TEST BANK for Operations Management,
mm mm mm mm
14th Edition by William J Stevenson
mm mm mm mm mm
Chapters 1 - 19 mm mm mm
,Table mmof mmContents
Chapter mm01 mmIntroduction mmto mmOperations
mm Management mmChapter mm02 mmCompetitiveness,
mm Strategy, mmand mmProductivitymmChapter mm03
mm Forecasting
Chapter mm04 mmProduct mmand mmService
mmDesignmmChapter mm04S mmReliability
Chapter mm05 mmStrategic mmCapacity mmPlanning mmfor mmProducts mmand
mm ServicesmmChapter mm05S mmDecision mmTheory
Chapter mm06 mmProcess mmSelection mmand mmFacility
mmLayoutmmChapter mm07 mmWork mmDesign mmand
mm Measurement mmChapter mm07S mmLearning
mmCurves
Chapter mm08 mmLocation mmPlanning mmand
mmAnalysismmChapter mm08S mmThe
mm Transportation mmModel mmChapter mm09
mm Management mm of mmQuality mmChapter mm10
mm Quality mmControl
Chapter mm10S mmAcceptance mmSampling
Chapter mm11 mmAggregate mmPlanning mmand mmMaster
mmSchedulingmmChapter mm12 mmMRP mmand mmERP
Chapter mm13 mmInventory
mm Management mmChapter mm14 mmJIT
mmand mmLean mmOperationsmmChapter
mm14S mmMaintenance
Chapter mm15 mmSupply mmChain
mmManagementmmChapter mm16
mm Scheduling
Chapter mm17 mmProject mmManagement
,Chapter mm18 mmManagement mmof mmWaiting
mmLinesmmChapter mm19 mmLinear
mm Programming
Chapter 01 Introduction to Operations Management
mm mm mm mm mm
Student:
1. Operations mmmanagers mmare mmresponsible mmfor mmassessing mmconsumer mmwants mmand mmneeds
mmand mmselling mmandm
mpromoting mmthe mmorganization's mmgoods mmor mmservices.
True False
2. Often, mmthe mmcollective mmsuccess mmor mmfailure mmof mmcompanies' mmoperations mmfunctions
mmwill mmimpact mmthemability mmof mma mmnation mmto mmcompete mmwith mmother mmnations.
m
True False
3. Companies mmare mmeither mmproducing mmgoods mmor mmdelivering mmservices. mmThis mmmeans mmthat
mmonly mmone mmof mmthem
mtwo mmtypes mmof mmoperations mmmanagement mmstrategies mmare mmused.
True False
4. Operations, mmmarketing, mmand mmfinance mmfunction mmindependently mmof mmeach
mmother mmin mmmostm
morganizations.
True False
5. The mmgreater mmthe mmdegree mmof mmcustomer mminvolvement, mmthe mmmore mmchallenging
mmthe mmdesign mmandmmanagement mmof mmoperations.
m
True False
, 6. Goods mmproducing mmorganizations mmare mmnot mminvolved mmin mmservice
mmactivities.m
mTrue False
7. Service mmoperations mmrequire mmadditional mminventory mmbecause mmof mmthe mmunpredictability
mmof mmconsumermdemand.
m
True False
8. The mmvalue mmof mmoutputs mmis mmmeasured mmby mmthe mmprices mmcustomers mmare mmwilling mmto
mmpay mmfor mmgoods mmorm
mservices.
True False
9. The mmuse mmof mmmodels mmwill mmguarantee mmthe mmbest mmpossible
mmdecisions.m
mTrue False
10. People mmwho mmwork mmin mmthe mmfield mmof mmoperations mmshould mmhave mmskills mmthat mminclude
mmboth mmknowledgemand mmpeople mmskills.
m
True False
11. Assembly mmlines mmachieved mmproductivity mmbut mmat mmthe mmexpense mmof
mmstandard mmof mmliving.m
mTrue False
12. The mmoperations mmmanager mmhas mmprimary mmresponsibility mmfor mmmaking mmoperations
mmsystem mmdesignmdecisions, mmsuch mmas mmsystem mmcapacity mmand mmlocation mmof mmfacilities.
