BCOR 370 WVU EXAM 1 HOUGHTON COMPLETE QUESTIONS WITH VERIFIED ANSWERS

BCOR 370 WVU EXAM 1 HOUGHTON COMPLETE QUESTIONS WITH VERIFIED ANSWERS .Organization - ANSWERS-A systematic arrangement of people to accomplish some specific purpose .Why do we have organizations? - ANSWERS--efficiency; to accomplish specific objectives -serve society -provide careers .How do organizations accomplish their objectives? - ANSWERS--Basic framework of management -Decision Making .Basic Framework of Management - ANSWERS--Planning -Organizing -Leading -Controlling .Management - ANSWERS-The process of achieving goals, effectively and efficiently through, and with other people. .What is scientific management? - ANSWERS-The use of the scientific method to determine the "one best way" to perform a job or task .Frederick Taylor - ANSWERS-"The Father of Scientific Management" -wrote the first management textbook .Frank and Lilian Gilbreth - ANSWERS-Used scientific management: -motion studies -Brick laying example .What is the Legacy of Scientific Management? - ANSWERS--Fast efficient assembly lines -techniques used from fast food to surgery -job design, selection, training .During the 1920's and 1930's... - ANSWERS-Management is dominated by "efficiency experts" concentrating on efficiency and productivity above all else .What do you see as some of the problems with this approach to management? - ANSWERS-Emphasis on productivity and profitability resulted in unhappy workers, labor unions and strikes .Bureaucracy - ANSWERS-An organization design marked by specialization, division of labor, authority hierarchies and formal rules and procedures .Max Weber - ANSWERS-Observed that the bureaucracy was the dominant organization type because it was the most efficient .Mary Parker Follett - ANSWERS-Wrote about human factors in the work place .Elton Mayo - ANSWERS-The Hawthorne Studies .The Hawthorne Effect - ANSWERS-Money is less a factor in determinig output than group standards, sentiment and security -realized thee importance of individual needs, goals, expectations -Began to apply techniques from psychology and sociology to understanding individuals in the work place .Decision Making - ANSWERS-A process of identifying and selecting a course of action to solve a problem .What is a problem? - ANSWERS-A situation that occurs when the actual state of affairs differs from the desired state of affairs .The Problem Solving Process - ANSWERS-Problems must be accurately identified and defined