WGU D471: GLOBAL SUPPLY CHAIN MANAGEMENT COMPLETE EXAM
QUESTIONS AND ALL ANSWERS, MOST RECENTLY UPDATED 2026/2027
(PASS GUARANTEE)
1. Which of the following best defines a supply chain?
A) A single company's internal operations
B) The network of organizations involved in creating and delivering a product to the
end customer
C) A logistics company's transportation routes
D) A retailer's inventory management system
Answer: B
2. What is the primary goal of supply chain management?
A) Maximizing warehouse space
B) Minimizing the number of suppliers
C) Delivering value to customers while minimizing total cost
D) Eliminating all intermediaries
Answer: C
3. The 'bullwhip effect' in supply chains refers to:
A) Rapid delivery times
B) Increasing demand variability as orders move upstream
C) Decreasing inventory levels at retail
D) Fluctuating transportation costs
Answer: B
4. Which of the following is NOT a key driver of supply chain performance?
A) Inventory
B) Transportation
C) Company logo design
D) Information
Answer: C
5. A push-based supply chain is driven by:
, A) Customer orders
B) Actual demand signals
C) Forecasts and anticipated demand
D) Real-time point-of-sale data
Answer: C
6. Which supply chain strategy involves maintaining high inventory levels to meet
uncertain demand?