m
True False
13. The mmword mm"technology" mmis mmused mmonly mmto mmrefer mmto mm"information mmtechnology".
True False
mm mm mm mm
14th Edition by William J Stevenson
mm mm mm mm mm
Chapters 1 - 19 mm mm mm
,Table mmof mmContents
Chapter mm01 mmIntroduction mmto mmOperations
mm Management mmChapter mm02 mmCompetitiveness,
mm Strategy, mmand mmProductivitymmChapter mm03
mm Forecasting
Chapter mm04 mmProduct mmand mmService
mmDesignmmChapter mm04S mmReliability
Chapter mm05 mmStrategic mmCapacity mmPlanning mmfor mmProducts mmand
mm ServicesmmChapter mm05S mmDecision mmTheory
Chapter mm06 mmProcess mmSelection mmand mmFacility
mmLayoutmmChapter mm07 mmWork mmDesign mmand
mm Measurement mmChapter mm07S mmLearning
mmCurves
Chapter mm08 mmLocation mmPlanning mmand
mmAnalysismmChapter mm08S mmThe
mm Transportation mmModel mmChapter mm09
mm Management mm of mmQuality mmChapter mm10
mm Quality mmControl
Chapter mm10S mmAcceptance mmSampling
Chapter mm11 mmAggregate mmPlanning mmand mmMaster
mmSchedulingmmChapter mm12 mmMRP mmand mmERP
Chapter mm13 mmInventory
mm Management mmChapter mm14 mmJIT
mmand mmLean mmOperationsmmChapter
mm14S mmMaintenance
Chapter mm15 mmSupply mmChain
mmManagementmmChapter mm16
mm Scheduling
Chapter mm17 mmProject mmManagement
,Chapter mm18 mmManagement mmof mmWaiting
mmLinesmmChapter mm19 mmLinear
mm Programming
Chapter 01 Introduction to Operations Management
mm mm mm mm mm
Student:
1. Operations mmmanagers mmare mmresponsible mmfor mmassessing mmconsumer mmwants mmand mmneeds
mmand mmselling mmandm
mpromoting mmthe mmorganization's mmgoods mmor mmservices.
True False
2. Often, mmthe mmcollective mmsuccess mmor mmfailure mmof mmcompanies' mmoperations mmfunctions
mmwill mmimpact mmthemability mmof mma mmnation mmto mmcompete mmwith mmother mmnations.
m
True False
3. Companies mmare mmeither mmproducing mmgoods mmor mmdelivering mmservices. mmThis mmmeans mmthat
mmonly mmone mmof mmthem
mtwo mmtypes mmof mmoperations mmmanagement mmstrategies mmare mmused.
True False
4. Operations, mmmarketing, mmand mmfinance mmfunction mmindependently mmof mmeach
mmother mmin mmmostm
morganizations.
True False
5. The mmgreater mmthe mmdegree mmof mmcustomer mminvolvement, mmthe mmmore mmchallenging
mmthe mmdesign mmandmmanagement mmof mmoperations.
m
True False
, 6. Goods mmproducing mmorganizations mmare mmnot mminvolved mmin mmservice
mmactivities.m
mTrue False
7. Service mmoperations mmrequire mmadditional mminventory mmbecause mmof mmthe mmunpredictability
mmof mmconsumermdemand.
m
True False
8. The mmvalue mmof mmoutputs mmis mmmeasured mmby mmthe mmprices mmcustomers mmare mmwilling mmto
mmpay mmfor mmgoods mmorm
mservices.
True False
9. The mmuse mmof mmmodels mmwill mmguarantee mmthe mmbest mmpossible
mmdecisions.m
mTrue False
10. People mmwho mmwork mmin mmthe mmfield mmof mmoperations mmshould mmhave mmskills mmthat mminclude
mmboth mmknowledgemand mmpeople mmskills.
m
True False
11. Assembly mmlines mmachieved mmproductivity mmbut mmat mmthe mmexpense mmof
mmstandard mmof mmliving.m
mTrue False
12. The mmoperations mmmanager mmhas mmprimary mmresponsibility mmfor mmmaking mmoperations
mmsystem mmdesignmdecisions, mmsuch mmas mmsystem mmcapacity mmand mmlocation mmof mmfacilities.
m
True False
13. The mmword mm"technology" mmis mmused mmonly mmto mmrefer mmto mm"information mmtechnology".
True False
