Competencies: Relationship Management)
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, Task-related intergroup conflicts (Types of Conflict) -ANSWER✅✅✅cognitive in nature
and are typically over goal definition or how work should be performed. Low to
moderate with sufficient levels of trust and safety are functional and may stimulate
healthy competition or creative ideas. High levels can be harmful to productive work
processes and diminish team cohesiveness
Relationship-related intergroup conflicts (Types of COnflict) -ANSWER✅✅✅emotional
in nature and based on discord within interpersonal relationships stemming from
differences in personal values or style. These conflicts carry a perception of
interpersonal incompatibility and often involve tensio, animosity and aggravation among
team members.
Inter-and Intra-Oganizational Conflict (Types of Conflict) -ANSWER✅✅✅a conflict
between two groups, such as union and management, often resulting in undesirable
outcomes for the organization. Each group is driven to pursue their own goals, and
often there is little regard for the other or the organiation's success.
intergroup intervention strategies -ANSWER✅✅✅1. finding a common enemy
2.joint activities
3. rotating membership
4. conflict resolution meeting
Finding a Common Enemy (intergroup intervention strategy) -ANSWER✅✅✅This
strategy brings both groups together by finding an outside party that both groups dislike.
Groups must coordinate efforts to fight the outsider and achieve success.
Joint Activites (intergroup intervention strategy) -ANSWER✅✅✅This strategy forces
members of each group to interact and communicate together to achieve a shared
objective. As increased activities foster more positive attitudes and sentiments, ill
feelings toward one another should dissipate
Conflict resolution meetings (intergroup intervention strategy) -ANSWER✅✅✅this
strategy begins with a meeting of group leaders to share feelings and gain commitment
to establishing cooperation. Each group independently identifies their internal feelings
and those they perceive from the other group. Then, the groups meet to share and
discuss, allowing only for clarification inquiries and not drawn-out explainations. This
step is repeated until hostility has been diffused.
resolution policy -ANSWER✅✅✅To ensure consistancy in addressing conflict, human
resource practitioners should evaluate trends within the organization and create a
Avoidance (Conflict Resolution Styles) -ANSWER✅✅✅with this style, conflict goes
ignored. Those who employ this method generally dislike confrontation. If the issue isn't
urgent, avoiding it likely won't have any noticeable ill effects. The situation may even