ULL MUELLER ITEC 462 TEST 1 EXAM
QUESTIONS AND ANSWERS 100% PASS
2026 EDITION
Under the Taft-Hartley Act, the definition of a supervisor depends on: - ANS The exercise of
authority requiring independent judgement
The Fair Labor Standards Act (FLSA) of 1938 states that supervisors must be paid a salary. Why
does this make some supervision unhappy? - ANS Supervisors are exempt from overtime pay
Luis schedules the work of other carpenters in his crew, but spends the great majority of his
time doing carpentry work. Under the Fair Labor Standards Act, Luis is: - ANS not a supervisor
As a new supervisor, Raylene is getting to know the real problems of her department and is
becoming fully informed about the operations there. What stage of supervisory transition is she
in? - ANS Immersion
_________ is less concerned with spending a set number of hours in the office than with results
- ANS Task-based job
SWOT stands for Strengths, Weaknesses, Opportunities, and ___________ - ANS Threats
@COPYRIGHT 2026 ALLRIGHTS RESERVED 1
, The difference between a corporate vision and corporate values is that _________ - ANS A
vision is a look at what a corporation might be like in the distant future and values are corporate
ethical standards
SMART stands for what - ANS Specific, Measurable, Attainable, Relevant, Time-oriented
Natasha wrote the following goal for her television sales team: "The Blue Team will sell 30
televisions." How should she improve the wording of this goal? - ANS Add a time outcome
Jesse wrote the following goal for his training team: "The training team will conduct more
training sessions by the end of the quarter." How should he improve the wording of this goal? -
ANS Add a specific information to the number of trainings
Vernon's supervisor has just implemented a high priority plan to develop a new line of soap
products. The project will be completed within three months. What type of plan is this? -
ANS Short-range single-use plan
The concept of "continuous improvement" is an effective method of examining costs because
_______ - ANS Costs will be analyzed on an ongoing basis
The best way to identify a potential problem is to - ANS identify a gap between actual and
expected performance
The first step in the fundamental approach to problem solving is - ANS State the problem
clearly
You should involve a group of employees in solving a problem if _________ - ANS The issue
affects the entire group
_______ is a balanced approach that adds all the costs of implementations and compares them
with the project value of the resulting product or services - ANS Cost-benefit analysis
@COPYRIGHT 2026 ALLRIGHTS RESERVED 2
QUESTIONS AND ANSWERS 100% PASS
2026 EDITION
Under the Taft-Hartley Act, the definition of a supervisor depends on: - ANS The exercise of
authority requiring independent judgement
The Fair Labor Standards Act (FLSA) of 1938 states that supervisors must be paid a salary. Why
does this make some supervision unhappy? - ANS Supervisors are exempt from overtime pay
Luis schedules the work of other carpenters in his crew, but spends the great majority of his
time doing carpentry work. Under the Fair Labor Standards Act, Luis is: - ANS not a supervisor
As a new supervisor, Raylene is getting to know the real problems of her department and is
becoming fully informed about the operations there. What stage of supervisory transition is she
in? - ANS Immersion
_________ is less concerned with spending a set number of hours in the office than with results
- ANS Task-based job
SWOT stands for Strengths, Weaknesses, Opportunities, and ___________ - ANS Threats
@COPYRIGHT 2026 ALLRIGHTS RESERVED 1
, The difference between a corporate vision and corporate values is that _________ - ANS A
vision is a look at what a corporation might be like in the distant future and values are corporate
ethical standards
SMART stands for what - ANS Specific, Measurable, Attainable, Relevant, Time-oriented
Natasha wrote the following goal for her television sales team: "The Blue Team will sell 30
televisions." How should she improve the wording of this goal? - ANS Add a time outcome
Jesse wrote the following goal for his training team: "The training team will conduct more
training sessions by the end of the quarter." How should he improve the wording of this goal? -
ANS Add a specific information to the number of trainings
Vernon's supervisor has just implemented a high priority plan to develop a new line of soap
products. The project will be completed within three months. What type of plan is this? -
ANS Short-range single-use plan
The concept of "continuous improvement" is an effective method of examining costs because
_______ - ANS Costs will be analyzed on an ongoing basis
The best way to identify a potential problem is to - ANS identify a gap between actual and
expected performance
The first step in the fundamental approach to problem solving is - ANS State the problem
clearly
You should involve a group of employees in solving a problem if _________ - ANS The issue
affects the entire group
_______ is a balanced approach that adds all the costs of implementations and compares them
with the project value of the resulting product or services - ANS Cost-benefit analysis
@COPYRIGHT 2026 ALLRIGHTS RESERVED 2
