WGU C202 Pre-Assessment – Managing Human Capital |
Actual Exam Questions & 100% Correct Answers | Latest
Update 2026 | Exam Prep
1. Why do firms offer Employee benefits as part of compensation?
to attract and retain capable employees
to enhance productivity
income tax advantages
to take advantage of group insurance
A, B, D only
All of the above
2. If a company is facing high employee turnover, how might HR managers act
as internal consultants to address this issue?
They could reduce salaries to cut costs.
They could increase the workload of employees to improve
productivity.
They could focus on hiring more employees without addressing
current issues.
They could analyze retention strategies and recommend
improvements to employee benefits and workplace culture.
3. Describe how incentive programs can influence employee motivation
towards safety in the workplace.
Incentive programs are ineffective in changing employee behavior.
Incentive programs focus solely on productivity rather than safety.
, Incentive programs encourage employees to prioritize safety by
rewarding them for safe behaviors.
Incentive programs create a culture of fear regarding safety violations.
4. According to the goal-setting motivational process, one way to increase
employee motivation is to provide feedback that is:
Specific and relevant
Timely: available as soon as possible after the behavior
Frequent, especially for new employees
None of the above
All of the above
5. Employees benefit most from feedback that is:
Presented by a credible source
Ongoing
Timely
Specific
All of the above
6. What is the primary benefit of adopting inclusion policies in an organization?
Market share
Profit margins
Productivity
Employee engagement
,7. Describe how a managerial ethical dilemma can impact decision-making in
human resource management.
A managerial ethical dilemma has no impact on decision-making in
HR.
A managerial ethical dilemma only affects financial decisions.
A managerial ethical dilemma simplifies decision-making by providing
clear guidelines.
A managerial ethical dilemma can complicate decision-making by
forcing managers to weigh conflicting values and the potential
consequences of their choices.
8. Discuss how employee engagement can influence voluntary turnover rates
within an organization.
Employee engagement only affects retention in large companies.
Employee engagement has no impact on turnover rates.
Low employee engagement guarantees high turnover.
Higher levels of employee engagement typically lead to lower
voluntary turnover rates.
9. Which of the following can contribute to a good safety culture?
establish a joint employee-management health and safety committee
Provide ongoing training for all staff
Take all incidents seriously
All of the above
, 10. What is one of the key roles of human resource management in an
organization?
Developing marketing strategies
Overseeing production processes
Supporting organizational goals
Managing financial resources
11. Which of the following is a strategy for promoting employee involvement in
safety management?
Providing incentives for reporting hazards and incidents
Hiring more safety professionals to manage safety programs
Limiting employee participation to safety committees only
Punishing employees for safety violations
12. Describe how human resource managers can influence organizational
effectiveness as internal consultants.
By implementing strict disciplinary measures across the organization.
By focusing solely on employee grievances and complaints.
By offering strategic advice on HR practices that align with
organizational goals.
By managing the organization's marketing strategies.
13. Which factor is crucial for successful change management?
Avoiding any form of resistance
Employee involvement and buy-in
Actual Exam Questions & 100% Correct Answers | Latest
Update 2026 | Exam Prep
1. Why do firms offer Employee benefits as part of compensation?
to attract and retain capable employees
to enhance productivity
income tax advantages
to take advantage of group insurance
A, B, D only
All of the above
2. If a company is facing high employee turnover, how might HR managers act
as internal consultants to address this issue?
They could reduce salaries to cut costs.
They could increase the workload of employees to improve
productivity.
They could focus on hiring more employees without addressing
current issues.
They could analyze retention strategies and recommend
improvements to employee benefits and workplace culture.
3. Describe how incentive programs can influence employee motivation
towards safety in the workplace.
Incentive programs are ineffective in changing employee behavior.
Incentive programs focus solely on productivity rather than safety.
, Incentive programs encourage employees to prioritize safety by
rewarding them for safe behaviors.
Incentive programs create a culture of fear regarding safety violations.
4. According to the goal-setting motivational process, one way to increase
employee motivation is to provide feedback that is:
Specific and relevant
Timely: available as soon as possible after the behavior
Frequent, especially for new employees
None of the above
All of the above
5. Employees benefit most from feedback that is:
Presented by a credible source
Ongoing
Timely
Specific
All of the above
6. What is the primary benefit of adopting inclusion policies in an organization?
Market share
Profit margins
Productivity
Employee engagement
,7. Describe how a managerial ethical dilemma can impact decision-making in
human resource management.
A managerial ethical dilemma has no impact on decision-making in
HR.
A managerial ethical dilemma only affects financial decisions.
A managerial ethical dilemma simplifies decision-making by providing
clear guidelines.
A managerial ethical dilemma can complicate decision-making by
forcing managers to weigh conflicting values and the potential
consequences of their choices.
8. Discuss how employee engagement can influence voluntary turnover rates
within an organization.
Employee engagement only affects retention in large companies.
Employee engagement has no impact on turnover rates.
Low employee engagement guarantees high turnover.
Higher levels of employee engagement typically lead to lower
voluntary turnover rates.
9. Which of the following can contribute to a good safety culture?
establish a joint employee-management health and safety committee
Provide ongoing training for all staff
Take all incidents seriously
All of the above
, 10. What is one of the key roles of human resource management in an
organization?
Developing marketing strategies
Overseeing production processes
Supporting organizational goals
Managing financial resources
11. Which of the following is a strategy for promoting employee involvement in
safety management?
Providing incentives for reporting hazards and incidents
Hiring more safety professionals to manage safety programs
Limiting employee participation to safety committees only
Punishing employees for safety violations
12. Describe how human resource managers can influence organizational
effectiveness as internal consultants.
By implementing strict disciplinary measures across the organization.
By focusing solely on employee grievances and complaints.
By offering strategic advice on HR practices that align with
organizational goals.
By managing the organization's marketing strategies.
13. Which factor is crucial for successful change management?
Avoiding any form of resistance
Employee involvement and buy-in
