Which of the following terms refers to a structure where many employees have two bosses (one
divisional and one functional) with equal authority in the organization? - Answers Matrix structure
Which of the following firms is most likely to benefit from a bureaucratic approach? - Answers A firm
with high turnover and a diverse workforce
In a functional structure, a firm - Answers divides people into units in terms of the main activities that
need to be performed.
Behaviorists are those who support a more open organizational structure where roles and
responsibilities are loosely defined. - Answers True
Which of the following statements about the divisional structure is true? - Answers It allows for
greater accountability because each division is a separate self-contained entity.
A _____ structure is an organizational structure where key decisions are made at all levels of the firm,
not only at the top. - Answers decentralized
Star Hydraulics is organized into self-supervising teams that are responsible for a set of tasks. In the
teams, each member is cross-trained to be able to perform multiple tasks, and individual goals and
values completely overlap with the organization's values. Workers collaborate on projects and must
negotiate proper team behavior, using the organization's mission and values as a guide. Star
Hydraulics has adopted a _____ approach to organizational control. - Answers Clan
Fine Gadgets, a gadgets manufacturing company, has an organizational structure where the
employees have to strictly follow rules and regulations stated by the management. Moreover, only
the top management is allowed to make key decisions regarding organizational activities. Fine
Gadgets is an example of a _____ organization. - Answers Centralized
In a _____ structure, "knowledge workers" are organized to work as individual contributors or to be a
part of a work cluster that provides a certain expertise for the organization. - Answers Network
The Nickells Advertising Agency assigns a team of individuals to work on a client's advertising
campaign. When the project is completed, each of the team members will be assigned to new teams
pulled together for new campaigns. The Nickells Advertising Agency has a _____ structure. - Answers
Network
Thomas, the head of the marketing department in an organization, has structured his department in
such a way that the roles and responsibilities of his workers are loosely defined. Moreover, he does
not exert too much control over his workers and encourages two-way communication. His workers
tend to be highly satisfied with their jobs when compared to those in the finance department, headed
by John who exerts more control. From this scenario it can be inferred that Thomas has adopted a
_____ mechanism for coordinating. - Answers Behaviorlistic
The Tidwell Company has a production department, a marketing department, a sales department, and
an accounting department. The sales department is headed by the VP of sales and manages the
department in a hierarchical manner. Employees are evaluated on achieving departmental goals. The
Tidwell Company has a _____ structure. - Answers Functional
The factor that distinguishes functional organizational structure from divisional is that - Answers a
functional structure is organized in terms of the main activities to be performed.
Moonbow, Inc., has a highly formalized structure with extensive rules, procedures, policies, and
instructions. Positions are arranged hierarchically with top management dictating the direction and
activity of the organization while lower-level managers and employees follow orders. The
fundamental mechanism of monitoring involves close personal surveillance of subordinates by
superiors. Moonbow, Inc., has adopted a _____ approach to organizational control. - Answers
bureaucratic