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COMPLETE 75 REAL EXAM AND
PRACTICE QUESTIONS WITH
CORRECT VERIFIED ANSWERS/
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Questions 1-30: SHRM-CP Practice Questions with Rationales
1. Which best demonstrates the development phase of the employee life cycle?
A. A high-potential employee is promoted to a leadership position and begins training
her replacement.
B. The employee gains access to information and tools required for the job and settles
into the position.
C. A manager and an employee are working together to develop objectives and goals
for the employee to attain.
D. The employer-employee relationship is initiated when the employee begins
onboarding and orientation.
Correct Answer: C. A manager and an employee are working together to develop
objectives and goals for the employee to attain.
Rationale: With the development phase, HR and management typically work
collaboratively with the employee to develop performance objectives and goals in
,conjunction with performance evaluation. The other choices are from the recruitment,
integration, and transition phases of the life cycle.
2. An organization has decided to use a random drug testing program for all
current employees. What should the organization do prior to implementing the
program and testing employees?
A. Collect legal documentation from all employees verifying their willingness to
participate in the program.
B. Create standard documentation forms to use when dismissing employees following
failed tests.
C. Have all employees sign arbitration agreements to settle disputes over failed drug
tests.
D. Verify that the proposed program complies with applicable local, state, and federal
laws.
Correct Answer: D. Verify that the proposed program complies with applicable
local, state, and federal laws.
Rationale: The organization must ensure that the testing program complies with all
applicable federal, local, and state laws. Depending on applicable laws, the organization
may or may not need to collect documentation from employees indicating their
willingness to participate.
3. A small start-up software company realizes that the technology skillsets of
newly hired programmers are more advanced than the existing programmers'
skillsets. Recognizing the constant business need for these evolving skillsets, which
is the best workforce development strategy to implement?
A. Perform a job redesign for the existing employees that will not require new, updated
skills.
B. Design a rigorous in-house training program to get longer-tenured programmers up
to speed.
C. Partner with a local community college to offer programmers the opportunity to
,update their skillsets.
D. Offer new hires shorter-term contracts to allow for a continual hiring of programmers
with the most up-to-date skills.
Correct Answer: D. Offer new hires shorter-term contracts to allow for a continual
hiring of programmers with the most up-to-date skills.
Rationale: If the skillsets of employees who have been with the company for several years
become inferior to those of new hires, planning for churn by offering smaller contracts is a
better strategy. Repeatedly training an entire staff with new skills that they may or may
not grasp will not be cost-effective to the organization.
4. Which hands-on training method best allows an onboarding manufacturing
employee to practice his job in a risk-free setting?
A. Role play
B. Team training
C. Apprenticeship
D. Simulation
Correct Answer: D. Simulation
Rationale: Simulations can be used to teach production and process skills in a risk-free
environment. A role play is best used to assess and train interpersonal skills.
Apprenticeship is a type of on-the-job training where the trainee will still be exposed to
risk.
5. An HR manager has been asked to design a training program for the company.
Which HR metric should be considered first in designing the program?
A. Average tenure of employees
B. Total costs for training
C. Percentage of employees with a career plan
D. Performance quality of one-year employees
, Correct Answer: B. Total costs for training
Rationale: Total cost for training is the only metric that is specific to all training programs,
so it must be considered in the initial stages of all program development. The other
options are factors that may or may not be considered for some training programs.
6. A valued employee arrives 15 minutes late for work without explanation. Using
the company's positive approach to discipline, which action should be taken to
course-correct the employee's tardiness?
A. Verbal caution
B. Final warning
C. Counseling
D. Written reprimand
Correct Answer: C. Counseling
Rationale: Positive approach to discipline builds on the theory that violations are actions
that usually can be corrected constructively without penalty. Counseling is the first step
that does not implement a penalty. The other options are all examples of penalties.
7. An HR director believes it is important that managers take more responsibility
for performance appraisals. Which responsibility should the HR director assign
specifically to the managers?
A. Track timely receipt of appraisals
B. Identify development areas
C. Design appraisal system
D. Train staff to use performance system
Correct Answer: B. Identify development areas
Rationale: "Identify development areas" is best determined by managers because they
know more of the job specifics. The other options are responsibilities that HR would
typically handle.