QUESTIONS AND CORRECT ANSWERS
Four entrees are on next Friday's menu: BBQ ribs, seafood platter, roast beef, and filet
mignon. The number of each item sold the last time this menu was offered was 76, 118, 96,
and 154, respectively, for a total of 444 entrees sold. For the past six Fridays, the following
noon meal counts were recorded: 447, 423, 437, 444, and 429. For next Friday, how many
portions of roast beef will be forecasted? - CORRECT ANSWER D) 95
Add up the total entrees sold for the 6 weeks for which meal counts are available and then
divide by 6 to get the average.
The average is 437.3
Calculate the popularity index for roast beef
96 divided by 444 entrees = 21.6%
Calculate how much roast beef is needed 0.216 multiplied by 437.3.
95 portions
Which term best describes the detailed arrangement of kitchen equipment, floor, and counter
space?
A) Design
B) Layout
C) Product Flow
D) Traffic Flow - CORRECT ANSWER B) Layout
What drives kitchen layout, staffing, and inventory? - CORRECT ANSWER B) Menu
Which of the following is NOT a main component of continuous quality improvement
(CQI)?
, A) Customer satisfaction
B) Data collection
C) Team involvement
D) Multidisciplinary rounds - CORRECT ANSWER D) Multidisciplinary rounds
A director from another department sends you an email regarding construction. This is an
example of what kind of communication?
A) horizontal
B) downward
C) straight
D) informal - CORRECT ANSWER A) Horizontal
Systems thinking is the management approach for considering the entire organization when
making decisions or allocating resources?
Which is an example of systems thinking?
A) Select a produce vendor who could deliver high-quality produce twice daily.
B) Reschedule kitchen staff to prepare more foods from scratch to meet customer
expectations.
C) Develop a catering menu for department meeting to generate revenue for equipment
purchases
D) Select cleaning chemicals that do not harm the environment. - CORRECT
ANSWER B) Reschedule kitchen staff to prepare more foods from scratch to meet
customer expectations.
A recipe requires 1.5 pints of cleaned, sliced strawberries. The yield for strawberries is 91%
and 1 cup of clean, sliced strawberries weigh 7 oz. At a minimum, how many pounds of
strawberries need to be ordered?