CRCR Test Review questions with accurate detailed solutions || || || || || || ||
Important revenue cycle activities in the pre-service stage include; - ✔✔Obtaining or
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updating patient and guarantor information || || || ||
In the pre-service stage, the cost of the scheduled service is identified and the patient's
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health plan and benefits are used to calculate; - ✔✔The amount the patient may be
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expected to pay after insurance. || || || ||
Demographic and health plan edit failures are identified and resolved within the Patient
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Access area. Census activity is processed, Discharges are completed and correctly coded.
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These activities are considered - ✔✔Point-of-service revenue cycle activities.
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HFMA best practices call for patient financial discussions to be reinforced; - ✔✔With a
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written statement of the conversation || || || ||
HFMA's patient financial communications best practices specify that patients should be told
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about the types of services provided and; - ✔✔Who participates in providing the service,
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e.g. surgeons, radiologists, etc.
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The process of evaluating compliance with financial assistance policies involves; - ✔✔The
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annual observation, monitoring, and tracking of results for all best practices.
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The account resolution clock begins when - ✔✔The first statement is sent to the patient
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The soft cost of a dissatisfied customer is - ✔✔The customer passing on information about
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their negative experience to potential patients or through social media channels
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Important revenue cycle activities in the pre-service stage include; - ✔✔Obtaining or
|| || || || || || || || || || || ||
updating patient and guarantor information || || || ||
In the pre-service stage, the cost of the scheduled service is identified and the patient's
|| || || || || || || || || || || || || || ||
health plan and benefits are used to calculate; - ✔✔The amount the patient may be
|| || || || || || || || || || || || || || ||
expected to pay after insurance. || || || ||
Demographic and health plan edit failures are identified and resolved within the Patient
|| || || || || || || || || || || || ||
Access area. Census activity is processed, Discharges are completed and correctly coded.
|| || || || || || || || || || || ||
These activities are considered - ✔✔Point-of-service revenue cycle activities.
|| || || || || || || ||
HFMA best practices call for patient financial discussions to be reinforced; - ✔✔With a
|| || || || || || || || || || || || || ||
written statement of the conversation || || || ||
HFMA's patient financial communications best practices specify that patients should be told
|| || || || || || || || || || ||
about the types of services provided and; - ✔✔Who participates in providing the service,
|| || || || || || || || || || || || || || ||
e.g. surgeons, radiologists, etc.
|| || ||
The process of evaluating compliance with financial assistance policies involves; - ✔✔The
|| || || || || || || || || || || ||
annual observation, monitoring, and tracking of results for all best practices.
|| || || || || || || || || ||
The account resolution clock begins when - ✔✔The first statement is sent to the patient
|| || || || || || || || || || || || || ||
The soft cost of a dissatisfied customer is - ✔✔The customer passing on information about
|| || || || || || || || || || || || || || ||
their negative experience to potential patients or through social media channels
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