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, Table of Contents
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Unit 1: Introduction to Health Care
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1. Today’s Health Care jl jl
2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics jl jl jl
4. Communicating with the Health Care Team jl jl jl jl jl
Unit 2: The Patient
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5. Understanding the Patient as a Person jl jl jl jl jl
6. Patient Rights, Ethics, and Laws
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7. Body Structure and Function / Growth and Development
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8. Pain Management, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control
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10. Workplace Safety and Body Mechanics jl jl jl jl
11. Patient Safety jl
12. Moving, Positioning, and Preventing Falls jl jl jl jl
13. Basic Emergency Care jl jl
14. Medication Administration jl
Unit 4: Patient Assessment
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15. Assisting with the Physical Examination jl jl jl jl
16. Measuring and Recording Vital Signs jl jl jl jl
17. Obtaining and Monitoring an Electrocardiogram jl jl jl jl
Unit 5: Patient Care and Comfort
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18. Assisting with Admission and Discharge jl jl jl jl
19. Bedmaking and Hygiene jl jl
20. Assisting with Grooming jl jl
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,21. Assisting with Nutrition and Fluids jl jl jl jl
22. Assisting with Urinary Elimination jl jl jl
23. Assisting with Bowel Elimination jl jl jl
24. Assisting with Oxygen Needs jl jl jl
Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. Specimen Collecting and Testing jl jl jl
Unit 7: Surgery and Immobility
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27. Care of the Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitative and Restorative Care jl jl jl
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring for the Older Adult
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33. Caring for Patients with Mental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End‑of‑Life Care jl
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, Chapter 01: Today’s Healthcare jl jl jl
MULTIPLE CHOICE jl
1. Which of the following must the patient care technician (PCT) recognize regarding the healthcare deli
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very system? jl
a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies are not involved. jl jl jl jl
d. The major goal is to achieve optimal levels of healthcare.
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CORRECT ANSWER: D jl jl
The PCT must recognize that in the healthcare delivery system, the major goal is to achieve optimal levels of h
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ealthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with hea
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lthcare in a specified geographic area. Insurance companies do have involvement in the healthcare system. T
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he illness of patients is not necessarily affected by the healthcare system.
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OBJ: 1 j l
2. What is required by the healthcare team to identify the needs of a patient and to design care to meet thos
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e needs?
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a. The white board jl jl
b. The nurse’s notes jl jl
c. The physician’s order sheet jl jl jl
d. An individualized care plan
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CORRECT ANSWER: D jl jl
An individualized care plan involves all healthcare workers and outlines care to meet the needs of the individ
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ual patient. The white board, physician’s order sheet, and nurse’s notes do not identify the needs of the patient
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nor are they designed to assist all members of the healthcare team to meet those needs.
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OBJ: 3 j l
3. How does an interdisciplinary approach to patient treatment enhance care?
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a. By improving efficiency of care
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