C432 WGU Healthcare Management
and Strategy Pre-Assessment OA
EXAM QUESTIONS WITH CORRECT
SOLUTIONS||UPDATED 2026/2027
SYLLABUS||A+ GRADED||<<NEWEST
VERSION>>
An overarching management configuration that controls and supervises divisions
or SBUs. A corporation is a legal structure that can be instituted to limit owners'
personal liability and centralize management under a governing board. - ANSWER
✓ Corporate Structure
Dividing and separating activities, functions, and products to make them distinct
from others. - ANSWER ✓ Differentiation
Specialization of work that breaks down tasks within a production process so that
personnel become highly proficient in components of the process. - ANSWER ✓
Division of Labor
Combining, coordinating, and collaborating duties and tasks to facilitate
communication and efficiency. - ANSWER ✓ Integration
The number of subordinates reporting to a supervisor. - ANSWER ✓ Span of
Control
The degree of experience leaders and participants have leading change, their skill
levels, their motivation, and their values. - ANSWER ✓ Leaders' and Participants'
Readiness
The degree to which an organization understands planned changes and the
rationales behind them, the alignment of an organization's culture with the planned
changes, and leaders' and participants' readiness (preparedness) for change. -
ANSWER ✓ Organizational Readiness (Preparedness)
, Overseeing and directing daily activities in an organization to ensure they support
achievement of the organization's mission and vision. Responsibilities may include
designing organizational structures, policies, and procedures; evaluating budgets
and progress toward goals; and coordinating staff training. - ANSWER ✓ Strategic
Management
Collecting, collating, and assembling disparate pieces of information to make
decisions. - ANSWER ✓ Strategic Thinking
Yearly generation of action plans and budgets to drive implementation of
strategies and subsequent control of problems and evaluation of progress. -
ANSWER ✓ Annual Budget Process
A monitoring system used to simultaneously evaluate multiple metrics and gather
feedback on strategic progress. - ANSWER ✓ Balanced Score Cards
The difference between a budgeted amount and actual expenditures. - ANSWER
✓ Budget Variance
The estimated dollar amount to be expended on projects in a given fiscal period. -
ANSWER ✓ Capital Budget
A data visualization tool that displays the statuses of key metrics and performance
indicators. - ANSWER ✓ Dashboard
A budget that changes according to actual (not forecasted) activity volumes. -
ANSWER ✓ Flexible Budget
A bar chart that lays out the schedules, steps, and time frames of a project or
projects. - ANSWER ✓ Gantt Chart
An overarching entity whose principle responsibility is to oversee and direct an
organization. - ANSWER ✓ Governing Board
Critical milestones that can be used to measure progress toward an objective or a
goal. - ANSWER ✓ Key Performance Indicators (KPIs)
, An organized body of licensed professionals who are approved and given
privileges to practice medicine at hospitals and other healthcare facilities. -
ANSWER ✓ Medical Staff
A budget that is based on forecasted volumes and does not change when the
volume of activity deviates from the forecast. - ANSWER ✓ Static Budget
Merger of an organization's capital budget forecasts with estimated statistical
projections for an organization's services or products for a given fiscal period. -
ANSWER ✓ Statistical Budget
The four stages of the strategic management cycle: (1) strategic planning, (2)
budgeting, (3) implementing strategy, and (4) controlling problems/monitoring
progress. - ANSWER ✓ Strategic Action Cycle
A standing or an ad hoc committee that is responsible for organizing and leading
the organization's strategic planning process. - ANSWER ✓ Strategic Planning
Committee
The culture or practices that you wish to change. - ANSWER ✓ Unfreezing
Add and/or take away according to your change plan. - ANSWER ✓ Change
Now set the standard, and monitor to make sure it holds the new shape. -
ANSWER ✓ Freezing
Reciprocal (high); sequential (moderate); pooled (low) - ANSWER ✓ Degree of
Interdependence
Customers, Suppliers, Governments, Local Communities - ANSWER ✓ External
Stakeholders
Employees, Investors, Board, Others - ANSWER ✓ Internal Stakeholders
creating or acquiring companies that share similar products, manufacturing,
marketing, technology, or cultures - ANSWER ✓ related diversification
