NATIONAL CAREGIVER CERTIFICATION EXAM QUESTIONS WITH
SOLVED SOLUTIONS.
Name two resident rights answer >> The right to receive visitors and make private
phone calls
The right to be treated with consideration and respect
Why are resident’s rights important? answer >> To provide as much freedom as
possible
Name two ways to communicate more effectively with residents answer >> Face
the resident while you talk
Avoid talking while eating
Why is it important to communicate effectively with residents answer >> It’s
important to communicate effectively with residents because by doing so you
improve their quality of life and honor your relationship with them
What are symptoms of caregiver burn out? answer >> Feelings of: Depression,
helplessness, fear of death, change in eating patterns etc.
, NATIONAL CAREGIVER CERTIFICATION
What are three things you can do to prevent caregiver burnout answer >> Find
humor in caregiver, never feel guilty for taking time to yourself, keep track of your
physical and mental well being
Define abuse neglect and exploitation answer >> Abuse-to treat in a harmful way
neglect- to pay too little attention to exploitation- to take advantage of
What's the single most important activity caregivers can do to reduce spread of
infection answer >> Hand hygiene/washing your hands
Name two pieces of personal protective equipment answer >> Disposable gloves
and disposable aprons
Are latex gloves a substitute for hand washing answer >> NO
Name three things we are required to document answer >> Incidents, adl's,
changes in levels of care
Can you cause harm by over documenting answer >> Never, if in doubt go ahead
and document
What's a service plan answer >> A written agreement between doctor and
resident to help manage their day to day health
Two requirements for a service plan answer >> The service plan is initiated the
day the resident is accepted into the living facility