TEXAS CLASS D WATER LICENSE
EXAM QUESTIONS AND CORRECT
(TCEQ: CLASS D WATER OPERATOR
LICENSE)
Public systems utilizing ground water serving less than connections on purchase
treated water only are not required to compile reports.
A) 50, yearly
B) 150, yearly
C) 50, monthly
D) 100, monthly - answ✔◻✔◻-D
Job training for water utility operators is available through the...
A) American Water Works Association
B) TX Water Utilities Association
C) TX Engineering Extension Service
D) all listed - answ✔◻✔◻-D
In TX, water operator license is administered by the...
A)EPA
B)TNRCC -- TCEQ
C)AWWA
D)TWUA - answ✔◻✔◻-B
Page 1 of 45
,All pubic water systems are required to employ certified operators even if the
system only treated water bought from another source. A) Chlorites
B)Sells
C)Redistributes
D)Stores - answ✔◻✔◻-C
Public water systems include cities, municipal utility districts, rural water supply
corporations, mobile home parts, and .
A) private wells
B)campgrounds
C) public pools
D) public lakes - answ✔◻✔◻-B
Examples of community water systems include...
A)municipalities
B) municipal utility districts
C) rural water supply corporations
D) mobile home packs
E) all the above - answ✔◻✔◻-E
A federal agency impacting the water utility industry is the...
A)TNRCC
B) EPA
C)AWWA
D)TWUA - answ✔◻✔◻-B
Page 2 of 45
,The most important federal law impacting the water utility industry is the ...
A)water resources development act
b) federal water pollution control act
c) hazard communication act
d) safe drinking water act - answ✔◻✔◻-D
The 4 national safety and quality standards for drinking water covered in the Safe
Drinking Water Act are physical, chemical, , and radiological
A)mineral
B)thermal
C)bacteriological
D)mathematical - answ✔◻✔◻-C
The state agency that regulates drinking water in TX and administers federal Safe
Drinking Water Act is the ...
A) TNRCC -- TCEQ
B)DPS
C) PUC
D) TDH - answ✔◻✔◻-A
Required notification by the water system to the TNRCC includes change or
alteration of the system, a new facility to be built and water supply .
A) rate increases
B) health hazards
C) bond elections
D) bid proposals - answ✔◻✔◻-B
Page 3 of 45
, Some regional and local agencies impacting the water utility industry are
municipal utility districts, rural water supply corporations, drainage districts,
, groundwater conservation districts, and subsidence districts.
A) school districts
B) postal distrcits
C) real estate agencies
D) river authorities - answ✔◻✔◻-D
T/F: Public relations (PR) is the relationship between you, the water utility
employee, and the mayor. - answ✔◻✔◻-F
T/F: The keys to good customer relations are 1) everything the utility does is PR,
2) customers are entitled to courteous treatment, 3) every employee is a PR person
- answ✔◻✔◻-True
T/F: Meter readers are the persons with whom customers have the least contact. -
answ✔◻✔◻-False
T/F: Meter readers can be ambassadors of goodwill. - answ✔◻✔◻-True
T/F: Maintenance crews can warn customers of service interruptions and provide
signs and barriers to protect the public. - answ✔◻✔◻-True
T/F: The plant operator is responsible for making the water safe to drink and use. -
answ✔◻✔◻-True
T/F: Water bills should be accurate, itemized, neat and the customer's option to pay.
- answ✔◻✔◻-False
Page 4 of 45
EXAM QUESTIONS AND CORRECT
(TCEQ: CLASS D WATER OPERATOR
LICENSE)
Public systems utilizing ground water serving less than connections on purchase
treated water only are not required to compile reports.
A) 50, yearly
B) 150, yearly
C) 50, monthly
D) 100, monthly - answ✔◻✔◻-D
Job training for water utility operators is available through the...
A) American Water Works Association
B) TX Water Utilities Association
C) TX Engineering Extension Service
D) all listed - answ✔◻✔◻-D
In TX, water operator license is administered by the...
A)EPA
B)TNRCC -- TCEQ
C)AWWA
D)TWUA - answ✔◻✔◻-B
Page 1 of 45
,All pubic water systems are required to employ certified operators even if the
system only treated water bought from another source. A) Chlorites
B)Sells
C)Redistributes
D)Stores - answ✔◻✔◻-C
Public water systems include cities, municipal utility districts, rural water supply
corporations, mobile home parts, and .
A) private wells
B)campgrounds
C) public pools
D) public lakes - answ✔◻✔◻-B
Examples of community water systems include...
A)municipalities
B) municipal utility districts
C) rural water supply corporations
D) mobile home packs
E) all the above - answ✔◻✔◻-E
A federal agency impacting the water utility industry is the...
A)TNRCC
B) EPA
C)AWWA
D)TWUA - answ✔◻✔◻-B
Page 2 of 45
,The most important federal law impacting the water utility industry is the ...
A)water resources development act
b) federal water pollution control act
c) hazard communication act
d) safe drinking water act - answ✔◻✔◻-D
The 4 national safety and quality standards for drinking water covered in the Safe
Drinking Water Act are physical, chemical, , and radiological
A)mineral
B)thermal
C)bacteriological
D)mathematical - answ✔◻✔◻-C
The state agency that regulates drinking water in TX and administers federal Safe
Drinking Water Act is the ...
A) TNRCC -- TCEQ
B)DPS
C) PUC
D) TDH - answ✔◻✔◻-A
Required notification by the water system to the TNRCC includes change or
alteration of the system, a new facility to be built and water supply .
A) rate increases
B) health hazards
C) bond elections
D) bid proposals - answ✔◻✔◻-B
Page 3 of 45
, Some regional and local agencies impacting the water utility industry are
municipal utility districts, rural water supply corporations, drainage districts,
, groundwater conservation districts, and subsidence districts.
A) school districts
B) postal distrcits
C) real estate agencies
D) river authorities - answ✔◻✔◻-D
T/F: Public relations (PR) is the relationship between you, the water utility
employee, and the mayor. - answ✔◻✔◻-F
T/F: The keys to good customer relations are 1) everything the utility does is PR,
2) customers are entitled to courteous treatment, 3) every employee is a PR person
- answ✔◻✔◻-True
T/F: Meter readers are the persons with whom customers have the least contact. -
answ✔◻✔◻-False
T/F: Meter readers can be ambassadors of goodwill. - answ✔◻✔◻-True
T/F: Maintenance crews can warn customers of service interruptions and provide
signs and barriers to protect the public. - answ✔◻✔◻-True
T/F: The plant operator is responsible for making the water safe to drink and use. -
answ✔◻✔◻-True
T/F: Water bills should be accurate, itemized, neat and the customer's option to pay.
- answ✔◻✔◻-False
Page 4 of 45