and Strategy Pre-Assessment OA
EXAM QUESTIONS WITH CORRECT
SOLUTIONS||UPDATED 2026/2027
SYLLABUS||A+ GRADED||<<NEWEST
VERSION>>
An overarching management configuration that controls and supervises divisions
or SBUs. A corporation is a legal structure that can be instituted to limit owners'
personal liability and centralize management under a governing board. - ANSWER
✓ Corporate Structure
Dividing and separating activities, functions, and products to make them distinct
from others. - ANSWER ✓ Differentiation
Specialization of work that breaks down tasks within a production process so that
personnel become highly proficient in components of the process. - ANSWER ✓
Division of Labor
Combining, coordinating, and collaborating duties and tasks to facilitate
communication and efficiency. - ANSWER ✓ Integration
The number of subordinates reporting to a supervisor. - ANSWER ✓ Span of
Control
The degree of experience leaders and participants have leading change, their skill
levels, their motivation, and their values. - ANSWER ✓ Leaders' and Participants'
Readiness
The degree to which an organization understands planned changes and the
rationales behind them, the alignment of an organization's culture with the planned
changes, and leaders' and participants' readiness (preparedness) for change. -
ANSWER ✓ Organizational Readiness (Preparedness)
, Overseeing and directing daily activities in an organization to ensure they support
achievement of the organization's mission and vision. Responsibilities may include
designing organizational structures, policies, and procedures; evaluating budgets
and progress toward goals; and coordinating staff training. - ANSWER ✓ Strategic
Management
Collecting, collating, and assembling disparate pieces of information to make
decisions. - ANSWER ✓ Strategic Thinking
Yearly generation of action plans and budgets to drive implementation of
strategies and subsequent control of problems and evaluation of progress. -
ANSWER ✓ Annual Budget Process
A monitoring system used to simultaneously evaluate multiple metrics and gather
feedback on strategic progress. - ANSWER ✓ Balanced Score Cards
The difference between a budgeted amount and actual expenditures. - ANSWER
✓ Budget Variance
The estimated dollar amount to be expended on projects in a given fiscal period. -
ANSWER ✓ Capital Budget
A data visualization tool that displays the statuses of key metrics and performance
indicators. - ANSWER ✓ Dashboard
A budget that changes according to actual (not forecasted) activity volumes. -
ANSWER ✓ Flexible Budget
A bar chart that lays out the schedules, steps, and time frames of a project or
projects. - ANSWER ✓ Gantt Chart
An overarching entity whose principle responsibility is to oversee and direct an
organization. - ANSWER ✓ Governing Board
Critical milestones that can be used to measure progress toward an objective or a
goal. - ANSWER ✓ Key Performance Indicators (KPIs)
, An organized body of licensed professionals who are approved and given
privileges to practice medicine at hospitals and other healthcare facilities. -
ANSWER ✓ Medical Staff
A budget that is based on forecasted volumes and does not change when the
volume of activity deviates from the forecast. - ANSWER ✓ Static Budget
Merger of an organization's capital budget forecasts with estimated statistical
projections for an organization's services or products for a given fiscal period. -
ANSWER ✓ Statistical Budget
The four stages of the strategic management cycle: (1) strategic planning, (2)
budgeting, (3) implementing strategy, and (4) controlling problems/monitoring
progress. - ANSWER ✓ Strategic Action Cycle
A standing or an ad hoc committee that is responsible for organizing and leading
the organization's strategic planning process. - ANSWER ✓ Strategic Planning
Committee
The culture or practices that you wish to change. - ANSWER ✓ Unfreezing
Add and/or take away according to your change plan. - ANSWER ✓ Change
Now set the standard, and monitor to make sure it holds the new shape. -
ANSWER ✓ Freezing
Reciprocal (high); sequential (moderate); pooled (low) - ANSWER ✓ Degree of
Interdependence
Customers, Suppliers, Governments, Local Communities - ANSWER ✓ External
Stakeholders
Employees, Investors, Board, Others - ANSWER ✓ Internal Stakeholders
creating or acquiring companies that share similar products, manufacturing,
marketing, technology, or cultures - ANSWER ✓ related diversification
