3/10/26, 12:28
PM
ETHICS 311 EXAM: ETHICAL DECISION MAKING IN RISK AND INSURANCE,
2ND EDITION 2026/2027 UPTADE.
Suzie is a trainer at an insurer who is conducting a class C. Ethics entail knowing what to do
when a situation presents more than one on ethics. Which one of the following statements is
"right" answer.
correct concerning what she needs to
impress upon her students.
Select one:
A. Ethics are general codes of expected
behavior that are derived from laws.
B. Ethics are an individual's personal
beliefs about right and wrong.
C. Ethics entail knowing what to do
when a situation presents more
than one "right" answer.
D.A purely moral response to a
situation cannot be inappropriate.
The claims representatives at Insurance Company are D. A process by which
decisions are made between right and wrong. taking an ethics course where they are
learning about
handling moral, ethical, and legal issues
that may be encountered in their
profession. Morals are
Select one:
A. Established by a code of appropriate behavior.
B. Reasoned consideration of all conflict issues.
C. Codes of expected behavior in the absence of laws.
D.A process by which decisions are
made between right and wrong.
Managers at Greater North American Insurance D. The inherent needs of different parties.
Company must deal with ethical
conflicts on a regular basis. Ethical
conflicts frequently arise because of
Select one:
A. A misunderstanding of laws or regulations.
B. A lack of concern regarding
an organization's reputation.
https://quizlet.com/1130766073/ethics-311-ethical-decision-making-in-risk-and-insurance-2nd- 1/30
edition-flash-cards/
,3/10/26, 12:28
PM
C. Overly rigorous state insurance regulations.
D.The inherent needs of different parties.
Aidan is a new claims representative and he is A. Insurance practitioners who are
perceived as professionals will gain an pondering the importance of professionalism. He
advantage over other practitioners.
should know
that Select
one:
A. Insurance practitioners who are
perceived as professionals will
gain an advantage over other
practitioners.
B. The perception of professionalism is important for
insurance practitioners only in terms of the public view.
C. When an insurance practitioner
aspires to develop the traits of a
professional, clients are unlikely to
recognize the effort.
D.Awards based exclusively on monetary
accomplishments recognize an
insurance practitioner's
professionalism.
Mariam is new to the insurance industry and her C. The professional code of an
association or society addresses the ethical supervisor is urging her to join a professional
standards and ideals that the group requires of its
members.
association. She has looked into it and
has learned that Select one:
A. Professional associations or societies
typically do not monitor legislative
activities or changes that might
affect their members.
B. The principal purpose for
professional associations and
societies is to provide a social
environment in which members
can network.
C. The professional code of an
association or society addresses the
https://quizlet.com/1130766073/ethics-311-ethical-decision-making-in-risk-and-insurance-2nd- 2/30
edition-flash-cards/
, 3/10/26, 12:28
PM
ethical standards and ideals that
the
group requires of its members.
D. Most of the professional associations
or societies in the United States are
relatively small and operate only at
the local level.
Risk professionals at Northern Divide Insurance B. Economic outcomes.
Company are constantly encouraged to
adhere to high ethical standards.
These standards fall into three
general areas: regulatory requirements,
social responsibility, and
Select one:
A. Inclusion.
B. Economic outcomes.
C. Legislative practices.
D. Nondiscrimination.
Sugartown Insurance Company strives to act ethically C. By indemnifying claimants and
reducing their dependence on charitable across all departments of operations. Which one of
the organizations
following explains how its claims handling benefits
society as a whole? Indemnification—the process of restoring an individual or
organization to a pre-
Select one: loss financial condition—helps maintain order in society,
reducing the public's
A. By waiving premium increases following a loss dependence on charitable organizations.
B. By ignoring instances of moral hazard
C. By indemnifying claimants and
reducing their dependence on
charitable organizations
D. By using word of mouth to acquire more customers
Which one of the following statements is correct? C. Underwriters must balance the
customer's need for a fair price and Select one: comprehensive coverage with the
insurer's profit goals.
