NSG 3180 Communication and Teamwork
Exam 2 | Questions | 2026 Update | 100%
Correct Answers – Galen
Question 1
A nurse is entering patient data into the electronic health record (EHR)
at the bedside. Which of the following actions should the nurse take to
maintain patient engagement and ensure accurate documentation?
A. Enter data without discussing it with the patient to avoid distractions.
B. Face the terminal away from the patient to ensure privacy.
C. Verbalize a summary of what is being entered and make periodic eye
contact with the patient.
D. Save all charting until the end of the shift to focus on patient care.
Answer: C. Verbalize a summary of what is being entered and make
periodic eye contact with the patient.
Rationale:
Verbalizing a summary of what is being entered into the EHR and
making periodic eye contact helps maintain patient engagement and
ensures that the patient can validate the information being documented.
This practice enhances communication and supports patient-centered
care.
Question 2
Which of the following is NOT considered a benefit of electronic health
records (EHRs)?
A. Improved completeness of nursing documentation.
B. Enhanced patient outcomes by reducing adverse drug events.
C. Increased time spent with patients at the bedside.
D. Real-time access to patient imaging files at the point of care.
Answer: C. Increased time spent with patients at
,the bedside. Rationale:
While EHRs have many benefits, they do not necessarily increase the
amount of time nurses spend with patients at the bedside. In fact, nurses
have reported that the need to document electronically can reduce the
time spent directly caring for patients.
Question 3
A nurse is using the Computerized Provider Order Entry System
(CPOE) to input medication orders. Which of the following outcomes is
directly associated with the use of CPOE?
A. Reduced risk of illegible handwriting errors.
B. Increased informal communication during shift changes.
, C. Decreased compliance with nursing care plans.
D. Increased use of inappropriate abbreviations.
Answer: A. Reduced risk of illegible handwriting
errors. Rationale:
CPOE systems reduce the risk of errors associated with illegible
handwriting by allowing providers to enter orders directly into the
electronic system. This enhances the accuracy and clarity of orders,
improving patient safety.
Question 4
During a shift change, a nurse verbally communicates important patient
information that was not included in the electronic health record (EHR).
This scenario best illustrates a challenge related to:
A. Interoperability.
B. Informal communication.
C. Legal documentation.
D. Clinical decision support.
Answer: B. Informal
communication. Rationale:
The scenario illustrates the challenge of informal communication,
where important patient information may be verbally communicated
during shift changes but not documented in the EHR. This can lead to
gaps in the formal record and affect continuity of care.
Question 5
Which of the following actions is essential for maintaining
confidentiality when using an EHR system?
A. Sharing your password with a trusted colleague.
B. Using the “copy and paste” function to expedite documentation.
C. Entering data promptly at the bedside with the screen facing away
from visitors.
Exam 2 | Questions | 2026 Update | 100%
Correct Answers – Galen
Question 1
A nurse is entering patient data into the electronic health record (EHR)
at the bedside. Which of the following actions should the nurse take to
maintain patient engagement and ensure accurate documentation?
A. Enter data without discussing it with the patient to avoid distractions.
B. Face the terminal away from the patient to ensure privacy.
C. Verbalize a summary of what is being entered and make periodic eye
contact with the patient.
D. Save all charting until the end of the shift to focus on patient care.
Answer: C. Verbalize a summary of what is being entered and make
periodic eye contact with the patient.
Rationale:
Verbalizing a summary of what is being entered into the EHR and
making periodic eye contact helps maintain patient engagement and
ensures that the patient can validate the information being documented.
This practice enhances communication and supports patient-centered
care.
Question 2
Which of the following is NOT considered a benefit of electronic health
records (EHRs)?
A. Improved completeness of nursing documentation.
B. Enhanced patient outcomes by reducing adverse drug events.
C. Increased time spent with patients at the bedside.
D. Real-time access to patient imaging files at the point of care.
Answer: C. Increased time spent with patients at
,the bedside. Rationale:
While EHRs have many benefits, they do not necessarily increase the
amount of time nurses spend with patients at the bedside. In fact, nurses
have reported that the need to document electronically can reduce the
time spent directly caring for patients.
Question 3
A nurse is using the Computerized Provider Order Entry System
(CPOE) to input medication orders. Which of the following outcomes is
directly associated with the use of CPOE?
A. Reduced risk of illegible handwriting errors.
B. Increased informal communication during shift changes.
, C. Decreased compliance with nursing care plans.
D. Increased use of inappropriate abbreviations.
Answer: A. Reduced risk of illegible handwriting
errors. Rationale:
CPOE systems reduce the risk of errors associated with illegible
handwriting by allowing providers to enter orders directly into the
electronic system. This enhances the accuracy and clarity of orders,
improving patient safety.
Question 4
During a shift change, a nurse verbally communicates important patient
information that was not included in the electronic health record (EHR).
This scenario best illustrates a challenge related to:
A. Interoperability.
B. Informal communication.
C. Legal documentation.
D. Clinical decision support.
Answer: B. Informal
communication. Rationale:
The scenario illustrates the challenge of informal communication,
where important patient information may be verbally communicated
during shift changes but not documented in the EHR. This can lead to
gaps in the formal record and affect continuity of care.
Question 5
Which of the following actions is essential for maintaining
confidentiality when using an EHR system?
A. Sharing your password with a trusted colleague.
B. Using the “copy and paste” function to expedite documentation.
C. Entering data promptly at the bedside with the screen facing away
from visitors.
