Certification-Surveys Questions || ||
With Answers || ||
Which survey category cannot be changed after the
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survey is started? Non-Anonymous, Semi-Anonymous, or
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Anonymous? - CORRECT ANSWER(S)✔✔Anonymous || || ||
Which survey categories are not supported by the CSAT
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or NPS Survey model? - CORRECT
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ANSWER(S)✔✔Anonymous and Semi-Anonymous are || || || ||
only supported by the generic survey program model.
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What is the survey code which is auto generated used
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for? - CORRECT ANSWER(S)✔✔Analytics- you can report
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on this in reports, can use to track surveys, and for other
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back end purposes
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Can you add watermarks to the survey design? -
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CORRECT ANSWER(S)✔✔Yes, along with background || || || || ||
pictures
, What are sections useful for within a survey design? -
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CORRECT ANSWER(S)✔✔To direct survey participants || || || || ||
through to a specific topic or idea || || || || || ||
To organize related questions in one area
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What type of questions does survey support? - CORRECT
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ANSWER(S)✔✔Multiple Choice
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Net Promoter Score (NPS®)
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Customer Satisfaction (CSAT) || ||
Star Rating ||
Ranking
Matrix
Text
Do you need to add a section in order to add questions? -
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CORRECT ANSWER(S)✔✔No, but you do need to have a || || || || || || || || ||
page
Can you edit the question type once the question is
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created? - CORRECT ANSWER(S)✔✔No || || ||
Where do question tokens get pulled from? - CORRECT
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ANSWER(S)✔✔The Survey Participant object. || || || ||