Customer Service Inspector Exam Questions with Complete Solutions | Graded A+ | Latest 2026

Customer Service Inspector Exam Questions with Complete Solutions | Graded A+ | Latest 2026 Water Purveyor - answer-Who has primary responsibility for the quality of the water from the point of production all the way to the customer's farthest tap? A customer service inspection is required... - answer-Prior to providing continuous water service to new customers. After any material improvement, correction, or addition. When the water purveyor has reason to believe that a cross-connection exists. What does a CSI inspect? - answer-The private water distribution facilities. Where do you find what a CSI should know? - answer-TCEQ "Need to Know Criteria for Customer Service Inspectors" Where is the law regarding requirements to perform customer service inspections? - answerTexas Health and Safety Code The customer service inspection is regulated through... - answer-TCEQ Rules and Regulations for Public Water System The only way a licensed plumber can perform a CSI is if they have what kind of endorsement on their license? - answer-Water Supply Protection Specialist (WSPS) The CSI looks for which two potential sources of contamination? - answer-cross-connections and leadContainment (defined) - answer-premises isolation (backflow prevention at curb) Isolation (defined) - answer-backflow protection at each fixture, outlet, appliance appurtenance (internal protection) Who licenses and provides the rules and regulations for CSI? - answer-TCEQ What year was the Clean Water Act enacted? - answer-1972 Primary function of the Clean Water Act is... - answer-regulate the discharge of pollutants and contaminants into waters of the U.S. What year was the Safe Drinking Water Act passed? - answer-1974 What is RG-195? - answer-Rules and Regulations for Public Water Systems Which two codes are the approved plumbing codes for the State of Texas as of 2001? - answerUniform Plumbing Code and International Plumbing Code Who provides the rules and regulations for fireline contractors? - answer-Texas Department of Insurance How often does TCEQ require backflow prevention assemblies be tested (installed for nonhealth)? - answer-upon installation How often does TCEQ require backflow prevention assemblies be tested that are installed for health hazards? - answer-upon installation and at least annuallyDefine "customer service inspection" - answer-examination of the private water distribution facilities How long must a customer service inspection certificate be retained? - answer-10 years Purpose of the "Clean Water Act"... - answer-gives the EPA authority to set standards for the wastewater that is allowed back into basic waterways and sets water quality standards. Purpose of the "Safe Drinking Water Act"... - answer-authorized the EPA to set standards to ensure safe drinking water. Gives primary responsibility for the quality of the water tot he water purveyor. Purpose of the "Texas State Board of Plumbing Examiners"... - answer-licensing and regulating the plumbers and plumbing inspectors. They enforce plumbing license law. Weight of 1 cubic foot of water is... - answer-62.4 pounds Minimum requirements for a cross-connection control program... - answer-records of backflow prevention assemblies in water system, licensed BPAT's to perform tests, backflow prevention assembly test/repair forms and records of the BPAT's annual gauge test/calibration How often must BPAT gauges be tested? - answer-annually What are readings on a psia gauge called? - answer-absolute pressures As the velocity increased due to undersized pipes, the pressure in the pipes become ______________ . - answer-reducedWhat is the driving force of a siphon? - answer-atmospheric pressure Maximum height that water can be siphoned... - answer-33.9 ft at sea level Pressure due to water column can be determined by... - answer-multiplying height by 0.433 psi/ft or dividing height by 2.31'/psi Height of a water column can be determined by... - answer-dividing the pressure by 0.433 psi/ft or multiplying the pressure by 2.31'/psi