ITM706 Week 3 || All Answers are Valid.
What are the biggest problems that enterprises are facing (According to Zachman)?
1) Complexity and budget
2) Complexity and security
3) Complexity and change
4) Agility and remote work correct answers 3) Complexity and Change
Which one is NOT an EA characteristic?
1) EA captures the essentials of the business, IT and its evolution.
2) EA manages the complexity of the enterprise and its processes and systems.
3) A good EA will provide maximal flexibility and adaptation.
4) Each unit in an organization should develop its own EA.
5) A good EA should easily be extended and evolved correct answers 4) Each unit in an
organization should develop its own EA
Strategic Plan correct answers A plan for how an enterprise adapts in a changing and often
competitive environment
Balanced Score Card correct answers - Kaplan and Norton (1992)
- A management system that helps an enterprise to clarify and implement its vision and strategy
- Views the organization from different perspectives
- Provides measures concerning customer satisfaction, internal processes, and the ability to
innovate in addition to financial measures
BSC - Customer Perspective correct answers How the enterprise should appear to its customers,
with measures like customer satisfaction
, BSC - Financial Perspective correct answers Is focused on the business value created by the
enterprise, entailing measures such as shareholder value
BSC - Internal Business Perspective correct answers Looks at the effectiveness and efficiency of
a company's internal operations, paying attention to the primary, mission-oriented processes
BSC - Learning and Growth correct answers Addresses the corporate and individual ability to
change and improve, which is critical to any knowledge-intensive organization
What are the three layers of BSC? correct answers Mission, objectives, measures
Business Model correct answers - Describes the rationale of how a new venture creates, delivers,
and captures value.
- Describes innovative ways of doing business to replace old outdated ones
Business Model Canvas correct answers - a shared language for describing, visualizing,
assessing, and changing business models
- A template to create high-level descriptions of new or existing business models
Business Model Canvas Components correct answers 1. Key partners
2. Key Activities
3. Key resources
4. Value proposition
5. Customer Relationships
6. Channel
7. Customer Segments
What are the biggest problems that enterprises are facing (According to Zachman)?
1) Complexity and budget
2) Complexity and security
3) Complexity and change
4) Agility and remote work correct answers 3) Complexity and Change
Which one is NOT an EA characteristic?
1) EA captures the essentials of the business, IT and its evolution.
2) EA manages the complexity of the enterprise and its processes and systems.
3) A good EA will provide maximal flexibility and adaptation.
4) Each unit in an organization should develop its own EA.
5) A good EA should easily be extended and evolved correct answers 4) Each unit in an
organization should develop its own EA
Strategic Plan correct answers A plan for how an enterprise adapts in a changing and often
competitive environment
Balanced Score Card correct answers - Kaplan and Norton (1992)
- A management system that helps an enterprise to clarify and implement its vision and strategy
- Views the organization from different perspectives
- Provides measures concerning customer satisfaction, internal processes, and the ability to
innovate in addition to financial measures
BSC - Customer Perspective correct answers How the enterprise should appear to its customers,
with measures like customer satisfaction
, BSC - Financial Perspective correct answers Is focused on the business value created by the
enterprise, entailing measures such as shareholder value
BSC - Internal Business Perspective correct answers Looks at the effectiveness and efficiency of
a company's internal operations, paying attention to the primary, mission-oriented processes
BSC - Learning and Growth correct answers Addresses the corporate and individual ability to
change and improve, which is critical to any knowledge-intensive organization
What are the three layers of BSC? correct answers Mission, objectives, measures
Business Model correct answers - Describes the rationale of how a new venture creates, delivers,
and captures value.
- Describes innovative ways of doing business to replace old outdated ones
Business Model Canvas correct answers - a shared language for describing, visualizing,
assessing, and changing business models
- A template to create high-level descriptions of new or existing business models
Business Model Canvas Components correct answers 1. Key partners
2. Key Activities
3. Key resources
4. Value proposition
5. Customer Relationships
6. Channel
7. Customer Segments
