DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+||BRAND NEW
NURS Ans✓✓✓empathization
Name the Emotion
(Express) Understanding
(state) respect)
Support
Open ended skills to express heard Ans✓✓✓summarization
echoing
Computer use behaviors for patient centeredness Ans✓✓✓review as
much as possible before entering
triangle between patient, computer and patient
intermittent maintained eye contact
repeat while typing
talk while typing
,seperate from treatment discussion
use gestures to indicate changes attention
involve patient
NEgative computer use habits Ans✓✓✓interrupting patient to chart
not sharing screen with patient
disrupted eye contact
multi tasking
Disease model interview Ans✓✓✓clinician organizes symptoms, makes
diagnosis
clinician focused on differentials, history, alelergies, etiology
illness model interview Ans✓✓✓patient explains their experience and
effects on function, relationship and sense of well being
sore throat: patient concerned with pain, diffiuclt swallowing, risk of
worse, work
,Cambridge calgary five steps to interview Ans✓✓✓initiate session
gather info
physical exam
explain/plan
close session
setting stage for interview Ans✓✓✓adjust environ for privacy and
comfort
arrange seating to permit eye contact and conversation, minimize
distractions and barriers
leave previous patients behind
recognize and set aside biases
review medical record
, AALRR
Young and school age children rapport strategies Ans✓✓✓mood
management, distraction
begin from place of play
brush up on kid culture
adolescents rapport building Ans✓✓✓desire to be treated as adults
generally
acknowledge anatomy and concerns with anatomy
older adults rapport building Ans✓✓✓ensured preferred name or title
extra space for ambulation
well lit and warm setting
extra time allowed for questions and reminiscing
people with disabilities rapport building Ans✓✓✓person with language,
person first language