CCM MADE EASY
PRACTICE TEST
QUESTIONS AND
CORRECT ANSWERS
GRADED A+ 2025-2026
Which of the following statements is true regarding the social determinants of health?
a. Case managers are not concerned with the social determinants of health as they are
not medical issues.
b. They include age, race, and gender.
c. The social determinants of health are the factors that affect health outside of the
hospital and doctor's office and include but are not limited to housing, social services,
geographical location, and education.
d. They only affect individuals below the poverty level. - ANS-The social determinants
of health are the factors that affect health outside of the hospital and doctor's office
and include but are not limited to housing, social services, geographical location, and
education.
Which case management step classifies patients into a low, moderate, or high
category?
a. Assessing
b. case planning
c. evaluation
d. stratifying risk - ANS-stratifying risk
appropriate steps the case manager can take to help prevent burnout and moral
distress include all the following except:
,a. joining a professional organization for peer support
b. setting appropriate boundaries with clients and employer
c. venting about problem clients on social media
d. engage in self-care activities - ANS-venting about problem clients on social media
The purpose of the cost benefit report can include all of the following except:
a. to formally document monetary savings related to case management involvement
b. to justify more costly intervention
c. document improvement and quality directly related to case management
intervention
d. to demonstrate hard cost savings - ANS-document improvement and quality directly
related to case management intervention
Example below suggests an adaptive family?
a. Giving the patient any kind of food he/she wants to cheer them up.
b. Rotating commitments of assistance among local family members.
c. One family member responsible for all aspects of assistance.
d. Communication is limited to certain family members. - ANS-Rotating commitments
of assistance among local family members.
An example of hard cost savings is:
a. Decrease in length of stay because the case manager alerted the doctor the patient
was stable and a bed was ready in the step down unit.
b. Avoidance of readmission.
c. Prevention of complication following surgery.
d. Avoidance of emergency department visits. - ANS-Decrease in length of stay because
the case manager alerted the doctor the patient was stable and a bed was ready in the
step down unit.
A disability that is caused by either a work-related injury or occupational illness
resulting in some form of permanent impairment that makes the worker unable to
perform at their full capacity is:
,a. Permanent partial disability benefit.
b. Permanent partial disability (PPD).
c. Permanent total disability.
d. Physical disability - ANS-Permanent partial disability (PPD).
The Functional Capacity Evaluation (FCE) is used to do all of the following except:
a. Assess an individual's physical capacities.
b. Assess an individual's functional abilities.
c. Establish the physical level of work and individual can perform.
d. Assess the individual's mental capacities. - ANS-Assess the individual's mental
capacities.
Clients receiving any treatment, especially those experimental must:
a. Allow family input toward decision making.
b. Give informed consent.
c. Discuss with all members of the treatment team.
d. Try other treatment options first. - ANS-Give informed consent.
A patient has an insurance plan with a $250 deductible for in-network care. They also
have a copay for $25 per visit. The charge for services with an in-network provider is
$400. The patient has satisfied $200 of this year's deductible. What is the patients
financial responsibility for this visit?
a. $300
b. $75
c. $50
d. $100 - ANS-$75
Dual diagnosis refers to:
a. Clients with coexisting substance use and mental illness meeting the criteria for
diagnosis by the diagnostic and statistical manual of mental disorders (DSM-5).
, b. Clients with coexisting substance abuse disorders and mental illness meeting the
criteria for diagnosis by the diagnostic and statistical manual of mental disorders
(DSM-5).
c. Clients with coexisting heart disease and diabetes.
d. Clients with post-traumatic stress disorder (PTSD) and substance use disorder. -
ANS-Clients with coexisting substance abuse disorders and mental illness meeting the
criteria for diagnosis by the diagnostic and statistical manual of mental disorders
(DSM-5).
A program for injured workers that focuses on work endurance and uses real or
simulated job tasks and duties with the ultimate goal of returning the worker to
gainful employment is:
a. Work conditioning.
b. Work hardening.
c. Supported employment.
d. Workers' compensation. - ANS-Work hardening.
Individuals who do not identify with the gender assigned at birth often have barriers to
health care that can include all of the following except:
a. Name on the insurance card and medical records do not match the identified name.
b. Denial of medically necessary treatment and preventive care if the sex on file with
insurance does not match the anatomy.
c. Lack of health care providers trained and transgender medical and behavioral health
care.
d. Job discrimination. - ANS-Job discrimination.
Which of the following about accreditation is incorrect?
a. Accreditation is a standardized program for evaluating health care organizations to
ensure a specific level of quality.
b. Accreditation is a mandatory process for evaluating healthcare organizations to
ensure a minimum standard of quality is met.
c. Accreditation involves a voluntary survey process that assesses the health care
organizations compliance with standards.
