Health Unit Coordination CH 6 Exam: Workplace Behavior, Professional Values
and Ethics, Tact and Confidentiality, HIPAA Compliance, HITECH and EMR
Responsibilities, Patient Rights and Safety, Legal Principles Including Informed
Consent and Respondeat Superior, Sexual Harassment and Quid Pro Quo, Job
Performance and Appraisals, Work Ethics, Interview Preparation, Attendance
Guidelines, Drug and Alcohol Policy, and Professional Conduct Exam Questions
Verified and Provided with Complete A+ Graded Rationales Latest Updated 2026
A person's behavior in the workplace is influenced and affected by:
how meaningful or important the work is to that person.
One of the factors that influences one's workplace behavior is how meaningful or important the
work is to the person.
Values clarification is important for the health unit coordinator (HUC) who is preparing to be a
competent professional. Values conflicts would include opinions regarding:
social and spiritual issues.
It is essential for HUCs to understand and be aware of their values and to remain
nonjudgmental of the values others hold that differ from their own. Value conflicts include
cultural, spiritual, social, and ethnic differences.
You try to be sensitive to the problems and needs of others and are careful in your wording of
potentially sensitive communication. You are said to be exercising:
, tactfulness.
Tactfulness is being sensitive to the problems and needs of others.
Which of the following is permissible in maintaining patient confidentiality?
Referring all telephone calls from police personnel to the nurse manager
To maintain confidentiality, the HUC should refer all telephone calls from reporters, police
personnel, legal agencies, and other investigative sources to the nurse manager. If in doubt
about the authenticity of a telephone caller, obtain information from the caller so you may
return the call.
A good method for protecting patient confidentiality would be:
asking outside personnel for picture identification prior to their viewing the patient's chart.
Reviewers for insurance companies have the responsibility of examining patient charts to
ensure that tests, procedures, and hospital days will be paid for by the patients' insurance.
Social workers from Protective Services also must review patient charts when investigating
possible abuse. It is the responsibility of outside agency personnel to show the HUC picture
identification; if they fail to do this, the HUC must ask to see identification.
Which of the following is true about workplace appearance?
Perfumes, colognes, aftershave, and hair spray should be worn very lightly or not at all.
and Ethics, Tact and Confidentiality, HIPAA Compliance, HITECH and EMR
Responsibilities, Patient Rights and Safety, Legal Principles Including Informed
Consent and Respondeat Superior, Sexual Harassment and Quid Pro Quo, Job
Performance and Appraisals, Work Ethics, Interview Preparation, Attendance
Guidelines, Drug and Alcohol Policy, and Professional Conduct Exam Questions
Verified and Provided with Complete A+ Graded Rationales Latest Updated 2026
A person's behavior in the workplace is influenced and affected by:
how meaningful or important the work is to that person.
One of the factors that influences one's workplace behavior is how meaningful or important the
work is to the person.
Values clarification is important for the health unit coordinator (HUC) who is preparing to be a
competent professional. Values conflicts would include opinions regarding:
social and spiritual issues.
It is essential for HUCs to understand and be aware of their values and to remain
nonjudgmental of the values others hold that differ from their own. Value conflicts include
cultural, spiritual, social, and ethnic differences.
You try to be sensitive to the problems and needs of others and are careful in your wording of
potentially sensitive communication. You are said to be exercising:
, tactfulness.
Tactfulness is being sensitive to the problems and needs of others.
Which of the following is permissible in maintaining patient confidentiality?
Referring all telephone calls from police personnel to the nurse manager
To maintain confidentiality, the HUC should refer all telephone calls from reporters, police
personnel, legal agencies, and other investigative sources to the nurse manager. If in doubt
about the authenticity of a telephone caller, obtain information from the caller so you may
return the call.
A good method for protecting patient confidentiality would be:
asking outside personnel for picture identification prior to their viewing the patient's chart.
Reviewers for insurance companies have the responsibility of examining patient charts to
ensure that tests, procedures, and hospital days will be paid for by the patients' insurance.
Social workers from Protective Services also must review patient charts when investigating
possible abuse. It is the responsibility of outside agency personnel to show the HUC picture
identification; if they fail to do this, the HUC must ask to see identification.
Which of the following is true about workplace appearance?
Perfumes, colognes, aftershave, and hair spray should be worn very lightly or not at all.
