with All Correct Answers 2025/2026
Updated.
At the end of your training session on your clinic's new EHR, you are handed a two-sided
laminated card titled "Quick Start Guide." It provides step-by-step instructions for basic tasks
such as entering orders and writing daily notes in the EHR.
This is an example of:
-Using forcing functions and constraints
-Automating carefully
-Simplifying
-Avoiding reliance on memory - Answer -Avoiding reliance on memory
The first time you admit a patient using your health system's new EHR, you see a screen pop up
as you are attempting to enter orders. At the top it says, "You must enter orders for DVT (blood
clot) prevention before completion of this admission order set. Click here to complete this
order."
This pop-up box is an example of the use of:
-Forcing function
-Simplification
-Redundancy
-A and B (Forcing function AND Simplification) - Answer -Forcing function
Which of the following is a basic strategy for minimizing the opportunity for error in a process?
-Reducing reliance on technology
-Standardizing how the process is completed
-Trying harder to perform the process correctly
-A and C (Reducing reliance on technology AND Trying harder to perform the process correctly) -
Answer -Standardizing how the process is completed
Your hospital is implementing an electronic health record (EHR) and is teaching all staff how to
use it. As you go through the EHR training, you notice that it takes five clicks to bring up the vital
signs for a patient. In the past, when you wanted to see a patient's vital signs, you could simply
look at the sheet of paper clipped onto the end of the bed.
Which of the following likely needs to be improved about the new process to review vital signs?
-It needs to be standardized
-It needs to be simplified
,-It needs redundancies added
-It needs to avoid reliance on memory - Answer it needs to be simplified
Which of the following is a basic strategy for minimizing the opportunity for error in a process?
-The human brain can only remember approximately 22 pieces of information at once.
-Completing checklists gives people a sense of accomplishment.
-Checklists prompt providers to remember and appreciate the importance of tasks.
-None of the above; checklists should not typically be used because they insult the intelligence
of providers and staff. - Answer Checklists prompt providers to remember and appreciate the
importance of tasks.
At the end of a double shift, an experienced nurse with an excellent track record gives a
medication to the wrong patient. Based on human factors principles, what would you
recommend as the best way to prevent the same error from recurring?
-Ensuring staff training is up-to-date
-Incentivizing nursing staff to remain vigilant
-Improving medication administration processes
-A and B (Ensuring staff training is up-to-date AND Incentivizing nursing staff to remain vigilant) -
Answer -Improving medication administration processes
Human factors is the study of:
-Interactions among humans
-Interactions between humans and machines
-Interactions between humans and the environment
-All of the above - Answer all of the above
Which of the following is an example of unconscious processing by the brain?
-Optical illusions
-Skipping a step on a checklist to save time
-Mistaking one drug for another because of look-alike packages
-A and C (Optical illusions AND Mistaking one drug for another because of look-alike packages) -
Answer -A and C (Optical illusions AND Mistaking one drug for another because of look-alike
packages)
Which of the following factors can increase human risk for error?
-Predisposing mental and physiological states (e.g., fatigue, stress, dehydration, hunger, and
boredom)
,-Factors that directly enable decision making (e.g., perception, attention, memory, reasoning,
and judgment)
-Factors that directly enable decision execution (e.g., communication and being able to carry
out the intended action)
-All of the above - Answer all of the above
You're caring for a patient with diabetes who was admitted to your hospital with an elevated
blood glucose level. She is on an insulin pump that is programmed to deliver one unit of insulin
per hour through her intravenous (IV) line.
How does this technology help make her care safer?
-The pump eliminates the need for providers to be involved in her care.
-The pump eliminates the possibility of a medication error.
-The pump helps automate a complex care process
-All of the above - Answer -The pump helps automate a complex care process
As a caregiver, which of the following common health IT issues would you be in the best
position to help solve?
-Incomplete data entries into the computer
-Delays due to connectivity issues
-Out-of-date software
-None of the above - Answer -Incomplete data entries into the computer
Which of the following is the best example of using technology to improve safety and prevent
errors?
-Providing inpatients with electronic tablets so that they can keep in better touch with the
outside world
-Implementing redundancies, in which providers double-check each other's electronic inputs
-Giving nursing assistants electronic tablets to ensure there's no delay in recording patients' vital
signs
-Switching to an electronic health record (EHR) platform that is of comparable quality but lower
cost - Answer -Giving nursing assistants electronic tablets to ensure there's no delay in
recording patients' vital signs
You enter a medication order in your hospital's EHR, and a warning screen pops up saying that
your patient's medication dose should be adjusted based upon her last lab results. However,
you know that the patient had a lab draw more recently — recorded at a different clinic and
therefore not available in your EHR — that showed different values. When you attempt to move
past the warning, the system will not allow you to proceed.
What does this block best exemplify?
, -How technology can be used to make patient care safer
-How technology can be used to make care more efficient
-How technology that dictates your work — rather than facilitates it — can introduce
unintended problems
-A and B (How technology can be used to make patient care safer AND How technology can be
used to make care more efficient) - Answer -How technology that dictates your work —
rather than facilitates it — can introduce unintended problems
Which of the following statements about bar-cording systems is true?
-They typically offer few benefits and merely promote workarounds.
-They can completely prevent medication errors.
-They can help providers keeps track of laboratory specimens, identify medications and medical
equipment, and identify patients.
-B and C (They can completely prevent medication errors AND They can help providers keeps
track of laboratory specimens, identify medications and medical equipment, and identify
patients.) - Answer -They can help providers keeps track of laboratory specimens, identify
medications and medical equipment, and identify patients.
culture of safety - Answer an environment that encourages open discussion of mistakes and
uses them to improve.
As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team
works well together. Which of the following facts would best support your belief?
-Not a single complaint about unprofessional behavior has been filed by clinic members over
the past year.
-The providers work in rotating shifts and rarely need to transmit information from one shift to
the next.
-The team routinely takes a moment to discuss the plan and voice concerns before doing a
procedure.
-All of the above - Answer -The team routinely takes a moment to discuss the plan and voice
concerns before doing a procedure.
Which of the following is likely to be the most immediate result of building an effective health
care team?
-Safer care
-Elimination of waste in the system
-Fewer delays in care
-Less costly health care - Answer -Safer care