PRACTICE TEST
QUESTIONS AND
CORRECT ANSWERS
GRADED A+ 2025-2026
Which of the following statements is true regarding the social determinants of health?
a. Case managers are not concerned with the social determinants of health as they are
not medical issues.
b. They include age, race, and gender.
c. The social determinants of health are the factors that affect health outside of the
hospital and doctor's office and include but are not limited to housing, social services,
geographical location, and education.
d. They only affect individuals below the poverty level. - ANS-The social determinants
of health are the factors that affect health outside of the hospital and doctor's office
and include but are not limited to housing, social services, geographical location, and
education.
Which case management step classifies patients into a low, moderate, or high
category?
a. Assessing
b. case planning
c. evaluation
d. stratifying risk - ANS-stratifying risk
appropriate steps the case manager can take to help prevent burnout and moral
distress include all the following except:
,a. joining a professional organization for peer support
b. setting appropriate boundaries with clients and employer
c. venting about problem clients on social media
d. engage in self-care activities - ANS-venting about problem clients on social media
The purpose of the cost benefit report can include all of the following except:
a. to formally document monetary savings related to case management involvement
b. to justify more costly intervention
c. document improvement and quality directly related to case management
intervention
d. to demonstrate hard cost savings - ANS-document improvement and quality directly
related to case management intervention
Example below suggests an adaptive family?
a. Giving the patient any kind of food he/she wants to cheer them up.
b. Rotating commitments of assistance among local family members.
c. One family member responsible for all aspects of assistance.
d. Communication is limited to certain family members. - ANS-Rotating commitments
of assistance among local family members.
An example of hard cost savings is:
a. Decrease in length of stay because the case manager alerted the doctor the patient
was stable and a bed was ready in the step down unit.
b. Avoidance of readmission.
c. Prevention of complication following surgery.
d. Avoidance of emergency department visits. - ANS-Decrease in length of stay because
the case manager alerted the doctor the patient was stable and a bed was ready in the
step down unit.
A disability that is caused by either a work-related injury or occupational illness
resulting in some form of permanent impairment that makes the worker unable to
perform at their full capacity is:
,a. Permanent partial disability benefit.
b. Permanent partial disability (PPD).
c. Permanent total disability.
d. Physical disability - ANS-Permanent partial disability (PPD).
The Functional Capacity Evaluation (FCE) is used to do all of the following except:
a. Assess an individual's physical capacities.
b. Assess an individual's functional abilities.
c. Establish the physical level of work and individual can perform.
d. Assess the individual's mental capacities. - ANS-Assess the individual's mental
capacities.
Clients receiving any treatment, especially those experimental must:
a. Allow family input toward decision making.
b. Give informed consent.
c. Discuss with all members of the treatment team.
d. Try other treatment options first. - ANS-Give informed consent.
A patient has an insurance plan with a $250 deductible for in-network care. They also
have a copay for $25 per visit. The charge for services with an in-network provider is
$400. The patient has satisfied $200 of this year's deductible. What is the patients
financial responsibility for this visit?
a. $300
b. $75
c. $50
d. $100 - ANS-$75
Dual diagnosis refers to:
a. Clients with coexisting substance use and mental illness meeting the criteria for
diagnosis by the diagnostic and statistical manual of mental disorders (DSM-5).
, b. Clients with coexisting substance abuse disorders and mental illness meeting the
criteria for diagnosis by the diagnostic and statistical manual of mental disorders
(DSM-5).
c. Clients with coexisting heart disease and diabetes.
d. Clients with post-traumatic stress disorder (PTSD) and substance use disorder. -
ANS-Clients with coexisting substance abuse disorders and mental illness meeting the
criteria for diagnosis by the diagnostic and statistical manual of mental disorders
(DSM-5).
A program for injured workers that focuses on work endurance and uses real or
simulated job tasks and duties with the ultimate goal of returning the worker to
gainful employment is:
a. Work conditioning.
b. Work hardening.
c. Supported employment.
d. Workers' compensation. - ANS-Work hardening.
Individuals who do not identify with the gender assigned at birth often have barriers to
health care that can include all of the following except:
a. Name on the insurance card and medical records do not match the identified name.
b. Denial of medically necessary treatment and preventive care if the sex on file with
insurance does not match the anatomy.
c. Lack of health care providers trained and transgender medical and behavioral health
care.
d. Job discrimination. - ANS-Job discrimination.
Which of the following about accreditation is incorrect?
a. Accreditation is a standardized program for evaluating health care organizations to
ensure a specific level of quality.
b. Accreditation is a mandatory process for evaluating healthcare organizations to
ensure a minimum standard of quality is met.
c. Accreditation involves a voluntary survey process that assesses the health care
organizations compliance with standards.
