WGU D435 HR Technology and People Analy cs - –
Assessments|Ques ons and Answers to the Chapter
Assessments for D435, as well as key defini ons and
topics from the readings.
A company is expanding to mul ple ci es and has been advised to upgrade their human
resources (HR) technology system to handle an increase in new hires.
Which HR prac ce categories should this company target to op mize their human resources
informa on system (HRIS) to facilitate this expansion?
Talent management - This HR prac ce allows the company to manage the recruitment and
marke ng of job posi ons. This involves sending the job offer to different employment
databases and receiving and analyzing resumes. The HRIS usually has AI implemented for
received resumes, which searches for the keywords needed in the requirements for the job.
Service delivery - This HR prac ce allows the company to have employee self-service
applica ons so that newly hired staff can be onboarded while adding their personal data. The
HRIS can combine this func on with the help desk case management to resolve any issues that
are not addressed by the onboarding knowledge base.
Which human resources (HR) technology system describes a broad set of so+ware modules for
a specific HR prac ce category?
Func onal suite applica on
A func onal suite has many interfaces and uses for any par cular area of the HR department.
For example, the performance management suite can integrate HR data visualiza on, HR
repor ng, and dashboards to measure employee performance.
A company is planning for a global expansion and will need to implement human resources
informa on systems (HRIS) in each new global loca on. Because each country will have a
different set of regula ons related to human resources (HR) (payroll, accoun ng forms,
repor ng bodies, etc.), the company should plan to use a separate localized so+ware solu on
for each loca on.
True or False?
False
Companies are not required to install localized HRIS. Addi onally, a global HRIS has a few
advantages, including standardized onboarding and organiza on-wide data set sharing.
,When defining a persona configura on for different posi ons within the company, it is best to
include a table detailing the level of access each posi on has to different areas of the human
resources informa on system (HRIS).
True or False?
True
The persona matrix is the table that has a list of HRIS areas and a list of posi ons within the
company. Each posi on has different levels of access to each HRIS area.
What day-to-day tasks fall within the area of responsibility of a human resource informa on
management (HRIM) professional?
Ac ng as the liaison between the human resources (HR) department and the technology - The
HRIM posi on represents the HR department and discusses the technology being
developed/managed.
Working as the human resources informa on system (HRIS) strategic planner to align the IT to
the HR prac ces - The HRIM posi on designs the strategic plan of the IT behind the HRIS and
aligns the technical configura ons to company HR policies and labor law regula ons.
Which role within an organiza on is tasked with managing IT maintenance procedure
workflows, se4ng up implementa on repor ng, and overseeing adop on and change
management?
Func onal HR support professional
This role is not specifically part of the HRIS team and can be from different areas within the HR
department. These HR professionals help in carrying out the system upgrades or workflow
changes, as well as perform func onal repor ng of the change management progress within a
strategic plan.
Which features of such HRIS should an organiza on implement to ensure it is op mizing its
profits?
Recording and processing authoriza ons and approvals for everyday ac vi es - For most
business ac vi es that generate revenue, some form of supervisorial approval is required. An
organiza on's capacity to increase its revenue cycle speed can be a huge advantage in
op mizing profits.
Recording workflow ac vi es that require constant data entry - All companies have
individualized workflows that generate revenue, and all business models require some level of
manual entry in a CRM. For example, a customer service or sales representa ve enters data
from client interac ons, which generates profits.
,A corporate wellness program can benefit from the hyperconnec vity of modern
communica on devices to provide employees with more personalized services that align
directly to their interests.
True or False?
True
Wellness programs can take advantage of hyperconnec vity by performing analy cs that are
specific to each employee. With this data, the organiza on can personalize employee
experiences as a way to increase mo va on and posi ve support.
Which feature of a human resources informa on system (HRIS) was created to sa sfy the needs
of employees?
The ability to access payroll and benefits informa on on a 24/7 basis - Employees want to be
able to access their payroll and benefits informa on at all mes, and not just during working
hours.
What can an organiza on effec vely manage by u lizing the human resources informa on
system (HRIS) to create reports from vast amounts of data?
Compliance repor ng obliga ons - The ability to quickly pull the data needed for state, local,
and even federally mandated reports enables the organiza on to manage the repor ng
obliga ons necessary to remain in compliance.
Which feature is part of a human resources informa on system (HRIS) benefits system?
The ability to sign up for a 401k program - Benefits are an important component of a
compensa on package and employee reten on strategies. With an HRIS benefit program,
employees can not only sign up for a 401k but also decide how much to contribute each pay
period.
