1 cup - Answers 240 mL
1 ounce - Answers 30 mL = 2 tbsp
1 lb - Answers 0.45 kg (divide pounds by 2.2)
1 inch - Answers 2.54 cm
Intake & Output - Answers Record ALL fluids in and out. Intake includes oral, IV, and tube feeding;
Output includes urine, emesis, drains, and liquid stool. Always use mL.
Rounding - Answers Round to the tenth for most meds, hundredth for small doses, and whole
numbers if ordered in tablets.
Communication - Answers The process of transferring information (verbal, nonverbal, written,
electronic).
Feedback - Answers Ensures the message is understood.
Therapeutic techniques (OARS) - Answers Open-ended questions, Affirmations, Reflective listening,
Summarizing.
Non-therapeutic examples - Answers Giving advice, false reassurance, minimizing feelings, 'why'
questions, changing the subject.
Communication Styles - Answers Passive (avoids conflict), Assertive (clear and respectful), Aggressive
(abusive), Passive-aggressive (indirect anger).
Barriers to Communication - Answers Language, cultural differences, speech/hearing impairments,
cognitive disorders, medication effects, distress, environment.
Cultural Competence - Answers The ability to understand, communicate with, and effectively interact
with people across cultures.
Ethnocentrism - Answers Believing your culture is superior.
Stereotyping - Answers Generalizing about groups.
Cultural imposition - Answers Forcing beliefs.
Cultural blindness - Answers Ignoring differences.
Leininger's Sunrise Enabler - Answers Guide for culturally congruent care.
Emic - Answers Insider perspective.
Etic - Answers Outsider perspective.
Bias - Answers Explicit (conscious), Implicit (unconscious, affects actions/decisions).
Social Determinants of Health (SDOH) - Answers Income, education, environment, transportation,
insurance, social support.
Health disparities - Answers Unequal outcomes by race, SES, disability, or sexuality.
Spirituality vs. Religion - Answers Spirituality relates to meaning and purpose, while religion refers to
organized systems of beliefs.
Sexuality - Answers Ensure confidentiality, give accurate education, provide privacy during
discussions.
Gender identity - Answers Differs from biological sex.
LGBTQIA+ clients - Answers May face stigma, prejudice, or disparities; nurses should provide
inclusive, nonjudgmental care.
Erikson's Stages - School-age - Answers Industry vs. Inferiority - learning skills, developing
competence.
Erikson's Stages - Adolescent - Answers Identity vs. Role Confusion - developing self-concept and peer
acceptance.
Erikson's Stages - Young Adult - Answers Intimacy vs. Isolation - forming close relationships.
Erikson's Stages - Older Adult - Answers Integrity vs. Despair - reflecting on life and finding meaning.
Adolescent concerns - Answers Puberty changes, body image, peer influence, sexuality.
Immunizations for adolescents - Answers HPV, meningococcal, Tdap booster, annual flu shot.
Health Promotion - Definition of Health - Answers Complete physical, mental, and social well-being.
Illness - Answers Can be acute (rapid, short-term) or chronic (long-term, with
remissions/exacerbations).
Levels of Prevention - Primary - Answers Prevent disease (immunizations, health education,
seatbelts).
Levels of Prevention - Secondary - Answers Early detection (BP checks, mammograms, Pap smears).
Levels of Prevention - Tertiary - Answers Treatment and rehab (PT after stroke, diabetes complication
prevention).