SUBJECTIVE DATA (NURSING ASSESSMENT) EXAM QUESTIONS AND ANSWERS
WELL ILLUSTRATED.
components of subjective data Answer >>>> sensations, symptoms, feelings, perceptions,
desires, preferences, beliefs, ideas, values, personal information
phases of the interview Answer >>>> 1) pre-introductory
2)introductory
3)working
4)summary and closing
pre-introductory phase Answer >>>> -first phase of interview
-nurse reviews medical record if available
introductory phase Answer >>>> -second phase of interview
-introductions, explanation of the purpose of the interview, assure client of confidentiality,
make client comfortable (physically and emotionally), give client privacy, develop trust and
rapport with client
working phase Answer >>>> -third phase of interview
-bulk of the interview, seek information, nurse engages in active listening, observing cues,
critical thinking to interpretation and validate information received from client, collaborate to
identify problems and goals
summary and closing phase Answer >>>> -fourth phase of interview
-nurse summarizes information and validates problems and goals with client, identify and
discuss possible plans to resolve problem, make sure there are no other client concerns or
questions
, SUBJECTIVE DATA
primary source of biographical data Answer >>>> patient
effective nonverbal communication Answer >>>> 1) appearance - should be professional in
neat, comfortable clothes and lab coat or uniform
2) demeanor - be professional and poised, focus on the client, maintain professional distance
3) facial expression - neutral expression, show a smile or concern when appropriate
4) attitude - do not act superior, be nonjudgmental
5)silence - allows you and client to reflect and organize thoughts
6) listening - show you are listening, eye contact, open body expression
effective verbal communication Answer >>>> 1) open-ended questions- typically begin with
"how" or "what"; used to elicit client's feelings/perceptions
2) closed-ended questions - typically begin with "when" or "did"; client can respond with one or
two words
3) laundry list - give them list of words to choose from
4) rephrasing - helps to clarify information
5) well-placed phrases - encourages client verbalization by letting them know you are listening
"um-hum", "yes", "i agree"
6) inferring - do not lead the question, use same terms thst client uses, this helps to elicit most
accurate data from client
7) providing information - answer every question and concern as thoroughly as possible, if
unsure of answer explain to the client that you will find the answer for them
nonverbal communication to avoid Answer >>>> 1) excessive or insufficient eye contact
2) distraction and distance -do not appear to be mentally distant, avoid being more than 2 to 3
feet away from client during interview, client is main focus
3) standing - always sit when performing the interview