MTM QUIZ
What does FACTS mean?
Feasibility
Accountability
Capabilities
______
Success - answer Timetables
What components of a business plan?
Cover/title page
Executive summary
Table of Contents
Business Description
_____ Description
Marketing Plan
Financial Plan
Management Team
Operations
Appendices - answerService
Makes or breaks the plan. Explain it completely and succinctly. - answerSummary
Physical layout, location, hours, # employees, workload, services, currently offered,
human resources - answerBusiness
propose you new idea! Incoporate your mission statement - answerService
Who buys and pays? How large is market? Who will be targeted? How will you inform
people? - answerMarketing
Revenues, expenses. What is it going to cost?! Is it sustainable? - answerFinancial
Who is overseeing the new service? Are they qualified? Describe roles, duties, and
responsibilities, then relate it to the implementation of the service. - answerManagement
Describe the process of delivering the service and how it is integrated into the current
operations. Staffing? Training time? efficiency, documentation, insurance, compliance?
Do we need any new equipment? Do we have the space? - answerOperations
Marketing Plan incorporates: Marketing ___ & Marketing ____ - answerAnalysis,
Strategy
, Marketing Analysis is composed of
____ Analysis
Needs Assessment (Analyze your pharmacy records, Ask your community)
Who is ____ you? - answerSWOT, supporting
Marketing Strategy is composed of
Promotion (ex. Mail, presentation, radio, ___, Newspaper) and Estimated costs
(Success/____?) - answerTV, dollar
What's the difference between a MTM & MTM Program?
The program is ____ driven - answeroutcomes
MTM: Software-identified problems/interventions (OutcomesMTM and Mirixa). Limited
overall ___ discussions. Outcomes tracking limited. Ability to act is limited- ____
dependent. - answertherapy, physician
MTMP: Developed specifically for your ____! More frequent interactions. Outcomes-
driven (set ___ and help patients reach goals). Ability to act on interventions potentially
increase. - answerpatients, goals
MTMP Examples- City of Toledo with ____ & Pharmacy Counter, Lucas County -
answerKroger
Why should I create a MTMP?
Expand your clinical practice
Meet needs of your patient population
Connect with patients to manage their disease states
Track your own ____
Build the pharmacy profession's ____ - answeroutcomes, credibility
Documentation: For Patients Include:
MAP
PMR
Follow-up scheduled
____ - answerGoals
Documentation for physicians:
summary of visit
Interventions/_____
Letter/Fax/Call (brief and concise) - answerrecommendations
Why evaluate our services? Patient outcomes- Valuable eperience
Continuous ____ Improvement
Receive Payment
Demonstrate our value - answerQuality
What does FACTS mean?
Feasibility
Accountability
Capabilities
______
Success - answer Timetables
What components of a business plan?
Cover/title page
Executive summary
Table of Contents
Business Description
_____ Description
Marketing Plan
Financial Plan
Management Team
Operations
Appendices - answerService
Makes or breaks the plan. Explain it completely and succinctly. - answerSummary
Physical layout, location, hours, # employees, workload, services, currently offered,
human resources - answerBusiness
propose you new idea! Incoporate your mission statement - answerService
Who buys and pays? How large is market? Who will be targeted? How will you inform
people? - answerMarketing
Revenues, expenses. What is it going to cost?! Is it sustainable? - answerFinancial
Who is overseeing the new service? Are they qualified? Describe roles, duties, and
responsibilities, then relate it to the implementation of the service. - answerManagement
Describe the process of delivering the service and how it is integrated into the current
operations. Staffing? Training time? efficiency, documentation, insurance, compliance?
Do we need any new equipment? Do we have the space? - answerOperations
Marketing Plan incorporates: Marketing ___ & Marketing ____ - answerAnalysis,
Strategy
, Marketing Analysis is composed of
____ Analysis
Needs Assessment (Analyze your pharmacy records, Ask your community)
Who is ____ you? - answerSWOT, supporting
Marketing Strategy is composed of
Promotion (ex. Mail, presentation, radio, ___, Newspaper) and Estimated costs
(Success/____?) - answerTV, dollar
What's the difference between a MTM & MTM Program?
The program is ____ driven - answeroutcomes
MTM: Software-identified problems/interventions (OutcomesMTM and Mirixa). Limited
overall ___ discussions. Outcomes tracking limited. Ability to act is limited- ____
dependent. - answertherapy, physician
MTMP: Developed specifically for your ____! More frequent interactions. Outcomes-
driven (set ___ and help patients reach goals). Ability to act on interventions potentially
increase. - answerpatients, goals
MTMP Examples- City of Toledo with ____ & Pharmacy Counter, Lucas County -
answerKroger
Why should I create a MTMP?
Expand your clinical practice
Meet needs of your patient population
Connect with patients to manage their disease states
Track your own ____
Build the pharmacy profession's ____ - answeroutcomes, credibility
Documentation: For Patients Include:
MAP
PMR
Follow-up scheduled
____ - answerGoals
Documentation for physicians:
summary of visit
Interventions/_____
Letter/Fax/Call (brief and concise) - answerrecommendations
Why evaluate our services? Patient outcomes- Valuable eperience
Continuous ____ Improvement
Receive Payment
Demonstrate our value - answerQuality
