MNE3704
Assignment 2 Semester 1 2026
Unique number:
Due Date: April 2026
QUESTION 1
SECTION A: SHORT QUESTIONS
1.1 Definition of family dynamics
Family dynamics refer to the patterns of interaction, behaviour, roles and relationships
among family members within a family business, including how they communicate, make
decisions and resolve conflict (Poza and Daugherty 2018).
Terms of use
By making use of this document you agree to:
Use this document as a guide for learning, comparison and reference purpose,
Terms of use
Not to duplicate, reproduce and/or misrepresent the contents of this document as your own work,
By making use of this document you agree to:
Use this document
Fully accept the consequences
solely as a guide forshould you plagiarise
learning, reference,or and
misuse this document.
comparison purposes,
Ensure originality of your own work, and fully accept the consequences should you plagiarise or misuse this document.
Comply with all relevant standards, guidelines, regulations, and legislation governing academic and written work.
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is" without any express or
implied representations or warranties. The author accepts no responsibility or liability for any actions taken based on the
information contained within this document. This document is intended solely for comparison, research, and reference purposes.
Reproduction, resale, or transmission of any part of this document, in any form or by any means, is strictly prohibited.
, +27 81 278 3372
QUESTION 1
SECTION A: SHORT QUESTIONS
1.1 Definition of family dynamics
Family dynamics refer to the patterns of interaction, behaviour, roles and
relationships among family members within a family business, including how they
communicate, make decisions and resolve conflict (Poza and Daugherty 2018).
1.2 Zero-sum game and application
A zero-sum game occurs when one person’s gain is seen as another person’s loss,
especially in situations where resources or power are limited (Poza and Daugherty
2018). In this case, Kabelo believes that Lerato’s influence reduces his own
opportunity to contribute, while Naledi’s support for Lerato strengthens this
perception, creating an us versus them situation.
1.3 Family systems theory and its effect
Family systems theory views the family as an interconnected system where each
member’s behaviour affects others (Poza and Daugherty 2018). In the Mokoena
family, the tension between siblings and alliances such as Naledi supporting Lerato
show how emotional patterns and relationships influence business decisions and
conflict.
1.4 Emotional intelligence in the Mokoena context
Emotional intelligence refers to the ability to understand and manage one’s own
emotions and those of others, including self-awareness, empathy and relationship
management (Poza and Daugherty 2018). In this case, emotional intelligence is
poorly managed, as the siblings show low self-awareness and weak communication,
leading to mistrust and conflict.
1.5 Two consequences of poor conflict management
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is"
without any express or implied representations or warranties. The author accepts no responsibility or
liability for any actions taken based on the information contained within this document. This document is
intended solely for comparison, research, and reference purposes. Reproduction, resale, or transmission
of any part of this document, in any form or by any means, is strictly prohibited.
Assignment 2 Semester 1 2026
Unique number:
Due Date: April 2026
QUESTION 1
SECTION A: SHORT QUESTIONS
1.1 Definition of family dynamics
Family dynamics refer to the patterns of interaction, behaviour, roles and relationships
among family members within a family business, including how they communicate, make
decisions and resolve conflict (Poza and Daugherty 2018).
Terms of use
By making use of this document you agree to:
Use this document as a guide for learning, comparison and reference purpose,
Terms of use
Not to duplicate, reproduce and/or misrepresent the contents of this document as your own work,
By making use of this document you agree to:
Use this document
Fully accept the consequences
solely as a guide forshould you plagiarise
learning, reference,or and
misuse this document.
comparison purposes,
Ensure originality of your own work, and fully accept the consequences should you plagiarise or misuse this document.
Comply with all relevant standards, guidelines, regulations, and legislation governing academic and written work.
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is" without any express or
implied representations or warranties. The author accepts no responsibility or liability for any actions taken based on the
information contained within this document. This document is intended solely for comparison, research, and reference purposes.
Reproduction, resale, or transmission of any part of this document, in any form or by any means, is strictly prohibited.
, +27 81 278 3372
QUESTION 1
SECTION A: SHORT QUESTIONS
1.1 Definition of family dynamics
Family dynamics refer to the patterns of interaction, behaviour, roles and
relationships among family members within a family business, including how they
communicate, make decisions and resolve conflict (Poza and Daugherty 2018).
1.2 Zero-sum game and application
A zero-sum game occurs when one person’s gain is seen as another person’s loss,
especially in situations where resources or power are limited (Poza and Daugherty
2018). In this case, Kabelo believes that Lerato’s influence reduces his own
opportunity to contribute, while Naledi’s support for Lerato strengthens this
perception, creating an us versus them situation.
1.3 Family systems theory and its effect
Family systems theory views the family as an interconnected system where each
member’s behaviour affects others (Poza and Daugherty 2018). In the Mokoena
family, the tension between siblings and alliances such as Naledi supporting Lerato
show how emotional patterns and relationships influence business decisions and
conflict.
1.4 Emotional intelligence in the Mokoena context
Emotional intelligence refers to the ability to understand and manage one’s own
emotions and those of others, including self-awareness, empathy and relationship
management (Poza and Daugherty 2018). In this case, emotional intelligence is
poorly managed, as the siblings show low self-awareness and weak communication,
leading to mistrust and conflict.
1.5 Two consequences of poor conflict management
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is"
without any express or implied representations or warranties. The author accepts no responsibility or
liability for any actions taken based on the information contained within this document. This document is
intended solely for comparison, research, and reference purposes. Reproduction, resale, or transmission
of any part of this document, in any form or by any means, is strictly prohibited.
