ITEC 462 TEST 1 EXAM QUESTIONS AND
ANSWERS 100% PASS 2026 EDITION
Taft-Hartley Act (1947) - ANS Defines a supervisor as someone who can hire, fire, transfer,
suspend, lay off, recall, promote, discharge, assign, reward, or discipline employees or
responsibility to direct them or adjust their grievances or to recommend such action
Prohibits supervisors from joining a union of production and clerical workers, although they may
form a union composed exclusively of supervisors
Fair Labor Standards Act (1938) - ANS 1) supervisors be paid salary (regardless of hours)
2) supervisors manage customarily recognized department/subdivison
3)directs the work of two or more employees
4) authority to hire/fire or ideas given weight
5) exercises discretionary powers
6)does not devote more than 20% of his or her hours of work which are not closely related to
managerial work
20% - ANS The Fair Labor Standards Act of 1938 declared that supervisors are not to devote
more than _____% of his or her hours to activities not closely related to his or her managerial
work described in the act.
@COPYRIGHT 2026 ALLRIGHTS RESERVED 1
, 1) Taking Hold, 2) Immersion 3) Reshaping, 4)Consolidation 5) Refinement - ANS What are
the five stages of transitioning to supervisor?
New Work Systems - ANS A new combination of job task technology skills, management
style, and HR policies and practices. A new way of determining how work is organized and
managed
SWOT analysis - ANS strengths, weaknesses, opportunities, threats
Corporate Vision - ANS provides a dramatic look at what the entire organization might be like
at a distant point in the future-perhaps 5 to 10 years out. It is a broad image of the desired state
that lies ahead
Corporate Values - ANS Lays out the beliefs and ethical standards to which an organization
must adhere
Ex: adherence to cutting edge technology, attaining superior quality, providing outstanding
customer service
SMART goals - ANS Specific, Measurable, Attainable, Realistic, Timely
Goal Wording - ANS Goals are stated for days to years, and are mainly quantitative rather
than qualitative to be measurable.
Long-Range Plan - ANS typically set by higher management and are expected to be in
operation for two to five years
Short-Range Plan - ANS those with which supervisors are most concerned. they are usually
based on operations of one year or less. At the department level, may be in effect for a day, a
week, a month, or a quarter
@COPYRIGHT 2026 ALLRIGHTS RESERVED 2
ANSWERS 100% PASS 2026 EDITION
Taft-Hartley Act (1947) - ANS Defines a supervisor as someone who can hire, fire, transfer,
suspend, lay off, recall, promote, discharge, assign, reward, or discipline employees or
responsibility to direct them or adjust their grievances or to recommend such action
Prohibits supervisors from joining a union of production and clerical workers, although they may
form a union composed exclusively of supervisors
Fair Labor Standards Act (1938) - ANS 1) supervisors be paid salary (regardless of hours)
2) supervisors manage customarily recognized department/subdivison
3)directs the work of two or more employees
4) authority to hire/fire or ideas given weight
5) exercises discretionary powers
6)does not devote more than 20% of his or her hours of work which are not closely related to
managerial work
20% - ANS The Fair Labor Standards Act of 1938 declared that supervisors are not to devote
more than _____% of his or her hours to activities not closely related to his or her managerial
work described in the act.
@COPYRIGHT 2026 ALLRIGHTS RESERVED 1
, 1) Taking Hold, 2) Immersion 3) Reshaping, 4)Consolidation 5) Refinement - ANS What are
the five stages of transitioning to supervisor?
New Work Systems - ANS A new combination of job task technology skills, management
style, and HR policies and practices. A new way of determining how work is organized and
managed
SWOT analysis - ANS strengths, weaknesses, opportunities, threats
Corporate Vision - ANS provides a dramatic look at what the entire organization might be like
at a distant point in the future-perhaps 5 to 10 years out. It is a broad image of the desired state
that lies ahead
Corporate Values - ANS Lays out the beliefs and ethical standards to which an organization
must adhere
Ex: adherence to cutting edge technology, attaining superior quality, providing outstanding
customer service
SMART goals - ANS Specific, Measurable, Attainable, Realistic, Timely
Goal Wording - ANS Goals are stated for days to years, and are mainly quantitative rather
than qualitative to be measurable.
Long-Range Plan - ANS typically set by higher management and are expected to be in
operation for two to five years
Short-Range Plan - ANS those with which supervisors are most concerned. they are usually
based on operations of one year or less. At the department level, may be in effect for a day, a
week, a month, or a quarter
@COPYRIGHT 2026 ALLRIGHTS RESERVED 2
