Gainsight Questions With || || ||
Correct Answers || ||
Which of the following can you use to add participants to
|| || || || || || || || || || ||
your participant list?
|| ||
1. query builder
|| ||
2. events
||
3. XLS
||
4. a&B - CORRECT ANSWER(S)✔✔a&b
|| || || ||
Rules engine uses query language + API - CORRECT
|| || || || || || || || ||
ANSWER(S)✔✔False - only query language || || || ||
Which view has rules listed in alphabetical older -
|| || || || || || || || ||
CORRECT ANSWER(S)✔✔List view || ||
In NXT, CTA tasks can be assigned to multiple people -
|| || || || || || || || || || ||
CORRECT ANSWER(S)✔✔True ||
Account / Customer Info --> || || || || ||
Contact --> || ||
User -->|| ||
,Custom SFDC Objects --> || || ||
JBCXM Objects --> - CORRECT ANSWER(S)✔✔-->
|| || || || || ||
Company
--> Person (Relationship/Customer)
|| ||
--> User
||
--> Custom MDA Objects
|| || ||
--> Standard/System MDA Objects
|| || ||
Gainsight Office hours are - CORRECT || || || || || ||
ANSWER(S)✔✔Weekly
The Three object types in Gainsight are __, __, __ and
|| || || || || || || || || || ||
what is the basic setup? - CORRECT ANSWER(S)✔✔1.
|| || || || || || || ||
Custom - have some standard fields like GSID, Created
|| || || || || || || || ||
Date, Modified Date - rest can be created custom. Once
|| || || || || || || || || ||
saved though type cannot be changed.
|| || || || || ||
2. Standard - can add custom fields (ex: Company)
|| || || || || || || ||
3. System - cannot add custom fields (ex: Scorecard Fact)
|| || || || || || || || ||
What are resolution keys? - CORRECT
|| || || || || ||
ANSWER(S)✔✔Unique identifiers user to resolve || || || || ||
duplicate records such as with contact. Recommend to
|| || || || || || || ||
delete duplicates after adding new keys.
|| || || || ||
, What is a high volume object and its limitations? -
|| || || || || || || || || ||
CORRECT ANSWER(S)✔✔High Volume object is used for
|| || || || || ||
data sets > 1 million records. Used for things like
|| || || || || || || || || || ||
telemetry/ usage data. || ||
What is a low volume object and its limitations? -
|| || || || || || || || || ||
CORRECT ANSWER(S)✔✔LVO is used for records <= 1
|| || || || || || || ||
million records. Best use is for data sets that need to be
|| || || || || || || || || || || ||
edited frequently. Can only have 100 LVOs / org. Can only
|| || || || || || || || || ||
have 100 fields in each object
|| || || || || ||
Rules Engine: How many tasks are allowed? - CORRECT
|| || || || || || || || ||
ANSWER(S)✔✔15
Rules Engine: How many show fields are allowed in each
|| || || || || || || || || ||
task? - CORRECT ANSWER(S)✔✔50
|| || ||
Rules Engine: How many group by fields are allowed in
|| || || || || || || || || ||
transaction tasks? - CORRECT ANSWER(S)✔✔10 || || || ||
Rules Engine: Max number of filters in each task action
|| || || || || || || || || ||
allowed? In action filter? - CORRECT ANSWER(S)✔✔26,
|| || || || || || ||
none
Correct Answers || ||
Which of the following can you use to add participants to
|| || || || || || || || || || ||
your participant list?
|| ||
1. query builder
|| ||
2. events
||
3. XLS
||
4. a&B - CORRECT ANSWER(S)✔✔a&b
|| || || ||
Rules engine uses query language + API - CORRECT
|| || || || || || || || ||
ANSWER(S)✔✔False - only query language || || || ||
Which view has rules listed in alphabetical older -
|| || || || || || || || ||
CORRECT ANSWER(S)✔✔List view || ||
In NXT, CTA tasks can be assigned to multiple people -
|| || || || || || || || || || ||
CORRECT ANSWER(S)✔✔True ||
Account / Customer Info --> || || || || ||
Contact --> || ||
User -->|| ||
,Custom SFDC Objects --> || || ||
JBCXM Objects --> - CORRECT ANSWER(S)✔✔-->
|| || || || || ||
Company
--> Person (Relationship/Customer)
|| ||
--> User
||
--> Custom MDA Objects
|| || ||
--> Standard/System MDA Objects
|| || ||
Gainsight Office hours are - CORRECT || || || || || ||
ANSWER(S)✔✔Weekly
The Three object types in Gainsight are __, __, __ and
|| || || || || || || || || || ||
what is the basic setup? - CORRECT ANSWER(S)✔✔1.
|| || || || || || || ||
Custom - have some standard fields like GSID, Created
|| || || || || || || || ||
Date, Modified Date - rest can be created custom. Once
|| || || || || || || || || ||
saved though type cannot be changed.
|| || || || || ||
2. Standard - can add custom fields (ex: Company)
|| || || || || || || ||
3. System - cannot add custom fields (ex: Scorecard Fact)
|| || || || || || || || ||
What are resolution keys? - CORRECT
|| || || || || ||
ANSWER(S)✔✔Unique identifiers user to resolve || || || || ||
duplicate records such as with contact. Recommend to
|| || || || || || || ||
delete duplicates after adding new keys.
|| || || || ||
, What is a high volume object and its limitations? -
|| || || || || || || || || ||
CORRECT ANSWER(S)✔✔High Volume object is used for
|| || || || || ||
data sets > 1 million records. Used for things like
|| || || || || || || || || || ||
telemetry/ usage data. || ||
What is a low volume object and its limitations? -
|| || || || || || || || || ||
CORRECT ANSWER(S)✔✔LVO is used for records <= 1
|| || || || || || || ||
million records. Best use is for data sets that need to be
|| || || || || || || || || || || ||
edited frequently. Can only have 100 LVOs / org. Can only
|| || || || || || || || || ||
have 100 fields in each object
|| || || || || ||
Rules Engine: How many tasks are allowed? - CORRECT
|| || || || || || || || ||
ANSWER(S)✔✔15
Rules Engine: How many show fields are allowed in each
|| || || || || || || || || ||
task? - CORRECT ANSWER(S)✔✔50
|| || ||
Rules Engine: How many group by fields are allowed in
|| || || || || || || || || ||
transaction tasks? - CORRECT ANSWER(S)✔✔10 || || || ||
Rules Engine: Max number of filters in each task action
|| || || || || || || || || ||
allowed? In action filter? - CORRECT ANSWER(S)✔✔26,
|| || || || || || ||
none
