Gainsight Admin Certification || || ||
Test - Foundations 1 and 2
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Questions With Answers || || ||
The Processing Stack of Gainsight processes data in
|| || || || || || || ||
memory from: - CORRECT ANSWER(S)✔✔both
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Salesforce data sources and Gainsight's Analytics stack
|| || || || || ||
Gainsight's Analytics Stack uses: - CORRECT || || || || || ||
ANSWER(S)✔✔Mongo DB, Redshift and Heroku || || || ||
Some key Objects you as an Admin need to be familiar
|| || || || || || || || || || ||
with include: - CORRECT ANSWER(S)✔✔Customer Info,
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CTA, and CS Tasks
|| || ||
True or False: Each Customer Info record has a 2:1
|| || || || || || || || || ||
Master-Detail relationship to an existing Salesforce || || || || || ||
account - CORRECT ANSWER(S)✔✔FALSE
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True or False: Every customer in Gainsight has a record
|| || || || || || || || || ||
in the Customer Info Object - CORRECT
|| || || || || || ||
ANSWER(S)✔✔TRUE
, True or False: Gainsight uses the processing stack to
|| || || || || || || || ||
process Rules and Copilot programs - CORRECT
|| || || || || || ||
ANSWER(S)✔✔TRUE
True or False: MDA is fully integrated into GS UI without
|| || || || || || || || || ||
impacting SFDC storage - CORRECT
|| || || || || ||
ANSWER(S)✔✔TRUE
Gainsight objects function similar to Salesforce objects,
|| || || || || || ||
where you have the ability to: - CORRECT
|| || || || || || || ||
ANSWER(S)✔✔1. Use a Salesforce data loader to import || || || || || || || ||
and export records
|| ||
2. Add custom fields to Gainsight objects like you can
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with other SFDC objects
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3. Link to existing Salesforce objects such as Account or
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Contact
Gainsight collects best practices from thought leaders
|| || || || || || ||
among customers, community, and others and presents
|| || || || || || ||
these as importable assets through: - CORRECT
|| || || || || || ||
ANSWER(S)✔✔Gainsight Vault ||
With Vault you can: - CORRECT ANSWER(S)✔✔1. Import
|| || || || || || ||
assets across industries, customer segments, and
|| || || || || || ||
business functions and configure them right away|| || || || || ||
Test - Foundations 1 and 2
|| || || || || ||
Questions With Answers || || ||
The Processing Stack of Gainsight processes data in
|| || || || || || || ||
memory from: - CORRECT ANSWER(S)✔✔both
|| || || || ||
Salesforce data sources and Gainsight's Analytics stack
|| || || || || ||
Gainsight's Analytics Stack uses: - CORRECT || || || || || ||
ANSWER(S)✔✔Mongo DB, Redshift and Heroku || || || ||
Some key Objects you as an Admin need to be familiar
|| || || || || || || || || || ||
with include: - CORRECT ANSWER(S)✔✔Customer Info,
|| || || || || ||
CTA, and CS Tasks
|| || ||
True or False: Each Customer Info record has a 2:1
|| || || || || || || || || ||
Master-Detail relationship to an existing Salesforce || || || || || ||
account - CORRECT ANSWER(S)✔✔FALSE
|| || ||
True or False: Every customer in Gainsight has a record
|| || || || || || || || || ||
in the Customer Info Object - CORRECT
|| || || || || || ||
ANSWER(S)✔✔TRUE
, True or False: Gainsight uses the processing stack to
|| || || || || || || || ||
process Rules and Copilot programs - CORRECT
|| || || || || || ||
ANSWER(S)✔✔TRUE
True or False: MDA is fully integrated into GS UI without
|| || || || || || || || || ||
impacting SFDC storage - CORRECT
|| || || || || ||
ANSWER(S)✔✔TRUE
Gainsight objects function similar to Salesforce objects,
|| || || || || || ||
where you have the ability to: - CORRECT
|| || || || || || || ||
ANSWER(S)✔✔1. Use a Salesforce data loader to import || || || || || || || ||
and export records
|| ||
2. Add custom fields to Gainsight objects like you can
|| || || || || || || || || ||
with other SFDC objects
|| || ||
3. Link to existing Salesforce objects such as Account or
|| || || || || || || || || ||
Contact
Gainsight collects best practices from thought leaders
|| || || || || || ||
among customers, community, and others and presents
|| || || || || || ||
these as importable assets through: - CORRECT
|| || || || || || ||
ANSWER(S)✔✔Gainsight Vault ||
With Vault you can: - CORRECT ANSWER(S)✔✔1. Import
|| || || || || || ||
assets across industries, customer segments, and
|| || || || || || ||
business functions and configure them right away|| || || || || ||
