse on 5N."
Which statement does not apply to communicating with older adults?
Communication is more difficult with older adults
Which situation is important in resolving conflict situations? (Select all that apply.)
Avoid conflict at any cost, Ensure that the other parties know what they did
wrong, Use "I" statements
T/F? Verbal communication refers to mood or emotion.
False
A student enrolls in a program in a community that has many people from
unfamiliar cultures. Throughout the program, the student intentionally tries to
learn as much as possible about the cultures to acknowledge what is important to
provision of patient care. Which term describes this behavior?
Cultural competence
As a child, you are guided as to what foods to eat, encouraged to participate in
certain traditions, and how to treat parents and grandparents. You learn about
what it means to be well, what to do when you are ill, and what beliefs are
important to those who share your life. Which term identifies this process?
Enculturation
A Native American patient admitted to the Emergency Department reports chest
pain and requests pain medication. The nurse responds that the patient is
incorrect in reporting pain because of failure to demonstrate symptoms that
would suggest pain. Which term describes this assumption?
Ethnocentricity
A patient enters the hospital for investigation of severe abdominal pain,
immediately receives numerous diagnostic tests, and is given intravenous therapy
and pain medications. Which health system does this identify?
NU131
