Page | 1
HRT 3500: EXAM 1 2026 LATEST
QUESTIONS AND ANSWERS| ACE YOUR
GRADES.
1. A kitchen manager is designing a training program for prep
cooks. She determines that training needs to address basic
cooking skills, manual dexterity, and health and safety rules.
These represent the - correct answer -training criteria
2. An HR manager is reviewing whether employees learned
anything from the new training program. This is a function of -
correct answer -measuring the change that results from the
training.
3. If you know that your employees play Solitaire on their break,
what type of training can you implement? - correct answer -
computer games
4. Training is important in the hospitality industry because -
correct answer -it links to increased productivity.
, Page | 2
5. A hotel's manager rates the front desk staff based on input
from supervisors, peers, and the valets. This manager relies on
- correct answer -360-degree appraisals
6. A manager tends to assign almost all of her employees a high
rating during performance reviews. This indicates a - correct
answer -leniency error
7. Which scenario reflects behavior-based ratings? - correct
answer -The best server is the one most requested by guests.
8. Which is a newer trend in performance management? - correct
answer -Self-organizing team-based structures
9. A hotel is more likely than a club to use performance appraisals
to determine - correct answer -promotions
10. A restaurant manager was hired to help streamline the
kitchen's processes and procedures. In the first month, there
was little improvement. In the second month, there was
HRT 3500: EXAM 1 2026 LATEST
QUESTIONS AND ANSWERS| ACE YOUR
GRADES.
1. A kitchen manager is designing a training program for prep
cooks. She determines that training needs to address basic
cooking skills, manual dexterity, and health and safety rules.
These represent the - correct answer -training criteria
2. An HR manager is reviewing whether employees learned
anything from the new training program. This is a function of -
correct answer -measuring the change that results from the
training.
3. If you know that your employees play Solitaire on their break,
what type of training can you implement? - correct answer -
computer games
4. Training is important in the hospitality industry because -
correct answer -it links to increased productivity.
, Page | 2
5. A hotel's manager rates the front desk staff based on input
from supervisors, peers, and the valets. This manager relies on
- correct answer -360-degree appraisals
6. A manager tends to assign almost all of her employees a high
rating during performance reviews. This indicates a - correct
answer -leniency error
7. Which scenario reflects behavior-based ratings? - correct
answer -The best server is the one most requested by guests.
8. Which is a newer trend in performance management? - correct
answer -Self-organizing team-based structures
9. A hotel is more likely than a club to use performance appraisals
to determine - correct answer -promotions
10. A restaurant manager was hired to help streamline the
kitchen's processes and procedures. In the first month, there
was little improvement. In the second month, there was
