ISDS 3115 EXAM 1 ACTUAL STUDY
QUESTIONS WITH CORRECT
ANSWERS | LATEST EDITION
1. Standardization is an appropriate strategy in which stage of the product life
cycle?
A. introduction
B. maturity
C. retirement
D. growth
E. decline - ANSWER B
2. Which of the following OM strategy/issues should a firm with a product in
the maturity stage of its life cycle be LEAST concerned with at the present
time?
A. fewer rapid product changes
B. increase capacity
C. long production runs
D. standardization
E. cost cutting - ANSWER B
3. The phases of project management are:
A. different for manufacturing projects than for service projects
B. planning, organizing, staffing, leading, and controlling
C. planning, programming, and budgeting
D. GANNTT, CPM, and PERT
, E. planning, scheduling, and controlling - ANSWER E
4. Which of the following statements regarding Gantt charts is true?
A. Gantt charts use the four standard spines of Methods, Materials,
Manpower, and Machinery
B. Gantt charts are visual devices that show the duration of activities in a
project
C. Gantt charts give a timeline and precedence relationships for each
activity of a project
D. Gantt charts are expensive
E. All of the above are true - ANSWER B
5. Which of the following statements regarding CPM is true?
A. all activities on the critical path have their ES equal to their LF
B. all activities on the critical path have their LS equal to the maximum
EF of all immediate predecessors
C. the critical path is the shortest of all paths through the network
D. the critical path is that set of activities that has positive slack
E. some networks have no critical path - ANSWER B
6. The time an activity will take assuming very unfavorable conditions is:
A. the optimistic time
B. the pessimistic time
C. the activity variance
D. the minimum time
E. exactly twice as long as the expected time - ANSWER B
, 7. A graphic technique for defining the relationship between customer desires
and product (or service) is:
A. the assembly drawing
B. product lifecycle management
C. the house of quality
D. modular design
E. the moment of truth - ANSWER C
8. The 10 strategic operations management decisions include:
A. process and capacity design
B. layout strategy
C. maintenance
D. managing quality
E. all of the above - ANSWER E
9. Which is NOT true regarding differences between goods and services?
A. services tend to have a more inconsistent product definition than
goods
B. services tend to have higher customer interaction than goods
C. most goods are common to many customers, services are often unique
to the final customer
D. tangible goods are generally produced and consumed simultaneously,
services are not
E. none i.e. all of the above are true - ANSWER D
10.Which is NOT true regarding differences between goods and services?
A. Services tend to have more inconsistent product definition than goods
B. Services tend to have higher customer interaction than goods
QUESTIONS WITH CORRECT
ANSWERS | LATEST EDITION
1. Standardization is an appropriate strategy in which stage of the product life
cycle?
A. introduction
B. maturity
C. retirement
D. growth
E. decline - ANSWER B
2. Which of the following OM strategy/issues should a firm with a product in
the maturity stage of its life cycle be LEAST concerned with at the present
time?
A. fewer rapid product changes
B. increase capacity
C. long production runs
D. standardization
E. cost cutting - ANSWER B
3. The phases of project management are:
A. different for manufacturing projects than for service projects
B. planning, organizing, staffing, leading, and controlling
C. planning, programming, and budgeting
D. GANNTT, CPM, and PERT
, E. planning, scheduling, and controlling - ANSWER E
4. Which of the following statements regarding Gantt charts is true?
A. Gantt charts use the four standard spines of Methods, Materials,
Manpower, and Machinery
B. Gantt charts are visual devices that show the duration of activities in a
project
C. Gantt charts give a timeline and precedence relationships for each
activity of a project
D. Gantt charts are expensive
E. All of the above are true - ANSWER B
5. Which of the following statements regarding CPM is true?
A. all activities on the critical path have their ES equal to their LF
B. all activities on the critical path have their LS equal to the maximum
EF of all immediate predecessors
C. the critical path is the shortest of all paths through the network
D. the critical path is that set of activities that has positive slack
E. some networks have no critical path - ANSWER B
6. The time an activity will take assuming very unfavorable conditions is:
A. the optimistic time
B. the pessimistic time
C. the activity variance
D. the minimum time
E. exactly twice as long as the expected time - ANSWER B
, 7. A graphic technique for defining the relationship between customer desires
and product (or service) is:
A. the assembly drawing
B. product lifecycle management
C. the house of quality
D. modular design
E. the moment of truth - ANSWER C
8. The 10 strategic operations management decisions include:
A. process and capacity design
B. layout strategy
C. maintenance
D. managing quality
E. all of the above - ANSWER E
9. Which is NOT true regarding differences between goods and services?
A. services tend to have a more inconsistent product definition than
goods
B. services tend to have higher customer interaction than goods
C. most goods are common to many customers, services are often unique
to the final customer
D. tangible goods are generally produced and consumed simultaneously,
services are not
E. none i.e. all of the above are true - ANSWER D
10.Which is NOT true regarding differences between goods and services?
A. Services tend to have more inconsistent product definition than goods
B. Services tend to have higher customer interaction than goods
