NSHC CERTIFICATION PAPER 2026 FULL
SOLUTION GRADED A+
● One with a tendency to communicate as a "director" may need to
modify which of the following behaviors?
A) low tolerance for others feelings
B) staying on task
C) guiding change
D) liking change. Answer: A) low tolerance for others feeling (page 36
and 39)
● In telephonic coaching, all of the following are accepted ways of
enhancing the conversation EXCEPT:
A) use of a headset
B) use of a speakerphone
C) closing your eyes
D) post a "do not interrupt sign". Answer: B. (Page 56)
● All of the following are reasons given by healthcare providers for not
using Teach Back EXCEPT:
,A) not worth the effort
B) too time consuming
C) made simple enough the first time
D) its difficult for patients to understand. Answer: D (page 70-71)
● Ones values and beliefs that affect healthcare are most often based on:
A) knowledge
B) clinicians influence
C) cost
D) the social context of life. Answer: D (page 96)
● A goal is what a client _____ _____ _____.. Answer: Wants to achieve
(page 110)
● In the early 80s, MI (motivational interviewing) was first used with
clients who were addicted to:
A) alcohol
B) opiates
C) gambling
D) smoking. Answer: A (page 125)
,● Select the example that best demonstrates "sustain talk"
A) "I might be able to change that"
B) "I believe I can change that"
C) " I'm not sure I can change"
D) "I want to change". Answer: C (page 127)
● Positive psychology exercises can help the client be more:
A) responsible
B) discretionary
C) self-determined
D) timely. Answer: C (page 175)
● All of the following are considered popular "co-behaviors" of smoking
EXCEPT:
A) when drinking alcohol
B) smoking after a meal
C) reading
D) on a work break. Answer: C (page 186)
, ● The primary reason given by adults for not adopting healthy behaviors
to manage stress is:
A) too busy
B) too overwhelmed
C) too fatigued
D) not interested. Answer: A (pg 216)
● Which of the following describes a standard of care being used?
A) therapist generates own treatment plan
B) clinicians select own handouts for families
C) staff uses same teaching tool for all clients who want to lose weight
D) each physician determines each clients treatment plan. Answer: C
(page 247)
● Which of the following is an example of internal benchmarking?
A) comparing your agency's heart failure outcomes with those of AHA
B) contrasting your ACO's outcomes with a sister ACO
C) measuring the diabetes outcomes of two different agencies
D) exchanging the types of outcomes measured with a vendor. Answer:
B (page 256)
SOLUTION GRADED A+
● One with a tendency to communicate as a "director" may need to
modify which of the following behaviors?
A) low tolerance for others feelings
B) staying on task
C) guiding change
D) liking change. Answer: A) low tolerance for others feeling (page 36
and 39)
● In telephonic coaching, all of the following are accepted ways of
enhancing the conversation EXCEPT:
A) use of a headset
B) use of a speakerphone
C) closing your eyes
D) post a "do not interrupt sign". Answer: B. (Page 56)
● All of the following are reasons given by healthcare providers for not
using Teach Back EXCEPT:
,A) not worth the effort
B) too time consuming
C) made simple enough the first time
D) its difficult for patients to understand. Answer: D (page 70-71)
● Ones values and beliefs that affect healthcare are most often based on:
A) knowledge
B) clinicians influence
C) cost
D) the social context of life. Answer: D (page 96)
● A goal is what a client _____ _____ _____.. Answer: Wants to achieve
(page 110)
● In the early 80s, MI (motivational interviewing) was first used with
clients who were addicted to:
A) alcohol
B) opiates
C) gambling
D) smoking. Answer: A (page 125)
,● Select the example that best demonstrates "sustain talk"
A) "I might be able to change that"
B) "I believe I can change that"
C) " I'm not sure I can change"
D) "I want to change". Answer: C (page 127)
● Positive psychology exercises can help the client be more:
A) responsible
B) discretionary
C) self-determined
D) timely. Answer: C (page 175)
● All of the following are considered popular "co-behaviors" of smoking
EXCEPT:
A) when drinking alcohol
B) smoking after a meal
C) reading
D) on a work break. Answer: C (page 186)
, ● The primary reason given by adults for not adopting healthy behaviors
to manage stress is:
A) too busy
B) too overwhelmed
C) too fatigued
D) not interested. Answer: A (pg 216)
● Which of the following describes a standard of care being used?
A) therapist generates own treatment plan
B) clinicians select own handouts for families
C) staff uses same teaching tool for all clients who want to lose weight
D) each physician determines each clients treatment plan. Answer: C
(page 247)
● Which of the following is an example of internal benchmarking?
A) comparing your agency's heart failure outcomes with those of AHA
B) contrasting your ACO's outcomes with a sister ACO
C) measuring the diabetes outcomes of two different agencies
D) exchanging the types of outcomes measured with a vendor. Answer:
B (page 256)
