2026/2027 COMPLETE QUESTIONS WITH
VERIFIED CORRECT ANSWERS ||
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<NEWEST VERSION>
1. Personality - ANSWER ✔ an individual's characteristic pattern of thinking,
feeling, and acting
2. organization - ANSWER ✔ A group of people who work together to achieve
some specific purpose
3. Management - ANSWER ✔ The process of accomplishing the goals of an
organization through the effective use of people and other resources.
4. Job performance elements - ANSWER ✔ task performance, organizational
citizenship behavior, counterproductive work behavior
5. job analysis - ANSWER ✔ the process of getting detailed information about
jobs, including job dimensions and tasks
6. Approaches to Personality - ANSWER ✔ Dispositional, Situational,
Interactionist
,7. situational strength - ANSWER ✔ The degree to which situations have clear
behavioral expectations, incentives, or instructions that make differences
between individuals less important
8. locus of control - ANSWER ✔ a person's tendency to perceive the control of
rewards as internal to the self or external in the environment
9. self-monitoring - ANSWER ✔ being attuned to the way one presents oneself
in social situations and adjusting one's performance to create the desired
impression
10.self-esteem - ANSWER ✔ how much you value, respect, and feel confident
about yourself
11.proactive personality - ANSWER ✔ people who identify opportunities,
show initiative, take action, and persevere until meaningful change occurs
12.self-efficacy - ANSWER ✔ one's sense of competence and effectiveness
13.core self-evaluation - ANSWER ✔ Represents a broad personality trait
comprising four positive individual traits: (1) self-efficacy, (2) self-esteem,
(3) locus of control, and (4) emotional stability
14.Perception - ANSWER ✔ the process of organizing and interpreting sensory
information, enabling us to recognize meaningful objects and events
,15.social identity theory - ANSWER ✔ theory in which the formation of a
person's identity within a particular social group is explained by social
categorization, social identity, and social comparison
16.Elements of Perception - ANSWER ✔ perceiver, target, situation
17.perceptual biases - ANSWER ✔ Primacy and recency effects
Reliance on central traits
Implicit personality theories
Projection
Stereotyping
18.Meaning of money - ANSWER ✔ - A form of exchange for labour, skill,
knowledge
- Can be used to align employee goals with organizational goals
- Relates to our needs, generates emotions and influences self-concept
- Viewed by some as an instrument to acquire other things, or valued
for its own sake
- Money ethic: when money perceived as not evil, symbol of
achievement, respect, should be budgeted
- Meaning of money varies across cultures
- May influence making risky decisions
19.Levels of performance-based rewards - ANSWER ✔ - Individual
- Team
- Organizational
20.Individual rewards - ANSWER ✔ Bonuses, piece rate, commissions
, 21.Team rewards - ANSWER ✔ Bonuses, garnishing plans (rewarded for cost
savings and process improvements, affects bottom-line)
22.Organizational rewards - ANSWER ✔ ESOPs, share options, profit-sharing
23.Why is communication important? - ANSWER ✔ - Essential for
coordinating work activities
- Makes for better decision making
- Essential for changing the behaviour of others
- Can increase employee well-being
24.What are the four ways to improve communication coding/decoding? -
ANSWER ✔ - Sender/receiver have similar codebooks
- Sender is experienced encoding that message
- Sender/receiver are motivated and able to use the selected channel
- Sender/receiver have shared mental models of the communication
context
25.What are advantages of digital communication? - ANSWER ✔ - More
information is shared
- There is speed and efficiency in delivering routine messages to large
numbers of people
- Digital saves resources, time and money
26.What are disadvantages of digital communication? - ANSWER ✔ -
Communicates emotions poorly
- Reduces politeness and respectfulness
- Inefficient for ambiguous, complex, novel situations
- Increases information overload