Proserve Latest Exam (Recent exam) Fully
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Terms in this set (160)
Management Positions Required to Liquor sales and service:
Take ProServe Training
Owners involved in the day-to-day operation of
the business, their managers and supervisors.
Security:
Security managers and supervisors that work for
the business or have a contract to provide
security for the business.
Employee Positions Required to Liquor sales:
Take ProServe Training
Liquor store clerks, delivery staff, liquor agency
employees, drink ticket sellers
Liquor service:
Bartenders, servers, greeters, hosts
Security:
Security staff
,Private clubs, special events and For this reason, many insurance companies
community fundraisers have the require that people selling or serving liquor have
same legal responsibilities as valid ProServe training at any time liquor is sold
businesses that sell or serve liquor or served on their property.
for profit.
GLC strongly recommends that all take ProServe Liquor Staff Training so that the
holders of Class C and special workers understand how to sell and serve liquor
event licences responsibly. Volunteers who sell or serve liquor
or work as security at a Commercial Public Resale
Special Event must have valid ProServe training
as of the first date of the special event.
Who needs this certification Full- and part-time workers in Class A, B, D, E, F
and Duty Free licensed premises or at a
Commercial Public Resale Special Event:
Licensed premises owners that are responsible
for directly managing a licensed premises
Managers, supervisors and retailers
Bartenders, servers, greeters and hosts
Drink ticket sellers
Security staff (directly employed or contracted
by the licensee)
Owners and managers of a company contracted
to provide security
Full- and part-time liquor agents:
Persons registered with the AGLC as a liquor
agency and their employees whose duties
include the sampling of liquor products
,oServe helps you understand how It also includes other jobs connected with liquor
to sell and serve liquor responsibly service (for example, a delivery service, security,
in situations where liquor is sold liquor sampling, selling liquor tickets).
and/or served. This includes selling
closed liquor to a person at a liquor
store or selling and serving open
liquor or mixed drinks to a person
who will drink it where it was
bought (in a bar, restaurant,
stadium, casino).
ProServe helps sellers and servers These rules are in place to help protect people
of liquor to understand what duty who work in the liquor industry, their customers,
of care is, and how to prevent patrons and property from liquor-related harms.
foreseeable harm to customers and This program does not include information on all
patrons. The program also helps liquor laws or policies.
staff and volunteers understand
some of Alberta's liquor laws and
what AGLC's policies are.
, Here are tips about learning the The portions of policy that are related to social
information in the ProServe responsibility are discussed in this course. The full
program: policy, laws and regulations that apply to
licensees and their employees are available at
AGLC's website at aglc.ca.
Whether you work in a liquor store or in a place
where liquor is sold and served, the general
concepts in this program will be useful for you to
do your job responsibly.
If an idea doesn't seem useful right away, don't
ignore it. Instead, ask yourself, "How can I use this
information to help me where I work?"
If you are a manager, supervisor or owner,
consider including some of this information in
your house policies and operating plans to help
serve and sell liquor responsibly.
solved & updated 2026 Most COMPLETE (Latest
Update 2026) UPDATE!!
Save
Terms in this set (160)
Management Positions Required to Liquor sales and service:
Take ProServe Training
Owners involved in the day-to-day operation of
the business, their managers and supervisors.
Security:
Security managers and supervisors that work for
the business or have a contract to provide
security for the business.
Employee Positions Required to Liquor sales:
Take ProServe Training
Liquor store clerks, delivery staff, liquor agency
employees, drink ticket sellers
Liquor service:
Bartenders, servers, greeters, hosts
Security:
Security staff
,Private clubs, special events and For this reason, many insurance companies
community fundraisers have the require that people selling or serving liquor have
same legal responsibilities as valid ProServe training at any time liquor is sold
businesses that sell or serve liquor or served on their property.
for profit.
GLC strongly recommends that all take ProServe Liquor Staff Training so that the
holders of Class C and special workers understand how to sell and serve liquor
event licences responsibly. Volunteers who sell or serve liquor
or work as security at a Commercial Public Resale
Special Event must have valid ProServe training
as of the first date of the special event.
Who needs this certification Full- and part-time workers in Class A, B, D, E, F
and Duty Free licensed premises or at a
Commercial Public Resale Special Event:
Licensed premises owners that are responsible
for directly managing a licensed premises
Managers, supervisors and retailers
Bartenders, servers, greeters and hosts
Drink ticket sellers
Security staff (directly employed or contracted
by the licensee)
Owners and managers of a company contracted
to provide security
Full- and part-time liquor agents:
Persons registered with the AGLC as a liquor
agency and their employees whose duties
include the sampling of liquor products
,oServe helps you understand how It also includes other jobs connected with liquor
to sell and serve liquor responsibly service (for example, a delivery service, security,
in situations where liquor is sold liquor sampling, selling liquor tickets).
and/or served. This includes selling
closed liquor to a person at a liquor
store or selling and serving open
liquor or mixed drinks to a person
who will drink it where it was
bought (in a bar, restaurant,
stadium, casino).
ProServe helps sellers and servers These rules are in place to help protect people
of liquor to understand what duty who work in the liquor industry, their customers,
of care is, and how to prevent patrons and property from liquor-related harms.
foreseeable harm to customers and This program does not include information on all
patrons. The program also helps liquor laws or policies.
staff and volunteers understand
some of Alberta's liquor laws and
what AGLC's policies are.
, Here are tips about learning the The portions of policy that are related to social
information in the ProServe responsibility are discussed in this course. The full
program: policy, laws and regulations that apply to
licensees and their employees are available at
AGLC's website at aglc.ca.
Whether you work in a liquor store or in a place
where liquor is sold and served, the general
concepts in this program will be useful for you to
do your job responsibly.
If an idea doesn't seem useful right away, don't
ignore it. Instead, ask yourself, "How can I use this
information to help me where I work?"
If you are a manager, supervisor or owner,
consider including some of this information in
your house policies and operating plans to help
serve and sell liquor responsibly.
