Gainsight Level 3 Admin || || || ||
Certification-Surveys Questions || ||
With Answers || ||
Which survey category cannot be changed after the
|| || || || || || || ||
survey is started? Non-Anonymous, Semi-Anonymous, or
|| || || || || ||
Anonymous? - CORRECT ANSWER(S)✔✔Anonymous || || ||
Which survey categories are not supported by the CSAT
|| || || || || || || || ||
or NPS Survey model? - CORRECT
|| || || || || ||
ANSWER(S)✔✔Anonymous and Semi-Anonymous are || || || ||
only supported by the generic survey program model.
|| || || || || || ||
What is the survey code which is auto generated used
|| || || || || || || || || ||
for? - CORRECT ANSWER(S)✔✔Analytics- you can report
|| || || || || ||
on this in reports, can use to track surveys, and for other
|| || || || || || || || || || || ||
back end purposes
|| || ||
Can you add watermarks to the survey design? -
|| || || || || || || || ||
CORRECT ANSWER(S)✔✔Yes, along with background || || || || ||
pictures
, What are sections useful for within a survey design? -
|| || || || || || || || || ||
CORRECT ANSWER(S)✔✔To direct survey participants || || || || ||
through to a specific topic or idea || || || || || ||
To organize related questions in one area
|| || || || || ||
What type of questions does survey support? - CORRECT
|| || || || || || || ||
ANSWER(S)✔✔Multiple Choice
|| ||
Net Promoter Score (NPS®)
|| || ||
Customer Satisfaction (CSAT) || ||
Star Rating ||
Ranking
Matrix
Text
Do you need to add a section in order to add questions? -
|| || || || || || || || || || || || ||
CORRECT ANSWER(S)✔✔No, but you do need to have a || || || || || || || || ||
page
Can you edit the question type once the question is
|| || || || || || || || || ||
created? - CORRECT ANSWER(S)✔✔No || || ||
Where do question tokens get pulled from? - CORRECT
|| || || || || || || || ||
ANSWER(S)✔✔The Survey Participant object. || || || ||
Certification-Surveys Questions || ||
With Answers || ||
Which survey category cannot be changed after the
|| || || || || || || ||
survey is started? Non-Anonymous, Semi-Anonymous, or
|| || || || || ||
Anonymous? - CORRECT ANSWER(S)✔✔Anonymous || || ||
Which survey categories are not supported by the CSAT
|| || || || || || || || ||
or NPS Survey model? - CORRECT
|| || || || || ||
ANSWER(S)✔✔Anonymous and Semi-Anonymous are || || || ||
only supported by the generic survey program model.
|| || || || || || ||
What is the survey code which is auto generated used
|| || || || || || || || || ||
for? - CORRECT ANSWER(S)✔✔Analytics- you can report
|| || || || || ||
on this in reports, can use to track surveys, and for other
|| || || || || || || || || || || ||
back end purposes
|| || ||
Can you add watermarks to the survey design? -
|| || || || || || || || ||
CORRECT ANSWER(S)✔✔Yes, along with background || || || || ||
pictures
, What are sections useful for within a survey design? -
|| || || || || || || || || ||
CORRECT ANSWER(S)✔✔To direct survey participants || || || || ||
through to a specific topic or idea || || || || || ||
To organize related questions in one area
|| || || || || ||
What type of questions does survey support? - CORRECT
|| || || || || || || ||
ANSWER(S)✔✔Multiple Choice
|| ||
Net Promoter Score (NPS®)
|| || ||
Customer Satisfaction (CSAT) || ||
Star Rating ||
Ranking
Matrix
Text
Do you need to add a section in order to add questions? -
|| || || || || || || || || || || || ||
CORRECT ANSWER(S)✔✔No, but you do need to have a || || || || || || || || ||
page
Can you edit the question type once the question is
|| || || || || || || || || ||
created? - CORRECT ANSWER(S)✔✔No || || ||
Where do question tokens get pulled from? - CORRECT
|| || || || || || || || ||
ANSWER(S)✔✔The Survey Participant object. || || || ||
