Shake Shack - New Expo Test Latest
2026 UPDATED Exam Questions and
Verified Answers (2026/2027) | Graded
A+ | 100% Success
What would indicate that an order is an add to check (select all that apply):
It has the same number as another order on the board
The incomplete order has "jumped" ahead of other incomplete orders on the
board
It won't show green flags, even though the entire order is complete
It will turn blue because it is an add to check - Correct Answer -1st and 2nd
answer choices (It has the same number as another order on the board;
The incomplete order has "jumped" ahead of other incomplete orders on the
board)
*Key words = has to do with other orders on the board
How should you line up trays and bags on the expo line? - Correct Answer -Only
after you print the ticket and begin building it to sell
, Expo front calls for a "chocolate shake on the fly". There are two chocolate shakes
up in the cold side window. What should you do (select the BEST answer)? -
Correct Answer -Take one of the chocolate shakes that is in the window and let
custard know they will need to replace it
An order appears on the board that is a cone or cup of custard by itself. You
should: - Correct Answer -Do none of the above; custard will make the item and it
will be flagged as normal
True or False: When a guest comes up with an App order, you should take the
phone from them and check the confirmation screen. - Correct Answer -False
What should you do if no one comes to pick-up an App order 3 minutes after it's
been bumped? - Correct Answer -Try re-texting the guest by entering their phone
number into the base station on Front Expo. If you still have no response, try
calling the guest's name or their phone number
Which button will allow you to organize open order in OLO according to pick-up
time so that you can see what's ahead and plan accordingly? - Correct Answer -
The "Time Wanted" button
2026 UPDATED Exam Questions and
Verified Answers (2026/2027) | Graded
A+ | 100% Success
What would indicate that an order is an add to check (select all that apply):
It has the same number as another order on the board
The incomplete order has "jumped" ahead of other incomplete orders on the
board
It won't show green flags, even though the entire order is complete
It will turn blue because it is an add to check - Correct Answer -1st and 2nd
answer choices (It has the same number as another order on the board;
The incomplete order has "jumped" ahead of other incomplete orders on the
board)
*Key words = has to do with other orders on the board
How should you line up trays and bags on the expo line? - Correct Answer -Only
after you print the ticket and begin building it to sell
, Expo front calls for a "chocolate shake on the fly". There are two chocolate shakes
up in the cold side window. What should you do (select the BEST answer)? -
Correct Answer -Take one of the chocolate shakes that is in the window and let
custard know they will need to replace it
An order appears on the board that is a cone or cup of custard by itself. You
should: - Correct Answer -Do none of the above; custard will make the item and it
will be flagged as normal
True or False: When a guest comes up with an App order, you should take the
phone from them and check the confirmation screen. - Correct Answer -False
What should you do if no one comes to pick-up an App order 3 minutes after it's
been bumped? - Correct Answer -Try re-texting the guest by entering their phone
number into the base station on Front Expo. If you still have no response, try
calling the guest's name or their phone number
Which button will allow you to organize open order in OLO according to pick-up
time so that you can see what's ahead and plan accordingly? - Correct Answer -
The "Time Wanted" button