How is a human resources (HR) portal designed to improve the work life of an employee?
It provides access to a knowledge base with solu ons to the rou ne issues employees face. - An
HR portal has robust answers to all rou ne issues employees face, including displaying a
knowledge base for all employees. It may also include access to HR systems that allow
employees to submit HR-related requests.
Which ac vi es can supervisors complete through a manager self-service applica on?
Approving requests from employees - This system allows the supervisor to ini ate employment-
related ac ons and approve employee requests.
Effec ng administra ve ac vi es for direct reports - This system allows the supervisor to effect
any needed administra ve changes for employees.
, Employee case management applica ons allow employees to submit inquiries or resolve issues
in a cke ng system.
True or False?
True
Employees can send inquiries to a shared service func on center, which categorizes requests
into different ered support levels depending on the issues being addressed.
What are two tools of mekeeping systems that make it easier for employees to log their hours?
Self-service environments - These are computer systems in which the employees either input
their me or have their supervisor preset their hours.
Input devices - These are hardware or so+ware tools that have a digital me clock. These are
generally used by hourly staff.
An HR manager has recently iden fied employee absence as a major contributor to lost
revenue.
Which human resources (HR) IT feature can be implemented to address the issue of lost
revenue as a result of unexpected employee absences?
Add an HR system module specialized in analyzing the parameters and automa ng the need for
replacements - Absence management applica ons that have built-in data analysis can predict
how many workers will be absent and have a group of replacement employees to call on.
Workforce scheduling applica ons are not employee self-service oriented; employees cannot
build their own schedules or swap shi+s with another member of staff.
True or False?
False
Workforce scheduling applica ons are employee self-service; as such, staff can make their own
schedule. In newer applica ons, employees can even swap shi+s if need be with another fellow
staff.
How can workforce budge ng and scheduling applica ons be used to op mize an organiza on's
resources?
Employees can access a human resources (HR) system to add their hours, and the system
automa cally builds schedules - Scheduling modules of HR systems can create schedules based
on the data that employees input. This produces the op mal schedule for each worker.
Employers can input the hourly pay and staff count, and the system can calculate the employees
required to produce a desired output. - Budge ng modules in HR systems can compute the
Assessments|Ques ons and Answers to the Chapter
Assessments for D435, as well as key defini ons and
topics from the readings.
A company is expanding to mul ple ci es and has been advised to upgrade their human
resources (HR) technology system to handle an increase in new hires.
Which HR prac ce categories should this company target to op mize their human resources
informa on system (HRIS) to facilitate this expansion?
Talent management - This HR prac ce allows the company to manage the recruitment and
marke ng of job posi ons. This involves sending the job offer to different employment
databases and receiving and analyzing resumes. The HRIS usually has AI implemented for
received resumes, which searches for the keywords needed in the requirements for the job.
Service delivery - This HR prac ce allows the company to have employee self-service
applica ons so that newly hired staff can be onboarded while adding their personal data. The
HRIS can combine this func on with the help desk case management to resolve any issues that
are not addressed by the onboarding knowledge base.
Which human resources (HR) technology system describes a broad set of so+ware modules for
a specific HR prac ce category?
Func onal suite applica on
A func onal suite has many interfaces and uses for any par cular area of the HR department.
For example, the performance management suite can integrate HR data visualiza on, HR
repor ng, and dashboards to measure employee performance.
A company is planning for a global expansion and will need to implement human resources
informa on systems (HRIS) in each new global loca on. Because each country will have a
different set of regula ons related to human resources (HR) (payroll, accoun ng forms,
repor ng bodies, etc.), the company should plan to use a separate localized so+ware solu on
for each loca on.
True or False?
False
Companies are not required to install localized HRIS. Addi onally, a global HRIS has a few
advantages, including standardized onboarding and organiza on-wide data set sharing.
,When defining a persona configura on for different posi ons within the company, it is best to
include a table detailing the level of access each posi on has to different areas of the human
resources informa on system (HRIS).
True or False?
True
The persona matrix is the table that has a list of HRIS areas and a list of posi ons within the
company. Each posi on has different levels of access to each HRIS area.
What day-to-day tasks fall within the area of responsibility of a human resource informa on
management (HRIM) professional?
Ac ng as the liaison between the human resources (HR) department and the technology - The
HRIM posi on represents the HR department and discusses the technology being
developed/managed.
