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chief executive officer
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1 Management defnition 2 Characteristics of strategic planning
3 What does CEO stand for? 4 What is a manager's role today?
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Terms in this set (135)
, The process used to accomplish organizational goals
Management defnition
through planning, organizing, leading and controlling
Management in the past · Focused on controlling workers
did what? · Emphasis on authority and power
-Labor movement
What made past -Key legal decisions
management change? -Economy
-Globalization
· Higher productivity
· Reduced turnover
Treating employees well
· Less sick time
leads to...
· Better customer service
· More creativity
· Guiding and training
· Supporting and motivating
What is a manager's role · Coaching
today? · Facilitating cooperation
· Team building
· Communication
1. Planning
2. Organizing
5 Functions of
3. Staffing
management
4. Directing
5. Controlling
· Determining organizational goals
Characteritics of planning · Determining a way to achieve those goals
· Create detailed action plans
Characteristics of · Distributing resources
organizing · Organize employees according to the plan
· Inspiring and motivating workers to work hard to
Characteristics of leading
achieve organizational goals