Fort Worth Police Communications:
Employment & Certification Guide UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
ANI - CORRECT ANSWER Telephone number associated with the access line from
which a call originates.
ALI - CORRECT ANSWER The automatic display at the PSAP of the caller's
telephone number, the address/location of the telephone and supplementary emergency
services information of the location from which a call originates.
Basic 9-1-1 (B 9-1-1) - CORRECT ANSWER Means that when the three-digit number
is dialed, a call taker/dispatcher in the local public safety answering point (PSAP), or 9-1-1
call center, answers the call.
Enhanced 9-1-1 (E 9-1-1) - CORRECT ANSWER In areas serviced by enhanced 9-1-1,
the call is selectively routed to the proper PSAP for the caller's location, and the PSAP has
equipment and database information that displays the caller's phone number and address to
the call taker.
Next Generation 9-1-1 (NG 9-1-1) - CORRECT ANSWER NG911 is an Internet
Protocol (IP)-based system that allows digital information (e.g., voice, photos, videos, text
messages) to flow seamlessly from the public, through the 911 network, and on to emergency
responders.
PSAP - CORRECT ANSWER Public Safety Answering Point. An entity responsible
for receiving 9-1-1 calls and processing those calls according to a specific operational policy.
Alternate PSAP - CORRECT ANSWER A PSAP designated to receive calls when the
primary PSAP is unable to do so.
Employment & Certification Guide UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
ANI - CORRECT ANSWER Telephone number associated with the access line from
which a call originates.
ALI - CORRECT ANSWER The automatic display at the PSAP of the caller's
telephone number, the address/location of the telephone and supplementary emergency
services information of the location from which a call originates.
Basic 9-1-1 (B 9-1-1) - CORRECT ANSWER Means that when the three-digit number
is dialed, a call taker/dispatcher in the local public safety answering point (PSAP), or 9-1-1
call center, answers the call.
Enhanced 9-1-1 (E 9-1-1) - CORRECT ANSWER In areas serviced by enhanced 9-1-1,
the call is selectively routed to the proper PSAP for the caller's location, and the PSAP has
equipment and database information that displays the caller's phone number and address to
the call taker.
Next Generation 9-1-1 (NG 9-1-1) - CORRECT ANSWER NG911 is an Internet
Protocol (IP)-based system that allows digital information (e.g., voice, photos, videos, text
messages) to flow seamlessly from the public, through the 911 network, and on to emergency
responders.
PSAP - CORRECT ANSWER Public Safety Answering Point. An entity responsible
for receiving 9-1-1 calls and processing those calls according to a specific operational policy.
Alternate PSAP - CORRECT ANSWER A PSAP designated to receive calls when the
primary PSAP is unable to do so.
