Communications Exam 2 Test Bank Complete Practice Questions and Verified Answers 2026/ 2027

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Communications Exam 2
Test Bank 2026




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What is listening: Is listening and hearing the same thing?


the process of attending to hearing, understanding, and remembering aural symbols


What is the percentage of time communicating


75%


What are the 4 modes of communication?


Speaking 16%
Reading 17%
Writing 14%
Listening 53%


We spend more time listening than the other forms of communicating which are:


to learn
to relate
to influence
to play
to help



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What is the value of listening?


-to build closer relationships
-helps to get hired and promoted
-leadership skill


Why do we not listen effectively?


1.lack of training
2.External noises and distractions
3.Information overload
4.Internal preoccupation, wandering mind
-think faster than we speak
-most can understand 400-500 words per minute, average verbal rate is 100-150 words per minute


What is the average verbal rate?


100-150 words per minute




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