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Organising Case Study Questions

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It is a document compilation of case study questions of Class 12 Business Studies Questions

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ORGANISING

1.Aman Chadha started ‘Bulls Eye’ a company for providing cyber security
solutions to businesses. Its objective is to prevent, detect and respond to cyber
attacks and protect critical data. He was a hardworking software engineer and an
expert in cyber security. His reputation grew by leaps and bounds as he was not
only a person of integrity but also did his work with utmost honesty and sincerity.
The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence.
While working on the project, he found that the volume of work made it
impractical for him to handle all the work by himself. He decided to expand the
team. The company maintained a close liaison with a local engineering college.
During a campus placement, Ishan and Vrinda were appointed to work for the new
project.
He found the new employees capable, enthusiastic and trustworthy. Aman Chadha
was thus, able to focus on objectives and with the help of Ishan and Vrinda, the
project was completed on time. Not only this Aman Chadha was also able to
extend his area of operations. On the other hand Ishan and Vrinda also got
opportunities to develop and exercise initiative.
1. Identify and briefly explain the concept used by Aman Chadha in the above
case which helped him in focusing on objectives.
2. Also, state any four points of importance of the concept identified in (i)
above. (CBSE, Delhi 2017)


2. Ramdas, aged 49 is working in an aviation company. He is the senior most
employee in his division. He is even senior to the division manager, Kanaputti.
Ramdas is considered one of the most committed, capable and hard-working
employees. As a result of his abilities and seniority, he generally received the work
assignments of his choice. Although there was no formal designation of various
„special’ projects assigned to Ramdas, he handled them as a matter of routine. A
problem developed when an able and intelligent person Nagarjuna, aged 33, was
appointed by Kanaputti. Nagarjun’s previous three years’ experience in the closely
related work, made it possible for him to catch on to the routine work of his new
job more rapidly than was customary for a new employee. On several occasions,
Kanaputti noticed the tension developing between the two employees. However, he
didn’t want to get involved in their personal issues as long as the work was

, completed effectively and efficiently by them. One day, the tension between them
reached the boiling point and Ramdas complained to
Kanaputti stating that his duties were being largely taken over by Nagarjun.
Kanaputti issued the order stating the clear allocation of the jobs and related duties
between the two. He further clarified the working relationship between them by
specifying who was to report to whom. This helped in reducing the workload,
enhancing productivity and removing ambiguity. (CBSE, Sample Paper, 2017)
1. Identify and state the step of organizing process which has not been carried
out properly and contributed to this problem.
2. State the two steps of the organizing process which have been taken by
Kanaputti to respond to the complaint of Ramdas.
3. Also state two points of importance of organizing as reflected in the above
case.


3. “Shan Spices Ltd.” are the manufacturer of different food specific spices like
Rajmaa Masala, Cholley Masala, Aaloo Parantha Masala etc. Mr. Raghav, the
owner of the company has created different departments for purchase, production,
marketing, finance and human resource. There are thirty employees working in the
organisation. Planning is of paramount importance to the company as Mr. Raghav
believes that effective planning leads to achievement of organisational objectives.
So in order to make employees focus on objectives, he issued instructions that
during working hours only official matters will be discussed. He made certain rules
and code of conduct for the employees to follow, according to which employees
are not allowed to visit and talk to the employees of other departments except for
official work. He emphasised on work performance which resulted in smooth
functioning of the organisation.
1. Identify and state the type of organisation mentioned in the above para.
2. State one feature of the concept identified in part (a) as mentioned in the
above para.
3. What was the purpose behind the formulation of rules for the employees that
restricted their personal communication with the employees of other
departments?
4. State two values violated by Mr. Raghav. (CBSE, Sample Paper, 2017)

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