CERTIFICATION EVALUATION 2026 SOLVED
QUESTIONS
◉ What symptom is greatly influenced by a person's cultural
heritage?
A) hearing loss
B) pain
C) breast lump
D) food intolerance. Answer: What symptom is greatly influenced by
a person's cultural heritage?
A) hearing loss
Feedback: INCORRECT
Hearing loss is more common in whites than in blacks.
*B) pain*
*Feedback: CORRECT*
Pain is a very private, subjective experience that is greatly influenced
by cultural heritage. Expectations, manifestations, and management
of pain are all embedded in a cultural context.
,C) breast lump
Feedback: INCORRECT
The incidence of breast cancer varies with different cultural groups.
D) food intolerance
Feedback: INCORRECT
Food intolerance varies with different cultural groups. For example,
lactose intolerance is common in African Americans, American
Indians, and Asian Americans.
◉ When considering cultural competence, there are discrete areas
that the nurse must develop knowledge of to understand the health
care needs of others. These discrete areas include understanding of:
(Select all that apply.)
A) his or her own heritage.
B) cultural and ethnic values.
C) the heritage of the nursing profession.
D) the heritage of the patient.
E) the heritage of the health care system.. Answer: When
considering cultural competence, there are discrete areas that the
nurse must develop knowledge of to understand the health care
needs of others. These discrete areas include understanding of:
(Select all that apply.)
,*A) his or her own heritage.*
B) cultural and ethnic values.
*C) the heritage of the nursing profession.*
*D) the heritage of the patient.*
*E) the heritage of the health care system.*
Feedback:
A discrete area of knowledge for cultural competence is
understanding of ones own heritage, the heritage of the nursing
profession, the heritage of the patient, and the heritage of the health
care system.
◉ * Empathy*. Answer: *Empathy* means viewing the world from
the other person's inner frame of reference while remaining
yourself.
◉ A health *interview*. Answer: A health *interview* is a structured
interaction between you and the patient. The *rules* governing this
interaction should be *clearly outlined and agreed on* by you and
the patient at the start of the interview. Your mutual *goal* is the
*patient's optimal health*.
◉ *Communication*. Answer: *Communication* carries you and the
patient through the interview. Communication is the *exchange of
information* so that each person clearly understands the other.
, ◉ A two-person interaction usually has two roles: *sender and
receiver*. When exchanging information, both individuals engage in
*verbal and nonverbal communication*. Internal and external
factors can affect communication.. Answer: ...
◉ *Internal factors*. Answer: *Internal factors* are what *you* bring
to the interview.
◉ Three internal factors promote good communication:. Answer:
Three internal factors promote good communication:
(1) *liking others*,
(2) *expressing empathy*, and
(3) *having the ability to listen.*
◉ * External factors*. Answer: *External factors* relate mainly to the
*physical setting.*
◉ You can foster good communication with which external factors?.
Answer: You can foster good communication with certain external
factors, such as by *ensuring privacy*, *preventing interruptions*,
*creating a conducive environment*, and *documenting responses*
without interfering with the conversation.