Chapter 1— An Overview of Integrated Marketing Communications TRUE/FALSE
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,1. Marketing communications play an important role for all companies.
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CORRECT ANSWER: T jl jl PTS: 1 j l
2. According to a recent study, integrated marketing communications is seldom employed by business-to-
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business marketers.
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CORRECT ANSWER: F jl jl PTS: 1 j l
3. The marketing communications component of the marketing mix has decreased dramatically in im
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portance in recent decades.
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CORRECT ANSWER: F jl jl PTS: 1 j l
4. Marketing and communications are virtually inseparable.
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CORRECT ANSWER: T jl jl PTS: 1 j l
5. The use of marketing communications is not appropriate for organizations delivering not-for-
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profit services.
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CORRECT ANSWER: F jl jl PTS: 1 j l
6. Most marketing communications occur at the brand level.
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CORRECT ANSWER: T jl jl PTS: 1 j l
7. The term brand is a convenient (and appropriate) label for describing any object of concerted marketing effo
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rts.
CORRECT ANSWER: T jl jl PTS: 1 j l
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,8. Brands perform a critical strategic role by providing a key means for differentiating one company‘s
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offering from competitive brands. COR
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RECT ANSWER: T
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9. Many companies treat the various communication elements, such as advertising, sales promotions, public r
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elations, and so on, as virtually separate activities rather than integrated tools that work together to achieve a co
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mmon goal. jl
CORRECT ANSWER: T jl jl PTS: 1 j l
10. Interactive marketing communications, or simply IMC, is the philosophy and practice of carefully
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coordinating a brand‘s sundry marketing communications elements.
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CORRECT ANSWER: F jl jl PTS: 1 j l
11. One reason firms have not practiced IMC is because different units within organizations have spe
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cialized in separate aspects of marketing communications.
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CORRECT ANSWER: T jl jl PTS: 1 j l
12. One reason firms have not practiced IMC is because outside suppliers, such as advertising, public relatio
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ns, and promotion agencies, have been reluctant to broaden their function beyond the one aspect of marketing
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communications in which they have developed expertise and built their reputations.
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CORRECT ANSWER: T jl jl PTS: 1 j l
13. In reality, IMC is little more than a management fad that is short lived.
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CORRECT ANSWER: F jl jl PTS: 1 j l
14. Novice managers are more likely than experienced managers to practice IMC. CORRECT ANSWER: F
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, 15. By closely integrating multiple communication tools and media, brand managers achieve duplicity, wh
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ich means multiple methods in combination with one another yield more positive communication results t
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han do the tools used individually. CORRECT ANSWER: F
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16. The integrated marketing communication process starts by determining the strengths and weaknesses of t
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he marketer.
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CORRECT ANSWER: F jl jl PTS: 1 j l
17. TheIMCapproachuses the―inside-out‖approachinidentifyingcommunicationvehicles.
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CORRECT ANSWER: F jl jl PTS: 1 j l
18. The use of integrated marketing communications is restricted to the mass media.
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CORRECT ANSWER: F jl jl PTS: 1 j l
19. The terms touch point and contact are used interchangeably to mean any message medium capable of reac
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hing target customers and presenting the brand in a favorable light.
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CORRECT ANSWER: T jl jl PTS: 1 j l
20. Coordination of messages and media is absolutely critical to achieving a strong and unified brand ima
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ge and moving consumers to action.
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CORRECT ANSWER: T jl jl PTS: 1 j l
21. A positioning statement is the key idea that encapsulates what a brand is intended to stand for in its
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target market‘s mind. jl jl
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22. Successful marketing communication requires building relationships between brands and their co
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nsumers/customers.
CORRECT ANSWER: T jl jl PTS: 1 j l
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