Working as the human resources informa on system (HRIS) strategic planner to align the IT to
the HR prac ces - The HRIM posi on designs the strategic plan of the IT behind the HRIS and
aligns the technical configura ons to company HR policies and labor law regula ons.
Which role within an organiza on is tasked with managing IT maintenance procedure
workflows, se4ng up implementa on repor ng, and overseeing adop on and change
management?
Func onal HR support professional
This role is not specifically part of the HRIS team and can be from different areas within the HR
department. These HR professionals help in carrying out the system upgrades or workflow
changes, as well as perform func onal repor ng of the change management progress within a
strategic plan.
Which features of such HRIS should an organiza on implement to ensure it is op mizing its
profits?
Recording and processing authoriza ons and approvals for everyday ac vi es - For most
business ac vi es that generate revenue, some form of supervisorial approval is required. An
organiza on's capacity to increase its revenue cycle speed can be a huge advantage in
op mizing profits.
Recording workflow ac vi es that require constant data entry - All companies have
individualized workflows that generate revenue, and all business models require some level of
manual entry in a CRM. For example, a customer service or sales representa ve enters data
from client interac ons, which generates profits.
,A corporate wellness program can benefit from the hyperconnec vity of modern
communica on devices to provide employees with more personalized services that align
directly to their interests.
True or False?
True
Wellness programs can take advantage of hyperconnec vity by performing analy cs that are
specific to each employee. With this data, the organiza on can personalize employee
experiences as a way to increase mo va on and posi ve support.
Which feature of a human resources informa on system (HRIS) was created to sa sfy the needs
of employees?
The ability to access payroll and benefits informa on on a 24/7 basis - Employees want to be
able to access their payroll and benefits informa on at all mes, and not just during working
hours.
What can an organiza on effec vely manage by u lizing the human resources informa on
system (HRIS) to create reports from vast amounts of data?
Compliance repor ng obliga ons - The ability to quickly pull the data needed for state, local,
and even federally mandated reports enables the organiza on to manage the repor ng
obliga ons necessary to remain in compliance.
Which feature is part of a human resources informa on system (HRIS) benefits system?
The ability to sign up for a 401k program - Benefits are an important component of a
compensa on package and employee reten on strategies. With an HRIS benefit program,
employees can not only sign up for a 401k but also decide how much to contribute each pay
period.
How is a human resources (HR) portal designed to improve the work life of an employee?
It provides access to a knowledge base with solu ons to the rou ne issues employees face. - An
HR portal has robust answers to all rou ne issues employees face, including displaying a
knowledge base for all employees. It may also include access to HR systems that allow
employees to submit HR-related requests.
Which ac vi es can supervisors complete through a manager self-service applica on?
Approving requests from employees - This system allows the supervisor to ini ate employment-
related ac ons and approve employee requests.
Effec ng administra ve ac vi es for direct reports - This system allows the supervisor to effect
any needed administra ve changes for employees.
, Employee case management applica ons allow employees to submit inquiries or resolve issues
in a cke ng system.
True or False?
True
Employees can send inquiries to a shared service func on center, which categorizes requests
into different ered support levels depending on the issues being addressed.
What are two tools of mekeeping systems that make it easier for employees to log their hours?
Self-service environments - These are computer systems in which the employees either input
their me or have their supervisor preset their hours.
Input devices - These are hardware or so+ware tools that have a digital me clock. These are
generally used by hourly staff.
An HR manager has recently iden fied employee absence as a major contributor to lost
revenue.
Which human resources (HR) IT feature can be implemented to address the issue of lost
revenue as a result of unexpected employee absences?
Add an HR system module specialized in analyzing the parameters and automa ng the need for
replacements - Absence management applica ons that have built-in data analysis can predict
how many workers will be absent and have a group of replacement employees to call on.
Workforce scheduling applica ons are not employee self-service oriented; employees cannot
build their own schedules or swap shi+s with another member of staff.
True or False?
False
Workforce scheduling applica ons are employee self-service; as such, staff can make their own
schedule. In newer applica ons, employees can even swap shi+s if need be with another fellow
staff.
How can workforce budge ng and scheduling applica ons be used to op mize an organiza on's
resources?
Employees can access a human resources (HR) system to add their hours, and the system
automa cally builds schedules - Scheduling modules of HR systems can create schedules based
on the data that employees input. This produces the op mal schedule for each worker.
Employers can input the hourly pay and staff count, and the system can calculate the employees
required to produce a desired output. - Budge ng modules in HR systems can compute the
