Questions and All Correct Answers
2025-2026 Updated.
Sources of coercive power come from which of the following?
A. Responsibility
B. Recognition
C. Expertise
D. Punishment - Answer D. Punishment
The structure used in many organizations is the:
A. Traditional approach.
B. Organic structure.
C. Decentralized approach.
D. Network structure. - Answer A. Traditional approach
Empowerment is psychological and includes a feeling of:
A. Control.
B. Loss.
C. Effectiveness.
D. Quantity. - Answer C. Effectiveness
Empowerment occurs more often with:
A. Authoritarian management.
B. Shared governance.
C. Laissez-faire governance.
D. Autocratic management. - Answer B. Shared governance
Sharing decision-making responsibilities may be difficult for some managers for which of the
following reasons?
A. They believe that empowered staff members have higher levels of job-related tension.
B. There is inadequate staffing on the unit.
C. There is a lack of time and situational support.
D. They may be reluctant to give up their control. - Answer D. They may be reluctant to give
up their control.
,For registered nurses to enhance their expertise and sense of empowerment, certain activities
are necessary. Which of the following will least prepare registered nurses for enhancing their
competence?
A. Actively participating in interdisciplinary team conferences
B. Attending professional organization meetings
C. Refraining from participating in research projects in a clinical specialty
D. Returning to school to earn a higher degree in nursing - Answer C. Refraining from
participating in research projects in a clinical specialty
The term shared governance describes:
A. Informal ways in which access to opportunity is made available to staff.
B. Staff nurses' inclusion in decision-making through representation in governing practice and
management issues.
C. Nurses' involvement in decision-making at the administrative level.
D. Shared staffing on various levels to serve the needs of the institution. - Answer B. Staff
nurses' inclusion in decision-making through representation in governing practice and
management issues.
A clinic run by volunteer doctors and nurses belongs in which of the following categories?
A. Voluntary for profit
B. Publicly supported
C. Not for profit
D. Governmental agency - Answer C. Not for profit
The most obvious aspect of organizational culture is:
A. The unwritten rules.
B. The employee handbook.
C. The care environment.
D. The organizational climate. - Answer B. The employee handbook.
Which of the following is a common goal for a health-care organization?
A. Survival
B. Limited existence
C. Cooperation with the competition
D. Downsizing - Answer A. Survival
, Staff members at the bottom of the organizational hierarchy have:
A. No power.
B. No power and no authority.
C. High authority and high power.
D. Little authority, but some power. - Answer D. Little authority, but some power
A positive aspect of hierarchy is:
A. Few policies or practices.
B. Consistent operation.
C. Flexibility.
D. Promotion of creativity. - Answer B. Consistent operation
Why is it important for a health-care organization to create a culture of safety?
A. It reflects the diversity of the patient population.
B. Interpreters make it easier to understand patients who do not speak English.
C. It can contribute to a decrease in errors.
D. Staff are better protected. - Answer C. It can contribute to a decrease in errors.
Which of the following is a characteristic of a culture of safety?
A. Staff willingness to admit having made a mistake
B. Finding the staff member responsible for insulting a patient
C. Consistently placing insensitive staff on suspension
D. More efficient use of scarce resources - Answer A. Staff willingness to admit having made
a mistake
A health-care organization that wants to achieve excellence in patient care should:
A. Review unit expenses for possible fraud.
B. Refuse to accept mediocrity in patient care.
C. Provide monitors to staff and arrive on time.
D. Update staff job descriptions. - Answer B. Refuse to accept mediocrity in patient care
Why is the culture of an organization important to a new graduate?
A. The culture can create an environment that is hostile to new employees.
B. It impacts an organization's public image.
C. Culture determines the financial health of an organization.