A. Agents are paid on a commission
https://quizlet.com/1130766073/ethics-311-ethical-decision-making-in-risk-and-insurance-2nd- 3/30
edition-flash-cards/
PM
ETHICS 311 EXAM: ETHICAL DECISION MAKING IN RISK AND INSURANCE,
2ND EDITION 2026/2027 UPTADE.
Suzie is a trainer at an insurer who is conducting a class C. Ethics entail knowing what to do
when a situation presents more than one on ethics. Which one of the following statements is
"right" answer.
correct concerning what she needs to
impress upon her students.
Select one:
A. Ethics are general codes of expected
behavior that are derived from laws.
B. Ethics are an individual's personal
beliefs about right and wrong.
C. Ethics entail knowing what to do
when a situation presents more
than one "right" answer.
D.A purely moral response to a
situation cannot be inappropriate.
The claims representatives at Insurance Company are D. A process by which
decisions are made between right and wrong. taking an ethics course where they are
learning about
handling moral, ethical, and legal issues
that may be encountered in their
profession. Morals are
Select one:
A. Established by a code of appropriate behavior.
B. Reasoned consideration of all conflict issues.
C. Codes of expected behavior in the absence of laws.
D.A process by which decisions are
made between right and wrong.
Managers at Greater North American Insurance D. The inherent needs of different parties.
Company must deal with ethical
conflicts on a regular basis. Ethical
conflicts frequently arise because of
Select one:
A. A misunderstanding of laws or regulations.
B. A lack of concern regarding
an organization's reputation.
https://quizlet.com/1130766073/ethics-311-ethical-decision-making-in-risk-and-insurance-2nd- 1/30
edition-flash-cards/
,3/10/26, 12:28
PM
C. Overly rigorous state insurance regulations.
D.The inherent needs of different parties.
Aidan is a new claims representative and he is A. Insurance practitioners who are
perceived as professionals will gain an pondering the importance of professionalism. He
advantage over other practitioners.
should know
that Select
one:
A. Insurance practitioners who are
perceived as professionals will
gain an advantage over other
practitioners.
B. The perception of professionalism is important for
insurance practitioners only in terms of the public view.
C. When an insurance practitioner
aspires to develop the traits of a
professional, clients are unlikely to
recognize the effort.
D.Awards based exclusively on monetary
accomplishments recognize an
insurance practitioner's
professionalism.
Mariam is new to the insurance industry and her C. The professional code of an
association or society addresses the ethical supervisor is urging her to join a professional
standards and ideals that the group requires of its
members.
association. She has looked into it and
has learned that Select one:
A. Professional associations or societies
typically do not monitor legislative
activities or changes that might
affect their members.
B. The principal purpose for
professional associations and
societies is to provide a social
environment in which members
can network.
C. The professional code of an
association or society addresses the
https://quizlet.com/1130766073/ethics-311-ethical-decision-making-in-risk-and-insurance-2nd- 2/30
edition-flash-cards/
, 3/10/26, 12:28
PM
ethical standards and ideals that
the
group requires of its members.
D. Most of the professional associations
or societies in the United States are
relatively small and operate only at
the local level.
Risk professionals at Northern Divide Insurance B. Economic outcomes.
Company are constantly encouraged to
adhere to high ethical standards.
These standards fall into three
general areas: regulatory requirements,
social responsibility, and
Select one:
A. Inclusion.
B. Economic outcomes.
C. Legislative practices.
D. Nondiscrimination.
Sugartown Insurance Company strives to act ethically C. By indemnifying claimants and
reducing their dependence on charitable across all departments of operations. Which one of
the organizations
following explains how its claims handling benefits
society as a whole? Indemnification—the process of restoring an individual or
organization to a pre-
Select one: loss financial condition—helps maintain order in society,
reducing the public's
A. By waiving premium increases following a loss dependence on charitable organizations.
B. By ignoring instances of moral hazard
C. By indemnifying claimants and
reducing their dependence on
charitable organizations
D. By using word of mouth to acquire more customers
Which one of the following statements is correct? C. Underwriters must balance the
customer's need for a fair price and Select one: comprehensive coverage with the
insurer's profit goals.
A. Agents are paid on a commission
https://quizlet.com/1130766073/ethics-311-ethical-decision-making-in-risk-and-insurance-2nd- 3/30
edition-flash-cards/
