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A consumer tells a Peer Support Specialist that they have
a lot of situational stress that is not a result of their
diagnosis. What action would the Peer Support Specialist
take in supporting the consumer? - Answer-Assist the
consumer in developing a wellness plan to address their
concerns.
A Peer Support Specialist is working with a consumer with
severe mental illness who has been in inpatient treatment
for several months. Prior to a treatment team meeting, the
consumer says to the Peer Support Specialist, "I don't
know why I'm even going. They are just going to keep me
here anyway." Which action would the Peer Support
Specialist take to encourage self-advocacy? - Answer-
Model an effective action by sharing a time when the Peer
Support Specialist assertively communicated their own
needs and desires.
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A consumer comes to you and says they were not hired at
a job because of their disability. What actions should the
Peer Support Specialist take? - Answer-Educate the
consumer on State Disability Laws before speaking to the
business.
A consumer expressed feeling overwhelmed with their
probation officer's and service providers' requirements.
How can a Peer Support Specialist assist the consumer
with navigating the expectations? - Answer-Help the
consumer arrange a meeting with both parties to discuss
their viewpoint.
What is the goal of the harm reduction model for
substance use challenges? - Answer-Decreased overdose
risk and improved access to systems of care
A consumer has been spending the last few weeks joking
around and not taking group seriously. How would the
Peer Support Specialist support the consumer? - Answer-
Continue to stay focused on the consumer's recovery
goals.
A consumer is frustrated because several different service
providers are not communicating well when it comes to
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their care. How can the Peer Support Specialist support
this consumer? - Answer-Encourage the consumer to
request a team meeting so all staff can connect.
A consumer wants to use their experience with managing
their mental illness to help others. How can the Peer
Support Specialist help the consumer to accomplish this
goal? - Answer-Assist the consumer by providing
encouragement, direction, and support of their advocacy
desires.
What action is a primary duty of a Peer Support Specialist
in assisting a consumer in the community? - Answer-
Helping a consumer access a local mental health plan.
A consumer would like to support a neighborhood rally but
has anxiety about attending. They believe their anxiety
would not be an issue if they are accompanied by their
Peer Support Specialist. What action would the Peer
Support Specialist take? - Answer-Participate in the
activity as requested by the consumer.