BADM 311 EXAM QUESTIONS AND
ANSWERS 100% PASS 2026 EDITION
Social Facilitation - ANS is a person's performance on a task affected by the mere presence of
others?
Physiological arousal - ANS fight or flight response cues dominant response
Dominant Response - ANS behaviors that occur spontaneously or without much thought
Key ideas about Social facilitation - ANS - arousal enhances whatever response tendency is
dominant
- presence of others increases arousal which in turn facilitates performance on easy/well
practiced or familiar tasks for which the dominant response is the correct one
In class example: math problems
Social Loafing - ANS the larger the number of individuals whose work is combined on a group
task, the smaller is each individual's contribution
In class example - brainstorm bif ideas
Example of social loafing - ANS Rope Pulling - as the number of people increase, total force
exerted increases but average force per person decreases
identifiability - ANS people are motivated when they believe that their work is identifiable
and separable from the work of others
Norm - ANS informal rules that groups adopt to regulate group members' behavior
Key features of social norms - ANS - group norms are established through social interaction
over time
- extreme judgements/behaviors are eliminated over time
- resulting consensus is compromise, even if wrong
@2026 EDITION ALLRIGHT RESERVED 1
, Norm strength - ANS a strong norm has high intensity and high agreement
injunctive norm - ANS what people "ought to do"
descriptive norm - ANS what people are actually doing
align norms - ANS put the injunctive and descriptive together
Social sanctions - ANS punish deviants
highlight the descriptive norm - ANS remind people what their peers are actually doing
encourage competition - ANS provide a comparison group that highlights the norm
Start at the top - ANS use group leader to call attention to/model appropriate behavior
Key takeaways about norms - ANS - norms guide behaviors in teams
- you can strengthen norms/leverage them to manage behavior
- use social sanctions to make norms strong
Pluralistic Ignorance - ANS individuals make systematic errors in their perceptions of the
other members of a collective and their relation to those members
(no one believes, but everyone thinks that everyone else believes)
what causes pluralistic ignorance - ANS - rooted in the desire to avoid embarrassments
- people tend to assume that everyone else is more authentic than themselves
Pluralistic Ignorance cause 1 - ANS A public norm is enforced by an unrepresented minority
- small group of "true believers" forces their opinion on others and people are too afraid to
question them
Pluralistic Ignorance cause 2 - ANS A public norm represents the "ideal" group member but
not the typical or average group member
Example: everyone in California is blonde and loves to surf, even though most people in
California are not blonde and do not surf
Pluralistic Ignorance cause 3 (conservative lag) - ANS A public norm that once had private
support continues long after private support has been lost
@2026 EDITION ALLRIGHT RESERVED 2
ANSWERS 100% PASS 2026 EDITION
Social Facilitation - ANS is a person's performance on a task affected by the mere presence of
others?
Physiological arousal - ANS fight or flight response cues dominant response
Dominant Response - ANS behaviors that occur spontaneously or without much thought
Key ideas about Social facilitation - ANS - arousal enhances whatever response tendency is
dominant
- presence of others increases arousal which in turn facilitates performance on easy/well
practiced or familiar tasks for which the dominant response is the correct one
In class example: math problems
Social Loafing - ANS the larger the number of individuals whose work is combined on a group
task, the smaller is each individual's contribution
In class example - brainstorm bif ideas
Example of social loafing - ANS Rope Pulling - as the number of people increase, total force
exerted increases but average force per person decreases
identifiability - ANS people are motivated when they believe that their work is identifiable
and separable from the work of others
Norm - ANS informal rules that groups adopt to regulate group members' behavior
Key features of social norms - ANS - group norms are established through social interaction
over time
- extreme judgements/behaviors are eliminated over time
- resulting consensus is compromise, even if wrong
@2026 EDITION ALLRIGHT RESERVED 1
, Norm strength - ANS a strong norm has high intensity and high agreement
injunctive norm - ANS what people "ought to do"
descriptive norm - ANS what people are actually doing
align norms - ANS put the injunctive and descriptive together
Social sanctions - ANS punish deviants
highlight the descriptive norm - ANS remind people what their peers are actually doing
encourage competition - ANS provide a comparison group that highlights the norm
Start at the top - ANS use group leader to call attention to/model appropriate behavior
Key takeaways about norms - ANS - norms guide behaviors in teams
- you can strengthen norms/leverage them to manage behavior
- use social sanctions to make norms strong
Pluralistic Ignorance - ANS individuals make systematic errors in their perceptions of the
other members of a collective and their relation to those members
(no one believes, but everyone thinks that everyone else believes)
what causes pluralistic ignorance - ANS - rooted in the desire to avoid embarrassments
- people tend to assume that everyone else is more authentic than themselves
Pluralistic Ignorance cause 1 - ANS A public norm is enforced by an unrepresented minority
- small group of "true believers" forces their opinion on others and people are too afraid to
question them
Pluralistic Ignorance cause 2 - ANS A public norm represents the "ideal" group member but
not the typical or average group member
Example: everyone in California is blonde and loves to surf, even though most people in
California are not blonde and do not surf
Pluralistic Ignorance cause 3 (conservative lag) - ANS A public norm that once had private
support continues long after private support has been lost
@2026 EDITION ALLRIGHT RESERVED 2