A) Lean supply chain
B) Agile supply chain
C) Speculative supply chain
D) Just-in-time supply chain
Answer: C
7. The concept of 'postponement' in supply chain management means:
A) Delaying supplier payments
B) Deferring product customization until closer to the point of demand
C) Postponing customer delivery dates
D) Delaying procurement activities
Answer: B
8. Which term describes the total time from order placement to delivery?
A) Cycle time
B) Lead time
C) Throughput time
D) Takt time
Answer: B
9. Vertical integration in a supply chain means a company:
A) Outsources all production
B) Owns multiple stages of production or distribution
C) Uses only one supplier
D) Focuses on a single product line
Answer: B
10. The SCOR model stands for:
A) Supply Chain Operations Reference
B) Strategic Cost Operations Review
C) Supply Chain Optimization Reporting
D) Standard Cost Operations Resource
, Answer: A
11. Total Cost of Ownership (TCO) includes:
A) Only the purchase price
B) Purchase price plus all associated costs over the product's life
C) Shipping costs only
D) Labor costs only
Answer: B
12. Which sourcing strategy involves selecting a single supplier for a product?
A) Multiple sourcing
B) Single sourcing
C) Dual sourcing
D) Global sourcing
Answer: B
13. A Request for Proposal (RFP) is used to:
A) Place a purchase order
B) Invite suppliers to bid on providing goods or services
C) Confirm delivery of goods
D) Request a price increase
Answer: B
14. Which of the following is a benefit of global sourcing?
A) Reduced lead times
B) Simpler logistics
C) Access to lower-cost materials and labor
D) Elimination of currency risk
Answer: C
15. Supplier relationship management (SRM) focuses on:
A) Minimizing the number of suppliers
B) Managing interactions with suppliers to maximize value
C) Eliminating supplier contracts
D) Automating all procurement processes
Answer: B
16. A forward contract in procurement is used to:
A) Lock in future prices for commodities
B) Increase spot market purchases
, C) Eliminate all supply chain risk
D) Speed up delivery
Answer: A
17. Which term describes buying goods as they are needed rather than in advance?
A) Speculative buying
B) Forward buying
C) Spot buying
D) Contract buying
Answer: C
18. Near-shoring refers to:
A) Moving production to the same country
B) Outsourcing to a geographically close country
C) Offshoring to Asia
D) Insourcing manufacturing
Answer: B
19. Which of the following is a key risk of single sourcing?
A) Higher administrative costs
B) Supply disruption if the supplier fails
C) Too many supplier relationships
D) Excess inventory
Answer: B
20. The Kraljic Matrix classifies purchased items based on:
A) Weight and volume
B) Supply risk and profit impact
C) Lead time and price
D) Quality and reliability
Answer: B
21. Intermodal transportation uses:
A) Only one mode of transport
B) Two or more modes of transport for a single shipment
C) Only air freight
D) Only sea freight
Answer: B
22. Which Incoterm places maximum responsibility on the seller?
QUESTIONS AND ALL ANSWERS, MOST RECENTLY UPDATED 2026/2027
(PASS GUARANTEE)
1. Which of the following best defines a supply chain?
A) A single company's internal operations
B) The network of organizations involved in creating and delivering a product to the
end customer
C) A logistics company's transportation routes
D) A retailer's inventory management system
Answer: B
2. What is the primary goal of supply chain management?
A) Maximizing warehouse space
B) Minimizing the number of suppliers
C) Delivering value to customers while minimizing total cost
D) Eliminating all intermediaries
Answer: C
3. The 'bullwhip effect' in supply chains refers to:
A) Rapid delivery times
B) Increasing demand variability as orders move upstream
C) Decreasing inventory levels at retail
D) Fluctuating transportation costs
Answer: B
4. Which of the following is NOT a key driver of supply chain performance?
A) Inventory
B) Transportation
C) Company logo design
D) Information
Answer: C
5. A push-based supply chain is driven by:
, A) Customer orders
B) Actual demand signals
C) Forecasts and anticipated demand
D) Real-time point-of-sale data
Answer: C
6. Which supply chain strategy involves maintaining high inventory levels to meet
uncertain demand?
A) Lean supply chain
B) Agile supply chain
C) Speculative supply chain
D) Just-in-time supply chain
Answer: C
7. The concept of 'postponement' in supply chain management means:
A) Delaying supplier payments
B) Deferring product customization until closer to the point of demand
C) Postponing customer delivery dates
D) Delaying procurement activities
Answer: B
8. Which term describes the total time from order placement to delivery?
A) Cycle time
B) Lead time
C) Throughput time
D) Takt time
Answer: B
9. Vertical integration in a supply chain means a company:
A) Outsources all production
B) Owns multiple stages of production or distribution
C) Uses only one supplier
D) Focuses on a single product line
Answer: B
10. The SCOR model stands for:
A) Supply Chain Operations Reference
B) Strategic Cost Operations Review
C) Supply Chain Optimization Reporting
D) Standard Cost Operations Resource
, Answer: A
11. Total Cost of Ownership (TCO) includes:
A) Only the purchase price
B) Purchase price plus all associated costs over the product's life
C) Shipping costs only
D) Labor costs only
Answer: B
12. Which sourcing strategy involves selecting a single supplier for a product?
A) Multiple sourcing
B) Single sourcing
C) Dual sourcing
D) Global sourcing
Answer: B
13. A Request for Proposal (RFP) is used to:
A) Place a purchase order
B) Invite suppliers to bid on providing goods or services
C) Confirm delivery of goods
D) Request a price increase
Answer: B
14. Which of the following is a benefit of global sourcing?
A) Reduced lead times
B) Simpler logistics
C) Access to lower-cost materials and labor
D) Elimination of currency risk
Answer: C
15. Supplier relationship management (SRM) focuses on:
A) Minimizing the number of suppliers
B) Managing interactions with suppliers to maximize value
C) Eliminating supplier contracts
D) Automating all procurement processes
Answer: B
16. A forward contract in procurement is used to:
A) Lock in future prices for commodities
B) Increase spot market purchases
, C) Eliminate all supply chain risk
D) Speed up delivery
Answer: A
17. Which term describes buying goods as they are needed rather than in advance?
A) Speculative buying
B) Forward buying
C) Spot buying
D) Contract buying
Answer: C
18. Near-shoring refers to:
A) Moving production to the same country
B) Outsourcing to a geographically close country
C) Offshoring to Asia
D) Insourcing manufacturing
Answer: B
19. Which of the following is a key risk of single sourcing?
A) Higher administrative costs
B) Supply disruption if the supplier fails
C) Too many supplier relationships
D) Excess inventory
Answer: B
20. The Kraljic Matrix classifies purchased items based on:
A) Weight and volume
B) Supply risk and profit impact
C) Lead time and price
D) Quality and reliability
Answer: B
21. Intermodal transportation uses:
A) Only one mode of transport
B) Two or more modes of transport for a single shipment
C) Only air freight
D) Only sea freight
Answer: B
22. Which Incoterm places maximum responsibility on the seller?
