UPDATE|ALREADY GRADED A+
2. What is the title of Form L1? Appointment of Licensee
3. The title of Chapter 223 of Title 37 Texas Administra- Enforcement
tive Code is .
4. The mission of TCOLE is to establish and enforce stan- trained; ethical
dards so the people of Texas are served by highly
and telecommuni-
cations personnel.
5. The Commission may suspend a license for vi- 1701
olating any provision of Texas Occupations Code
.
6. Which of the telecommunicator core competencies Interpersonal Skills
encompasses emotional intelligence, customer ser-
vice, and stress management?
7. Which of the following are the reporting responsibili- An arrest for a Class C mis-
ties of a licensee? demeanor involving du-
A. Any temporary address change ties of oflce
B. Receipt of Honorable Discharge from military ser-
vice
C. An arrest for a Class C misdemeanor Involving du-
ties of office
D. A permanent agency mailing address
8. The license of a licensee found to be non-compli- revoked
ant with continuing education requirements could be
.
,9. Emergency
, An occurrence of damage resulting from an ex-
traordinary natural or man-made cause is a(n)
10. If evaluation documents measure employee behav- Valid
iors as they are meant to be measured in spe-
cific categories, these documents would be called
.
11. The Commission shall issue a license to an applicant High school diploma
who possess:
12. A system for controlling and maintaining the desired Quality Control
level of quality in an existing service is part of this
performance standard process.
13. A law enforcement agency submitting continuing ed- Lesson plans
ucation courses must have which of the following on
file and available to the Commission?
14. Failure to report any completed training to the Com- 30
mission within days is a violation of
Commission rules.
15. A system for evaluating the current quality of the ser- Quality Improvement
vices provided is part of this performance standard
process.
16. Which of the following are trending topics for training All of the above
in 2019?
A. Critical Incident Training
B. Active Shooter/Attack Situations
, C. Mental Health and Wellness
D. All of the above
17. The title of Chapter 217 of Title 37 Texas Administra- Enrollment, Licensing, Ap-
tive Code is . pointment, and Separa-
tion
18. Dispatchers may receive calls for service by CAD inci- Computer Aided Dispatch
dents. What does CAD stand for?
19. Skills Performance Evaluations evaluate each trainee Job Task Analysis
in categories that should be rooted in which of the
following?
20. Form F5 is filed with the Commission in which of the Oflcer deciding to leave
following scenarios? their current agency
21. Which of the following are roles at a PSAP? Law Enforcement Dis-
patcher
22. Actions that are taken to ensure standards and pro- Quality Assurance
cedures are upheld in order to deliver services that
meet performance requirements are part of this per-
formance standard process.
23. Which of the following is a standardized evaluation Daily Observation Report
guideline to record observed performance to an es-
tablished standard during training?
24. Aside from memorializing those officers who have fall- Source of information
en in the line of duty, what is the mission of the Texas concerning line of duty
Peace Officers Memorial? deaths